Trade Finance FAQs

ANZ-managed users can view and approve trade finance transactions from the Trade Finance menu in ANZ Transactive Global based on their user entitlements.
For more information, please also refer to New User FAQs.

There are a number of reasons why you may not be able to approve a transaction, including:

• You do not have entitlements to approve the transaction
• The current status of the transaction does not allow it to be approved
• You have already approved/partially approved the transaction

There are a number of reasons why you may not be able to send a transaction for repair, including:

• You do not have entitlements to send the transaction for repair
• The current status of the transaction does not allow for it to be sent for repair
• You have selected multiple transactions to be sent for repair, and you can only send one transaction at a time

Check the status of the transaction from the Pending Transaction screen for an indication as to why it has not been processed:

• Ready to Authorise: The transaction needs to be approved before it can be processed
• Partially Authorised: The transaction has not yet received all necessary approvals. It must be fully approved before it can be processed
• Ready to Check: The transaction requires review from a checker
• Repair: The transaction has an error and needs to be corrected
• Returned by Bank: The bank has identified an error with the transaction and needs to be corrected
• Authorise Failed: The transaction has failed the approval process and requires further action