|Invalid BSB Number
|No account or incorrect account number
|Refer to customer
|Invalid User ID Number
|Alteration requires Drawer's initials
|Alteration requires Drawer’s signature
|Another signature mandatory
|Drawer’s signature mandatory
|Effects not clear
|Item not yet to hand
|Not signed in accordance with authority held
|Payment stopped—awaiting confirmation
|Refer to Drawer [Insufficient funds]
|Refer to Drawer [Legal requirement]
|Signature unlike specimen held
|Stale [over 15 months old]
|Turned-back item [Failure to settle]
|Drawers confirmation mandatory, please represent
|Forged or counterfeit instrument
|Instrument materially altered
|Instrument lost or stolen
|Court order restraining payment
|Failure of consideration for the issue of a bank cheque
|AUD instrument not payable in Australia
|Payment Limit Exceeded
Please refer to the Request a Balance & Transaction Report article for instructions on how to generate an Account Statement Report. Alternatively, you can schedule the report to have sent to your registered email address at regular intervals. Refer to the Create and scheduled Account Reports article for more information.
If you have Service Requests enabled, you can submit a request to set up bank feeds from eligible Australian domiciled accounts to your chosen accounting software platform via Service Requests Accounts & Legal Entities. For more information refer to Service Request Types. For all other jurisdictions, please contact your ANZ Account Manager or Relationship Manager.
- Submit a Service Request to Stop Paper Statements from Manage Statements & Bank Feeds, or
- Complete the Payments and Cash Management Request Form, also known as the ANZ Account & Channel Self-Service Form. This form is available from anz.com.
- For less than 20 accounts, please complete one form per entity.
- For more than 20 accounts, please complete one form per entity, and list additional accounts in an accompanying spreadsheet. Please title the spreadsheet with the same entity name.