Cards screens – ANZ Digital Services Help

Geography: This article is applicable for ANZ Transactive Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.

Cards screen

The Cards screen provides a summary of registered Cards billing entities assigned to your entitlements.

Click a row to view the Cards Details screen
Right-click on a row to display the Context Menu where you can Request Electronic Statement, View Card Summary, View Balance Summary, View Account Activity, View Outstanding Authorisations, View Declined Transactions, Create a New Service Request or move billing entity(ies) to a managed folder

The sum of Total Limits, Total Opening Balance and the Total Available Funds for all Billing Entities are displayed at the bottom of the screen.

Control Bar

NAME	DESCRIPTION
View	Change the View to display all billing entities or those that are in an Active, Closed or Inactive status. Create & Manage Folders or view billing entities saved to folders.
Statement	Click Statement to Request an Electronic Statement for a selected billing entity.
Actions	Click Actions to View Card Summary, View Balance Summary, View Account Activity, View Outstanding Authorisations, View Declined Transactions, Create New Service Request or move selected billing entity(ies) to a managed folder.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to: save Settings to save the View and Group selected. turn on or off the Toggle Accessible Grid. Turn on this setting to interact with the grid using a keyboard to support your preferred screen reader. You can use keyboard buttons such as tab, space, or enter to move to the next row, screen, or action button.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Company Name	The registered company name for the billing entity.
Billing Entity Name	Registered billing entity name.
Billing Entity Number	Registered billing entity number.
Billing Entity Status	The billing entity status; Active, Inactive or Closed. For new Cards account opening, the status will show Inactive until you have processed a transaction. Once a transaction has been processed, the status will automatically update to Active.
Product Type	The product type of the billing entity; ANZ Corporate Card, ANZ Visa Purchasing, ANZ Travel Account, ANZ Virtual Card or ANZ Lodged Purchasing Card.
Currency	The currency of the billing entity.
Total Limit	The total credit limit available for the billing entity.
Opening Balance	The total outstanding balance of the billing entity as at the close of the period from the previous day.
Available Funds	The available funds for the billing entity.
Unallocated Limit	The total unallocated credit limit available for the billing entity.
Last Updated	The date and time of the last screen refresh; details on screen are correct as per this date and time stamp.
Minimum Payment Due	The minimum payment that is required to be paid by the Payment Due Date for the billing entity (combination of overdue/over limit and minimum amount due).
Payment Due Date	The due date of the next payment for the billing entity.
BSB/Account	The BSB and account number allocated to the billing entity. (Australia only). These details enable Direct Entry (DE) payments to the billing entity.
Billing Cycle Date (Australia only)	Displays the day of the month when your credit card is billed. If this date falls on a weekend or national public holiday, it will be adjusted.
Relationship Number (Australia only)	ANZ assigned relationship number that can be used when completing an ANZ Charge Card Maintenance Request.
PCT Code (Australia only)	ANZ assigned Pricing Control Table ID that can be referenced with your ANZ representative for more information about your current pricing.

Cards Details screen

The Cards Details screen provides additional information about the billing entity selected from the Cards screen.

The screen header displays the billing entity currency, name, number and status. Use the drop-down menu to choose a different billing entity.

The table provides the billing entity summary, including the total limit, opening balance (the closing balance of the billing entity from the previous day) and available funds in real-time.

By default, the Card Summary tab displays a view of all cards linked to the billing entity. Select the additional tabs to view Balance Summary, Account Activity, Outstanding Authorisations and Declined Transactions.

Control Bar

NAME	DESCRIPTION
All Billing Entities	Click All Billing Entities to return to the Cards screen.
Statement	Click Statement to Request an Electronic Statement.

Card Summary

The Card Summary tab provides a summary of the cards linked to a Billing Entity. Click on a row to view the Account Activity for the selected cardholder's card.

NAME	DESCRIPTION
View	Click View to display Active, Closed or Lost/Stolen cards.
Actions	Click Actions to View Account Activity, View Outstanding Authorisations, View Declined Transactions, Request Electronic Statement, or Replace, Cancel or request a Card Limit Change. These actions are also accessible by right-clicking on a row and selecting the option from the Context Menu.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Employee ID (Australia only)	A customer-provided employee identification number for the cardholder that facilitates your reconciliation process.
Card Status	The card status; Active, Closed or Lost/Stolen.
Currency	The currency of the card.
Spend Cap/Credit Limit	The monthly spend limit of the card for each statement cycle.
Transaction Limit	The maximum amount allowable per transaction.
ATM Limit	The maximum amount that can be withdrawn from the card via an ATM.
Over the Counter Limit	The maximum amount that can be withdrawn from the card over the counter at a bank or at another financial agency.
Last Updated	The date and time of the last screen refresh; details on screen are correct as per this date and time stamp.
Opening Balance	The total outstanding balance of the card as at the close of the period from the previous day.
Available Funds	The available funds for the card.
Open Date	The date the card was opened.
Close Date	The date the card was closed.

Balance Summary

The Balance Summary tab lists balance summaries for the selected Billing Entity for each available statement period.

Control Bar

NAME	DESCRIPTION
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Statement From Date	The first day of the billing cycle that the balance relates to.
Statement To Date	The last day of the billing cycle that the balance relates to.
Opening Balance	The opening balance of the card for the statement period.
No of Debits	The total number of debits that were posted from the card.
Total Debits	The sum of the debits that were posted from the card.
No of Credits	The total number of credits that were posted to the card.
Total Credits	The sum of the credits that were posted to the card.
Closing Balance	The closing balance of the card for the statement period.

Account Activity

The Account Activity tab provides a detailed view of your card transactions. Click on a row to view the Transaction Details in a pop-up window.

Control Bar

NAME	DESCRIPTION
View	Click View to display information for a different date range.
Display Level	If a card is selected from Card Summary, Account Activity is displayed at a Card Level, otherwise the Account Activity is displayed at a Billing Entity Level.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Post Date	The date the transaction was finalised and posted to the card.
Transaction Date	The date the transaction occurred.
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Merchant Name	The wholesaler or retailer who processed the transaction.
Merchant Location	The location where the merchant is located and where the transaction took place.
Debit	The total amount debited from the card.
Credit	The total amount credited to the card.
Merchant Group	The merchant group the merchant belongs to.
Billing Amount	The total amount charged for the transaction.
Billing Currency	The currency of the billing entity.
Transaction Amount	The total amount of the transaction.
Transaction Currency	The currency of the transaction.
Merchant Category Code	A merchant category code (MCC) is a four-digit number assigned to your business to accept credit cards as a form of payment.
Overseas Transaction Fee	Fee charged on Australian dollar transactions where the merchant or financial institution accepting the transaction is located overseas.
ATM Operator Fee	The charge issued by banks and interbank networks for the use of their automated teller machines (ATMs).
Estimated GST Amount	The estimated GST amount for purchases.
Authorisation Code	The authorisation code that is sent at the time of the transaction from the bank to either authorise or decline a sale.

Outstanding Authorisations

The Outstanding Authorisation tab provides a detailed view of the outstanding authorisations for all cards belonging to a billing entity. An outstanding authorisation, or a pending transaction, may occur when the merchant does not process the transaction immediately or the amount processed to a card is different to the amount of the authorisation.

Control Bar

NAME	DESCRIPTION
Display Level	If a card is selected from Card Summary, Outstanding Authorisations are displayed at a Card Level, otherwise the Outstanding Authorisations are displayed at a Billing Entity Level.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Transaction Date	The date the transaction occurred.
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Merchant Name and Location	The wholesaler or retailer who processed the transaction and the location where the merchant is located.
Debit	The total amount debited from the card.
Credit	The total amount credited to the card.
Authorisation Code	The authorisation code that is sent at the time of the transaction from the bank to either authorise or decline a sale.
Transaction Status	The status of the transaction.
Merchant Group	The merchant group the merchant belongs to.

Declined Transactions

The Declined Transactions tab provides a detailed view of the declined transactions for all cards belonging to a Billing Entity.

Control Bar

NAME	DESCRIPTION
Display Level	If a card is selected from Card Summary, Declined Transactions are displayed at a Card Level, otherwise the Declined Transactions are displayed at a Billing Entity Level.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Transaction Date and Time	The date the transaction occurred.
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Merchant Name and Location	The wholesaler or retailer who processed the transaction and the location where the merchant is located.
Debit	The total amount debited from the card.
Credit	The total amount credited to the card.
Merchant Group	The merchant group the merchant belongs to.
Decline Reason	The reason the transaction was declined, for example; Card Expiry Error, Insufficient Funds, PIN Error, Card Daily limit exceeded, Merchant Category Code (MCC) amount greater than limit.

Cards Transaction Search screen

This screen allows you to perform a search for card transactions using a combination of different criteria.

Commercial Cards Transaction Search

Control Bar

NAME	DESCRIPTION
View	Change the View to display and manage saved searches.
Reports	Click Reports to request to Request Transaction Details.
Search	Click Search to display or hide the Advanced Search criteria fields.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Cards Search

To complete any type of search, a Billing Entity Number and Transaction Date or Post Date must be entered. Searches on fields that are left blank, will return all available data for that field. Each search field has different criteria that can be entered or selected from an existing list.

String values: Choose from Like, Equal To, Not Equal To
Amount values: Choose from Equal To, Note Equal To, Greater Than, Less Than, Between
Date values: Choose from Specific Date, Date Range, Rolling Dates
List values (Credits/Debits): Choose from Both, Debits Only, Credits Only
Billing Entity Number/Merchant Group Code/Merchant Group values: Choose Equal To or Not Equal To. To add a value, click Add and select the values to include in the search criteria.

To complete a search, follow the steps below.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Billing Entity Number	Registered billing entity number.
Billing Entity Name	Registered billing entity name.
Post Date	The date the transaction was finalised and posted to the card.
Transaction Date	The date the transaction occurred.
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Debit	The total amount debited from the card.
Credit	The total amount credited to the card.
Billing Amount	The total amount charged for the transaction.
Billing Currency	The currency of the billing entity.
Transaction Amount	The total amount of the transaction.
Transaction Currency	The currency of the transaction.
Merchant Name	The wholesaler or retailer who processed the transaction.
Merchant Location	The location where the merchant is located and where the transaction took place.
Merchant Category Code	A merchant category code (MCC) is a four-digit number assigned to your business to accept credit cards as a form of payment.
Merchant Group	The merchant group the merchant belongs to.
Overseas Transaction Fee	Fee charged on Australian dollar transactions where the merchant or financial institution accepting the transaction is located overseas.
ATM Operator Fee	The charge issued by banks and interbank networks for the use of their automated teller machines (ATMs).
Estimated GST Amount	The estimated GST amount for purchases.
Authorisation Code	The authorisation code that is sent at the time of the transaction from the bank to either authorise or decline a sale.

Cards Service Requests screen

TheCards Service Requests screen allows you to view and raise a number of card requests to ANZ for processing.

Commercial Cards Service Requests

Click a row to view the Service Request Details Screen
Right-click on a row to display the Context Menu where you can Approve, Cancel, Modify, Reject, Resubmit, Verify or View a Service Request

Control Bar

NAME	DESCRIPTION
View	Click View to display service requests in a Pending Approval, Pending Second Approval, Pending Verification or Future Dated status or to view a saved search or Manage Saved Searches.
New	Click New to Create a Service Request.
Actions	Click Actions to Approve, Cancel, Modify, Reject, Resubmit, Verify or View a Service Request
Search	Click Search to display or hide the advanced search criteria fields.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Billing Entity Number	Registered billing entity number.
Billing Entity Name	Registered billing entity name.
Card Number	The account number connected to the card.
Request Status	The status of the service request.
Card Number	The number on the card.
Cardholder Name	The name of the person to whom the card is issued.
Request ID	The ID of the service request that was raised.
Cross Reference ID	The ID of the service request that was delivered for processing.
Request Type	Type of service request.
Requestor	The User ID of the user who raised the service request.
Approved By	The User ID of the first approver.
Second Approval	The User ID of the second approver.
Uploaded File Name	The name of the file that was uploaded for bulk requests to add new cardholders.
Verified By	The User ID of the Identification Officer (IO) who verified additional cardholders.
Creation Date	The date the service request was created.
Last Updated By	The User ID of the user who last updated the service request.
Last Updated Date	The date and time the service request was last updated.
Completed Date	The date the service request was completed.

Service Requests Search

To complete a search, follow the steps below.

STEP	ACTION
1	Click Search on the Control Bar
2	Enter search criteria. Searches on fields that are left blank, will return all available data for that field. Each search field has different criteria that can be entered or selected from an existing list. Date values: Choose from Specific Date, Date Range, Rolling Dates Billing Entity Number/Request Type/Request Status/Requestor/Approved By/Verified By values: Choose Equal To or Not Equal To. To add a value, click Add and select the values to include in the search criteria.
3	Click Search RESULT: A list of matching Service Requests is displayed.
4	To perform another search or to save the search, click Search on the Control Bar. RESULT: The search criteria fields are displayed. To perform another search, click Reset and enter the search criteria To save the search criteria, click Save. After you have named your search, the search will be available from the View menu

Cards Reports screen

Cards Reports allows you to setup, schedule, manage and email Cards reports. Report Profiles can be run on an ad hoc basis, scheduled to run at a particular time and saved for future use. Only saved reports are displayed on screen.

Click on a row to view the View Report Profile screen
Right-click on a row to Run, Edit, Copy or Delete a Report Profile

C Cards screen SEP23.png

Control Bar

NAME	DESCRIPTION
View	Change the View to display Scheduled and Not Scheduled reports.
New	Click New to create a new Report Profile.
Edit	Edit a Report Profile.
Copy	Copy a Report Profile.
Delete	Delete a Report Profile.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Download Report	Click to download the Report Profile.
Last Updated	Date and time the report was last updated.
Profile Name	Name of the Report Profile.
Report Type	Type of report: Cardholder Activity Report Card Level Limit Utilisation Report Card Report Non-Purchases Transaction Report Supplier Groups Report
Format	File Type: XLSX or PDF.
Schedule	For Scheduled Report Profiles, the frequency of the report: None Daily Weekly Monthly
Previous Run Date	Previous date and time the report was generated.
Next Run Date	For Scheduled Report Profiles, the next scheduled run date and time.
End Date	For Scheduled Report Profiles, the end date of the scheduled report.

STEP	ACTION
1	Add one or more Billing Entity Number(s) and select a Transaction Date or Post Date
2	Refine the search further by including one or more of the following into the search criteria: Card Number Merchant Category Code Merchant Group Merchant Name Merchant Location Transaction Currency Billing Amount Credits/Debits
3	Click Search: RESULT: A list of matching transactions is displayed.
4	Click on a transaction to view the Transaction Details in a pop-up window:
5	To perform another search or to save the search, click Search on the Control Bar. RESULT: The search criteria fields are displayed. To perform another search, click Reset and enter the search criteria To save the search criteria, click Save. After you have named your search, the search will be available from the View menu.

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Cards Search

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Service Requests Search

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