Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia. Full details are available in Features by Geography.
Fees and Charges Overview
The Fees and Charges dashboard allows you to view and analyse fees (excluding GST) incurred by your organisation on ANZ products and services accessed via ANZ Transactive - Global, for your Australian domiciled accounts. The customisable dashboard displays monthly product related fees in multiple formats. The Fees and Charges Details grid provides itemised activity types per product related fees. The Fees and Charges data is updated on the 15th day of every month.
You can download the Fees and Charges grid to a CSV file.
Google Chrome is the recommended browser for optimum Fees and Charges experience.
Product and Activity Types
The following product categories are displayed in your customisable widgets. The associated activity types are itemised in your Fees and Charges Details grid for each month of the selected period. Product and activity types are subject to change, and not all activity types are available through the Fees and Charges menu. For more information, please contact your ANZ Representative.
*Decommissioned activity types will only be visible until 24 months has lapsed.
| WIDGET CATEGORY | PRODUCT CATEGORY | ACTIVITY TYPE |
| Payable Fees | BPAY | BPAY Payments |
| Correspondent Banking | Correspondent Bank Fee | |
| Credit User ID | Credit User ID Establishment (Additional ID) | |
| Credit User ID Establishment (Initial ID) | ||
| Direct Entry | Direct Entry Creditor Payments | |
| Direct Entry Other ANZ Credit Payments | ||
| Returned Items | ||
| International Payments | International Payments | |
| Late Lodgement | Direct Entry Late Lodgements | |
| Limits Management | Credit Limit Exceeds | |
| Credit Limit Exceeds - Waived | ||
| Limit Exceeds - Waived | ||
| MT101 | Multibank Payments | |
| OSKO | OSKO Payments (Returned) | |
| OSKO/Agency | OSKO Payments | |
| Payroll Payment | Direct Entry Payroll Payments | |
| RTGS | AU RTGS Payment | |
| Transfers | Domestic Transfers | |
| Domestic Transfer - Cross Currency | ||
| International ANZ Transfer - Cross Currency | ||
| International ANZ Transfer - Same Currency | ||
| Receivable Fees | Debit User ID | Debit User ID Establishment (Additional ID) |
| Direct Debit | Direct Debit | |
| Direct Entry Other ANZ Debits | ||
| Limits Management | Debit Limit Exceeds | |
| Debit Limit Exceeds - Waived | ||
| Other Fees | Channel Fee | ANZ Transactive Access Fee* |
| ANZ Transactive Setup Fee | ||
| Adjustment to Minimum Monthly Fee | ||
| Bundle 1200 Monthly Fee* | ||
| Bundle 150 Monthly Fee* | ||
| Bundle 2000 Monthly Fee* | ||
| Bundle 30* | ||
| Bundle 35* | ||
| Bundle 500 Monthly Fee* | ||
| Bundle 70* | ||
| Bundle 85* | ||
| Replacement Smartcard | ||
| Current Day Reporting | Non-ANZ Current Day Items | |
| Miscellaneous | Deposit/Cheque book order - Express Post delivery | |
| Trace Event | ||
| Prior Day Reporting | ANZ Statement Items* | |
| Bundled Statement Items* | ||
| Non-ANZ Statement Items | ||
| Voucher Images | ||
| Service Fees | Bundled Statement Items (Excluded from Bundled Transactions) * | |
| User Management Fees | Security Device Issuance |
Fees and Charges Dashboard
The dashboard displays fee information for up to 24 months, categorised by monthly payable fees, receivable fees, other fees and total fees and presented in customisable widgets.
Click the Plus icon to add or remove widgets on your dashboard, then click the Save icon to save any changes to the screen.
Control Bar
The Fees and Charges control bar allows you to manage your dashboard content based on your organisation, your divisions, and displays data in a specific date range, for up to 24 months:
- If your organisation has multiple divisions, click on your organisation name to select a division in your hierarchy. Only one division can be selected at a time to display the associated fees on your dashboard.
- Click the drop-down to select your date range.
Customise your dashboard
Your dashboard can be customised to suit your preferences by adding, removing, resizing and repositioning your widgets and Fees and Charges Details grid.
Click the pencil icon from the bottom right of your screen to edit your dashboard.
Click Drag Widget to reposition your widgets and grids to another position on your dashboard. You can also resize the widgets and grids by clicking and dragging from the bottom right-hand corner.
Fees and Charges Widgets
There are four widgets available and can be presented and customised on your dashboard. These widgets provide fee data per product, per month within the date range.
- Monthly Payable Fees
- Monthly Receivable Fees
- Monthly Other Fees
- Monthly Total Fees
Customise your widgets
Your widgets can be customised to suit your preferences and presented in a table format, line or bar graph. You can also hover over the graphs to view the total value per month, per product, and select/deselect the products from the graph.
Use the icons from the top right of the widget to customise your graphs.
| ICON | WIDGET MENU | DESCRIPTION |
| Tabulation | Change the graph to a tabulation format. | |
| Graph | Change the tabulation format back to a graph. | |
| Bar or Line | Change the graph to a bar or line graph format. | |
| Information | View a description of the fees included in the widget. | |
| Close | Remove the widget from your dashboard. | |
| Product Category | Select/deselect fee categories to show or hide information on the graph. |
View your widgets in the following display options:
Fees and Charges widget types
Monthly Payable Fees
The graph shows fees charged by ANZ for costs incurred in processing outgoing payments, using certain payment types, for example BPAY, Direct Entry and International Payment for each month of the selected period.
Monthly Receivable Fees
The graph shows fees charged by ANZ for costs incurred in processing incoming payments, using certain payment types, for example Direct Debit each month of the selected period.
Monthly Other Fees
The graph shows fees charged by ANZ for costs other than processing incoming and outgoing payments for each month of the selected period. For example: costs incurred in account set up, channel maintenance, and operational support.
Monthly Total Fees
The graph shows total fees charged by ANZ for processing costs and services rendered in incoming and outgoing payments processing, operational support and account maintenance for each month of the selected period.
Fees and Charges Details
The table lists fees charged by ANZ for processing costs and services rendered in incoming and outgoing payments processing, operational support and account maintenance for the selected period.
Fees and Charges Details grid
The Fees and Charges Details grid displays a line-item view of fees charged based on your selected Division and date range. You can view 10, 50 or 100 rows of transactions from each scrollable table and click the Next or Previous buttons to view the next or previous page. The table also calculates the Total Volume and the Sum of Total Fees (AUD) excluding GST.
| COLUMN | DESCRIPTION |
| Charged to Account | Filter by debit account. |
| Invoice Group | Filter by Invoice Group. |
| Invoice Number | Filter by Invoice Number. |
| Posting Date | The date the transaction was posted to the account. |
| Activity Type | Filter by Activity Type, e.g., Voucher Images, BPAY Payments. |
| Reference ID | Filter by Transaction ID. |
| Volume | View the number of units of an activity being charged. |
| Total (AUD) | Total fees changed in a line item per volume by individual product. |
| Category | Filter by Category, e.g., Other, Payables, Receivables. |
| Product | Filter by Product Category, e.g., RTGS, Channel Fees, Direct Entry. |
| Source Account | Filter by the bank account that the activity type has occurred. |
Download Fees and Charges grid
Once you have updated your dashboard and selected your preferred organisation or division, and your date range, you can download the content of your Fees and Charges Details grid to a CSV file.
Click the export icon from the Control Bar to view and save the CSV file to your preferred location.
Sample CSV file extract