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Create International Payment (Asia & Pacific)

Geography: This article is applicable for ANZ Transactive - Global customers banking in Pacific Islands and Laos.
Full details are available in Features by Geography.
About International Payments

What is an international payment

International payments, also known as cross-border payments or telegraphic transfers, is a payment from a single funding account to one or more nominated beneficiary accounts worldwide using an ANZ-supported and tradeable currency. International payments often involve two currencies where a foreign currency exchange rate is required.
For more information, please refer to Asia & Pacific Payment Types.

Payment Method Rules for International Payments

  • To view the Asia & Pacific Payments menu to create and manage your payments, you must log into ANZ Transactive - Global with either ANZ Digital Key or a physical Token
  • You can also create payments using a Payment Template, Payment File or Existing Payment
  • Currently, you can only create and manage your beneficiary address book parties from ANZ Transactive APEA via the Applications menu

Who can create an International Payment?

  • Eligible users with Initiator and account access can create and manage an international payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
    • Initiator
    • Initiate/Authorise
    • Full Access
  • Only users who are entitled to Confidential Payments will be able to view, edit and approve payments when the confidential indicator selected.
Payment input screens
International Payment screen
The following image is an example of an international payment screen with fields including the division, debit account, execution date, statement narrative, reference, and beneficiary details.
International Payment screen.png
Beneficiary Payment Details screen
The following image is an example of a Beneficiary Payment Details screen with fields including the beneficiary's name, address and account details, beneficiary bank details, payment reference, remittance information and invoice details.
Beneficiary Payment Details screen (Intl).png
Beneficiary Details screen
The following image is an example of the Beneficiary Details screen with fields including the beneficiary's name, address, account and beneficiary email address. 
Beneficiary Details screen.png
Create International Payment video

Create an International Payment

There are multiple ways you can create an international payment using the payment method types from the Asia & Pacific Payments menu. Choose from the following options:

  1. Click Create Payment > International Payment (see step-by-step instructions below)
  2. Click Create Payment > Use Payment Template
  3. Click Create Payment > Use Payment File
  4. Click Create Payment > Use Existing Payment
  5. Click Current Payments > New > International Payment (see step-by-step instructions below)

To create an international payment and manually enter the payment instructions, follow the steps below:

STEP ACTION
1 Click Asia & Pacific Payments > Create Payment menu or
Click Asia & Pacific Payments > Current Payments menu > New or
Click Asia & Pacific Payments > Approve Payments menu > New.
2 Click Interntaional Payment.
3 If required, select the Division the international payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
The Bank/Branch field will prepopulate from the Division selected.
4 Select the Debit Account.
5 Execution Date will prepopulate with today's date.

If required, click Later to choose a future date from the calendar.
6 If required, select the Payment Currency, if different from the debit account currency.
The net Payment Amount will be populated when the Beneficiary amount(s) are entered.
7 If required, select Confidential to restrict access to view, edit and approve the payment.
8 If required, select Individual Debits to display a separate debit entry for every credit entry on your account statement report.
9 Click Add to add one or more beneficiary details using the following options:
Add Beneficiary from your Beneficiaries list
Search and select the Beneficiary from the Beneficiary Name field, then proceed to next steps. If required, click Add again to add additional beneficiaries.
Add New Beneficiary
Users must have entitlements to create new beneficiaries to complete these steps.
Currently, new beneficiaries cannot be saved to your Beneficiaries menu.
STEP ACTION
1 Click Add New Beneficiary from the Beneficiary Name field.
2 Enter Beneficiary Name up to 35 characters.
3 Enter Beneficiary Address up to 35 characters per line and City.
4 Select Country or Region.
5 Enter the Beneficiary's Account Number.
6 If required, enter a Beneficiary email address to send a Beneficiary Advice.
  • Separate email addresses by a comma
  • Email addresses cannot exceed 255 characters
  • Emails will be sent to the beneficiary when payment status is Closed
7 Click Procced
8 If required, click Add again to add additional beneficiaries.
Proceed to next steps.
10 If required, enter Payment Reference up to 20 characters.
11 Enter the Beneficiary payment Amount.
12 If required, click Details icon to view and update additional beneficiary information. Fields available:
Add or update Beneficiary Payment Details
STEP ACTION
1 Add or edit Beneficiary Name up to 35 characters.
2 Add or edit Beneficiary Address up to 35 characters per line and City.
3 Add or edit Beneficiary Account without spaces or hyphens.
4 Add or edit Email Address(es) up to 255 characters.
5 Add or edit Beneficiary Amount.
6 Add or edit Payment Reference up to 20 characters.
7 If required, select Charges for:
  • Ours
  • Shared (default)
  • Beneficiary
8 Add or edit the Beneficiary Bank / Branch Code.
9 Add or edit the First Intermediary Beneficiary Bank / Branch Code.
10 If required in your region, select Reporting Codes.
11 If required, enter Remittance Information up to 140 characters and will appear on the Beneficiary Advice and Payment Details Report.
12 If required, enter Invoice Details up to 80 x 60 lines and will appear on the Beneficiary Advice and Payment Details Report.
13 Click Update.
13 If required, repeat above steps to add each beneficiary.
14 If required, choose Rate Type:
  • Carded - FX rate is indicative only and subject to change at any time without notice
  • Contract - enter booked Contract ID and FX Rate
15 If required, click Attach Document to add supporting documents.
  1. Search and select document
  2. If required, choose Category
  • Follow Attach Document process again to add any additional documents.
  • Document formats acceptable: PDF, DOCX, DOC, XLSX, XLS
  • Document file size cannot exceed 5MB
  • Documents can only be viewed and/or deleted once payment is submitted for approval
16 Click Review & Submit
17 Click Submit

 

Errors and Alerts
Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations:

Mandatory field validation - Account Transfer.png

Foreign exchange field validations:

FX Rate field validations.png

Upload supporting document validations:

Upload Document errors - exceeds file size.png
Upload Document errors - unsupported document.png
Upload Document errors - file name errors.png

Next Steps

When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Review this Payment from the Payment Details screen
  • View Approve Payments from the Approve Payments screen
  • Create a New Payment
  • Click OK to return to the Create Payment screen

When the payment has been successfully submitted for approval(s), the next steps can be:

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