- The account must have PayID Management Product Entitlements enabled. Eligible users can view the Product Settings for the account from the Administration > Account Management screen.
- The user role must have the account enabled for PayID Management from the Receivables Permission Cash Management role
"We were unable to create your PayID as it is already linked to another bank account.
You can request a transfer from the financial institution that the PayID is registered to, or contact the ANZ Customer Service Centre should you wish to raise an ownership dispute."
"The PayID could not be created as the same PayID is already registered to you."