Geography: This article is applicable for ANZ Transactive - Global customers banking in all ANZ geographies who use the Payments menu. For customers in Pacific and Laos, please refer to Asia & Pacific Payments.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
For PayTo Agreements, please refer to PayTo Agreements Statuses.
As payments progress through the workflow, it transitions through various statuses based on the actions taken. The table below outlines each of these payment statuses in detail.
| PAYMENT STATUS | DESCRIPTION |
|---|---|
| Draft | The payment has been created and saved but not yet submitted for approval. |
| Needs Repair | Indicates that there is an error with the payment which needs to be repaired before it can be approved. |
| Pending Approval | The payment has been created and submitted for approval. If the payment requires multiple approvals, it will remain in this status until the final approval has been actioned. Once fully approved, it will move to an Approved status. |
| Approved | The payment has been fully approved and will begin processing by ANZ. |
| Approver Rejected | The payment has been rejected by one of the approvers. It will need to be edited if necessary and resubmitted for approval. Alternatively, it can be deleted. |
| Deleted | The payment has been deleted. A payment can only be deleted if it is in a Draft, Pending Approval, Approver Rejected or Needs Repair status. Deleted payments will remain visible in the system for 30 days. |
| Needs Rate | The payment is a cross-currency International Payment or Account Transfer that is fully approved but requires an exchange rate before it can be processed. |
| Trade Successful | The request for Needs Rate is successful and the payment will begin processing. |
| Trade Unsuccessful | The request for Needs Rate is unsuccessful. The payment will remain in a Needs Rate status. |
| Processing | The payment has been fully approved and dynamic rates applied (if applicable) and is being processed by ANZ. The status will be updated once ANZ has processed the payment. |
| Future Dated | The payment has been approved and is being held for processing on the nominated value date. The type of payment and the country where the payment originated determines how long a payment can be future dated. For more information, please refer to Payment Parameters. |
| Insufficient Funds | The payment has been submitted for processing and has failed due to insufficient funds in the funding account. The payment can be resent once the funding account has sufficient funds by using the Resubmit action. In this instance, the payment will not require additional approval but needs to be resubmitted prior to the cut-off time on the same value date. If the payment is not resent prior to this time, the status will automatically change to Bank Rejected. |
| Pending Limit Approval | The payment has been submitted and has exceeded the limit setup with ANZ. Your Relationship Manager will be contacted to determine if the payment should be processed. |
| Completed | The payment has been successfully processed by ANZ. |
| Completed with Error | The payment contains one or more instructions that could not be processed by ANZ. |
| Bank Rejected | The payment has been rejected by ANZ. |