Which users are given access to Periodic Direct Debits?
User permissions mirror Direct Debit Templates entitlements so if a user can currently only View Direct Debit templates, they will only be able to view Periodic Direct Debits.
How do I know if we need to approve Periodic Direct Debits?
With approving a Periodic Direct Debit, if Approval Required for Template is selected in the Division Details Screen in Administration, then one approver is required.
When I create a direct debit I cannot approve it as I don’t have “Allow Self Approval” entitlements. Why can I approve a direct debit created from a periodic direct debit schedule?
The system considers that it creates a direct debit instance, not the user who created the periodic direct debit schedule. Therefore you can approve a direct debit created from a periodic direct debit schedule as it has been system generated and not created by you.
What types of Periodic Direct Debit reports are available?
You can generate a generate a Periodic Direct Debit Audit Report in a csv file format from the View Periodic Direct Debit screen.
When is a direct debit instance created?
A direct debit is created from the schedule seven days before the Value Date unless there is less days between the Start Date and Next Run Date.
How does the Periodic Direct Debit schedule handle non-business days?
If the Next Run Date is a non-business day, the direct debit Value Date will either be the previous or next business day, based on the schedule. Below are some examples for how non business days are handled:
| Start Day | Repeat On | Non Business Days | Next Run Date | Direct Debit Created On | Direct Debit Value Date |
|---|---|---|---|---|---|
| 19 June | Day 26 |
Process on previous business day |
26 June (Sat) |
19 June |
25 June |
| 19 June | Day 26 |
Process on next business day |
26 June (Sat) |
19 June |
28 June |
| 19 June | Day 25 |
Either choose is not looked at as Next run Date is a business day |
25 June (Fri) |
18 June |
25 June |
| 19 June | Day 19 |
Process on next business day |
19 June (Sat) |
19 June |
21 June |
How can I tell which direct debits are periodic direct debits?
The Template Name for periodic direct debits starts with “PDD”: 