Skip to main content
Bahasa Indonesia Tiếng Việt 繁體中文
Contact

Reject Periodic Payment Schedule (Hong Kong & Singapore)

Geography: This article is applicable for ANZ Transactive – Global customers banking in Hong Kong and Singapore.
Full details are available in Features by Geography.
  • Periodic payment schedules in a Pending Approval status can be rejected after they have been created.
  • Users with approval entitlements for payment templates can also reject periodic payment schedules. For more information, please refer to Role Permissions and User Permissions.

Follow the steps below to reject periodic payment schedules in a Pending Approval status.

Use Method 1, 2 or 3 to reject several periodic payments at the same time.
STEP ACTION
1 Go to the Payments > Periodic Payments screen.
2 Click View > Pending Approval from the Control Bar. If required, you can further refine the periodic payment schedules on screen by using Filter or Sort: 
  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3 Use one of the following methods to reject the periodic payment schedule:
  • Method 1: Select the periodic payment schedule(s) and click Reject on the Control Bar.
  • Method 2: Right-click on the periodic payment schedule(s) and click Reject on the Context Menu.
  • Method 3: Select the periodic payment schedule(s) and click Actions > Reject on the Control Bar.
  • Method 4: Click on the periodic payment schedule to display the Periodic Domestic Payment screen and then click Reject on the Control Bar.
4 Select a reason for rejecting the periodic payment(s):
  • Incorrect Details Entered
  • Unrecongnised Periodic Payment
  • Duplicate Periodic Payment
  • Other - manually enter reason
5 Click Ok.
RESULT: A confirmation message is displayed advising that the periodic payment(s) has been rejected and the periodic payment status changes to Approver Rejected.

You may find these helpful

Guides

Videos

Need more help?