Geography: This article is applicable for ANZ Transactive - Global customers banking in Pacific Islands, Laos, Taiwan and Indonesia. Full details are available in Features by Geography.
How can I view the Asia & Pacific Payments menu?
To view the Asia & Pacific Payments menu in ANZ Transactive - Global, you are required to logon with either ANZ Digital Key or a physical Token, and your existing ANZ Transactive user credentials.
What jurisdictions does Asia & Pacific Payments cover?
Payments are processed for the following jurisdictions:
Asia: Laos, Taiwan and Indonesia
Pacific: Cook Islands, Fiji, Kiribati, Samoa, Solomon Islands, Timor Leste, Tonga, Vanuatu, including Papua New Guinea
Asia: Laos, Taiwan and Indonesia
Pacific: Cook Islands, Fiji, Kiribati, Samoa, Solomon Islands, Timor Leste, Tonga, Vanuatu, including Papua New Guinea
How do I create a new Asia & Pacific payment?
Access to create a payment will be based on your user entitlements.
- For initiators with a security device of either ANZ Digital Key or a physical Token, please refer to Create Asia & Pacific Payments
- For initiators without a security device (Pacific & Laos), please access ANZ Transactive APEA from the Applications menu. This opens ANZ Transactive APEA in a new browser window, then click New Instrument to create your payment.
How do I download my balance and transaction (BTR) account statement reports?
For users with eligible reporting access in Papua New Guinea, Fiji, Indonesia & Taiwan, please refer to Create Scheduled Reports.
For all other Asia & Pacific jurisdictions, please access ANZ Transactive APEA from the Applications menu, then click Reports.
Please refer to Asia & Pacific Payments Reports to schedule, download and email payments in the grid from the Approve Payments, Current Payments and Past Payments screens.
For all other Asia & Pacific jurisdictions, please access ANZ Transactive APEA from the Applications menu, then click Reports.
Please refer to Asia & Pacific Payments Reports to schedule, download and email payments in the grid from the Approve Payments, Current Payments and Past Payments screens.
Access to account statement reports will be based on your user entitlements in ANZ Transactive APEA.
Will new beneficiaries added to a payment or template be automatically saved to Beneficiaries?
No, any ad-hoc beneficiaries added to a new payment or template will not be automatically saved to the Beneficiaries menu. To save beneficiaries for future use, please Create Beneficiaries within the Beneficiaries menu.
Where can I locate a copy of the MT103 message?
To view the Customer Transfer - SWIFT 103 message, please locate and view the payment in the Past Payments screen when the payment has been approved and processed. 
Where can I locate a copy of the Taiwan CBC Report?
To view the Taiwan CBC declaration, click CBC Report from the Past Payments screen or from Supporting Document within the Payment Details screen.