International Payment Tracking – ANZ Digital Services Help

The International Payment Tracking screen provides you with a list of international payments successfully processed by ANZ within the last 30 days. It is important to note that the tracking and fee information available are dependent on updates from all banks within the payment chain; only SWIFT Global Payment Initiative (SWIFT GPI) compliant banks are obliged to send real-time updates on the payments they process.

For more information, please refer to International Payment Tracking FAQs.

You can also view International Payment Tracking information from your ANZ Transactive - Global mobile app. For more information, please refer to Mobile Features.

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	The default View shows international payments initiated within the last 30 days.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Refresh	Refresh the records on screen.
Settings	Use Settings to: Save Settings to save the View and Group selected. Toggle Accessible Grid to enable accessibility features.

Columns

For information on how to customise grids, click here.

COLUMN	DESCRIPTION
Beneficiary/Payment Name	The payment name entered when creating the payment.
Payment ID	The system generated Payment ID.
Debit Account	The account number used to fund the payment.
Debit Account Name	The account name used to fund the payment.
Debit Amount	The amount that was debited to fund the payment.
Debit Currency	The currency that the funds were debited in.
Value Date	The date on which the payment was processed.
Payment Amount	The amount that was paid.
Payment Currency	The currency that the funds were credited in.
Beneficiary Bank ID	The beneficiary bank’s identifier code.

Payment Details

Clicking a payment from the International Payment Tracking screen can lead to two different screens depending on whether the payment was made to a single beneficiary or to multiple beneficiaries. Clicking a payment made to a single beneficiary will lead directly to the SWIFT Payment Tracking Details pop-up window. Alternatively, clicking a payment with multiple beneficiaries will lead to the Select a Payment Instruction pop-up window from which you can choose a beneficiary to see the relevant SWIFT Payment Tracking Details.

Select a Payment Instruction pop-up window (for a payment with multiple beneficiaries)

Click a row to view the SWIFT Payment Tracking Details pop-up window.

SWIFT Payment Tracking Details pop-up window

Tracking Details Summary

FIELD	DESCRIPTION
Status	The current overall status of the payment: In Progress: One of the following scenarios has occurred: The payment is still en-route to the beneficiary. The payment is sent to a non-GPI compliant bank. Completed: The payment is credited to beneficiary's account. Rejected: The payment is rejected either by a correspondent bank or the beneficiary bank.
GPI Tracking Number	The Unique End-to-End Transaction Reference (UETR) provided by SWIFT GPI.
Instructed Amount	The instructed payment currency and amount.
Payment Instruction ID	The system generated Payment ID.
Credited Amount	The beneficiary amount.
Value Date	The payment processing date.
Total Time	The total processing time from receipt of the payment by the first GPI compliant intermediary bank to the receipt of payment by the beneficiary.
Deductions	The charge deduction method, associated with the payment. OUR: you pay all outgoing transfer charges and the beneficiary bank receives the full amount of payment. SHA: you pay outgoing transfer charges and the beneficiary pays the correspondent bank charges. The beneficiary will receive the payment minus the correspondent bank charges.
BIC	The Bank Identifier Code. (SWIFT ID)
Bank	The Bank name and country location.
Cumulative Deduction	The total correspondent/intermediary bank deductions at this stage of payment.
Duration	The processing time taken by the intermediary or beneficiary bank.
Download PDF	Download the SWIFT Payment Tracking information to PDF.