Geography: This article is applicable for ANZ Transactive - Global customers banking in all ANZ geographies.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
To send a transaction for repair that is in a Ready to Authorise, Partially Authorised, Ready to Check or Authorise Failed status, follow the steps below.
- You can also repair transactions via the Guarantees & Standby LC's Approvals content in your Workspace
- You must have the appropriate entitlements to send a transaction for repair. The Repair button will be disabled if you do not have entitlements to send a transaction for repair.
- You can only send transactions for repair, one at a time.
| STEP | ACTION |
|---|---|
| 1 | Go to the Guarantees & Standby LC's > Pending Approval screen |
| 2 | Use one of the following methods to display the Repair Transaction pop-up window:
RESULT: The Repair Transaction pop-up window is displayed.
|
| 3 | Review the details of the transaction in the Repair Transaction pop-up window:
|
| 4 | Enter a Repair Reason for the transaction
RESULT: The Submit button will be enabled.
|
| 5 | If required, select recipients from the Send Email Notification list who you would like to notify that the transaction has been sent for repair |
| 6 | Click Submit
RESULT: A confirmation message is displayed advising that the transaction has been requested to be repaired and the transaction status changes to Repair.
To view the repair details or edit the transaction, go to ANZ Transactive - Trade.
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