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Manage Automatic Payments (New Zealand)

Please note that this functionality will be available to you in the coming months.

Manage Automatic Payments service request allows you to Add, Amend, Suspend or Close automatic payments on your account to beneficiaries at any New Zealand bank, based on your User Permissions.

To create an Automatic Payments service request,

  1. Click Service Request from the menu
  2. Click Cash Management
  3. Click New
  4. Select NZ as your Current Jurisdiction
  5. Click Manage Automatic Payments and complete the relevant options below

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Add Payment
  1. Select Add Payment as the Request type
  2. If you are entitled to more than one Account, select the Account Number that the Automatic Payment relates to from the drop-down list
  3. Enter the Payee Account Number and Payee Account Name
  4. Enter the Payment Details
    Payment Details Screen
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    FIELD DESCRIPTION
    Frequency

    Choose from:

    • Daily
    • Weekly
    • Fortnightly
    • Twice per month (Day 1 & Day 2)
    • Every 4 weeks
    • Monthly
    • Every 8 weeks
    • Every 12 weeks
    • Quarterly
    • Every 6 months
    • Annually
    Amount NZD amount of the automatic payment.
    Payment Start Date The date the automatic payment will start.
    Payment End Date

    The date the automatic payment will end.

    If a Payment End Date is not provided, ANZ will not cancel your automatic payment without further instruction.
    Your Statement Details

    Automatic Payment details to be displayed on your statement. (Max. 12 characters per field)

    • Particulars
    • Code
    • Reference
    Their Statement Details

    Automatic Payment details to be displayed on the payee’s statement. (Max. 12 characters per field)

    • Particulars
    • Code
    • Reference
  5. If required, enter a description into Your Reference to help you identify your request (for your own use and other users in your organisation to view) Max. 80 characters. Can contain letters, numbers and these special characters # - , : ; .)
  6. Click Next
  7. Read and tick the declaration checkbox in the Important Information section
  8. Review the service request details and click Submit to submit the service request for processing
    Review and Submit
    If you don't have an email address registered with ANZ, a pop-up window is displayed advising to enter an email address to receive alerts when this service request is updated. Your administrator can register your email address under Edit User.
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    In the confirmation pop-up window, choose your next course of action:

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    • Click View Request Details to view the request details
    • Click Raise another Service Request to go to the Create Service Requests screen
    • Click Ok to go to the Cash Management Service Requests screen
    Add and Amend service requests for Automatic Payments will require approval prior to being submitted to ANZ for processing.
Amend Payment
  1. Select Amend Payment as the Request type
  2. If you are entitled to more than one Account, select the Account Number that the Automatic Payment relates to from the drop-down list
  3. Click Add
  4. Select the payment to amend, then click Add
  5. Amend Payment Details as required
    Amend Payment Details Screen
    The existing payment details will be populated as default in the below fields. Please override the details as required.
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    FIELD DESCRIPTION
    Payee Account Number If required, update the account number.
    Payee Account Name If required, update the account name.
    Frequency If required, update the frequency. Choose from:
    • Daily
    • Weekly
    • Fortnightly
    • Twice per month (Day 1 & Day 2)
    • Every 4 weeks
    • Monthly
    • Every 8 weeks
    • Every 12 weeks
    • Quarterly
    • Every 6 months
    • Annually
    Amount If required, update the NZD amount of the automatic payment.
    Next Payment Date If required, update the next automatic payment date.
    Payment End Date If required, update the automatic payment end date.

    If a Payment End Date is not provided, ANZ will not cancel your automatic payment without further instruction.
    Your Statement Details If required, update the Automatic Payment details to be displayed on your statement. (Max. 12 characters per field)
    • Particulars
    • Code
    • Reference
    Their Statement Details If required, update the Automatic Payment details to be displayed on the payee’s statement. (Max. 12 characters per field)
    • Particulars
    • Code
    • Reference
  6. If required, enter a description into Your Reference to help you identify your request (for your own use and other users in your organisation to view) Max. 80 characters. Can contain letters, numbers and these special characters # - , : ; .)
  7. Click Next
  8. Read and tick the declaration checkbox in the Important Information section
  9. Review the service request details and click Submit to submit the service request for processing
    Review and Submit
    If you don't have an email address registered with ANZ, a pop-up window is displayed advising to enter an email address to receive alerts when this service request is updated. Your administrator can register your email address under Edit User.
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    In the confirmation pop-up window, choose your next course of action:

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    • Click View Request Details to view the request details
    • Click Raise another Service Request to go to the Create Service Requests screen
    • Click Ok to go to the Cash Management Service Requests screen
    Add and Amend service requests for Automatic Payments will require approval prior to being submitted to ANZ for processing.
Suspend Payment
  1. Select Suspend Payment as the Request type
  2. If you are entitled to more than one Account, select the Account Number that the Automatic Payment relates to from the drop-down list
  3. Click Add
  4. Select the payment to suspend, then click Add
  5. Select number (1-6) of payments to suspend
  6. If required, enter a description into Your Reference to help you identify your request (for your own use and other users in your organisation to view) Max. 80 characters. Can contain letters, numbers and these special characters # - , : ; .)
  7. Click Next
  8. Read and tick the declaration checkbox in the Important Information section
  9. Review the service request details and click Submit to submit the service request for processing
    When suspending an Automatic Payment, your request will take effect immediately. Approval is not required.
    Review and Submit
    If you don't have an email address registered with ANZ, a pop-up window is displayed advising to enter an email address to receive alerts when this service request is updated. Your administrator can register your email address under Edit User.
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    In the confirmation pop-up window, choose your next course of action:

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    • Click View Request Details to view the request details
    • Click Raise another Service Request to go to the Create Service Requests screen
    • Click Ok to go to the Cash Management Service Requests screen
Close Payment
  1. Select Close Payment as the Request type
  2. If you are entitled to more than one Account, select the Account Number that the Automatic Payment relates to from the drop-down list
  3. Click Add
  4. Select the payment (Max. of 10 requests) to close, then click Add
  5. Select Close option. Choose from:
    • Close immediately
    • Close on date, then enter Close Date
  6. If required, enter a description into Your Reference to help you identify your request (for your own use and other users in your organisation to view) Max. 80 characters. Can contain letters, numbers and these special characters # - , : ; .)
  7. Click Next
  8. Read and tick the declaration checkbox in the Important Information section
  9. Review the service request details and click Submit to submit the service request for processing
    When Closing an Automatic Payment, your request will take effect on the Close Date. Approval is not required.
    Review and Submit
    If you don't have an email address registered with ANZ, a pop-up window is displayed advising to enter an email address to receive alerts when this service request is updated. Your administrator can register your email address under Edit User.
    mceclip5.png
    In the confirmation pop-up window, choose your next course of action:

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    • Click View Request Details to view the request details
    • Click Raise another Service Request to go to the Create Service Requests screen
    • Click Ok to go to the Cash Management Service Requests screen