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Operating Account Reports

Geography: This article is applicable for ANZ Transactive - Global customers banking in all ANZ geographies, excl. Japan and South Korea. Full details are available in Features by Geography.

The following Operating Account Reports are available:

REPORT DESCRIPTION
Account Statement Report Provides daily balances and detailed transaction activity of accounts for the selected date ranges.
Balance Summary Report Provides the balance summary of an account across a date range or on a particular date
Report is not available for the current day.
Account Summary Report Provides the balance summary of all accounts that are assigned to a user.
Daily Balance Report Provides information on debits, credits and changes in the daily balance of operating accounts across a date range or on a particular date.
Report is not available for the current day.
Returned Items Cheque Provides a summary of returned cheques deposited to the account that have not been paid by the drawer’s bank.
Report is only available for AUD accounts.
Returned Items Payment Provides a summary of the electronic returned debit and credit payments including the reason for the returns.
Report is only available for AUD accounts.
Returned Item Files Provides a zip file with three text files:
  • One for returned debits
  • One for returned credits
  • One for returned cheques
Report is only available for AUD accounts.
Transaction Details Report Provides detailed information about one or more transactions.
Report can also be generated from Transaction Search.

Reports can be generated from the Report Centre or from Operating Accounts. Use the below procedures to generate reports from Operating Accounts.

Request Account Statement Report
  1. Select one or more accounts and click Request Account Statement from the Reports menu on the Control Bar or the Context Menu (right-click on the selected accounts)
    To select all accounts, tick the next next to the first column in the header:
    OA_selectAll.png
    RESULT: A Request Account Statement Report pop-up window is displayed.
  2. Choose a Report Format from the drop-down list and follow the relevant procedures:
    CSV
    1. Select Generate with additional information checkbox to generate the report with additional fields. Where there is no additional information available, the value will be set to “”.
    2. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    3. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    XLSX
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. If required, enter a Report Name up to 20 characters
    3. If required, enter a Report Description up to 100 characters
    4. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    5. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    PDF
    1. Select Group Transactions to have the transactions for each day grouped by debit/credit amount and transaction type
    2. Select Exclude Account Balance to generate a Transaction Summary Report without balance information
    3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Select an Account Statement Header option, either One Per Day or One Per Date Range
    8. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    MT940
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    6. Select the Transaction Code to be displayed in the report, either SWIFT Code or BAI Code
    7. Select Multilingual Narrative to enable multilingual narratives (where non-Latin characters are allowed) in the report
    8. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    BAI2
    1. If required, select Multilingual Narrative to enable non-Latin characters in the report
    2. If required, select Value Date Required to include a Value Date in the report
    3. If required, select Include Trailer Record (99) in Total to include the last record of the file in the line count
    4. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    5. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    6. If required, enter a Report Name up to 20 characters
    7. If required, enter a Report Description up to 100 characters
    8. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    9. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    MultiCash
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    6. Select Multilingual Narrative to enable multilingual narratives (where non-Latin characters are allowed) in the report
    7. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    Statement Files
    1. Select Generate with additional information checkbox to generate the report with additional fields. Where there is no additional information available, the value will be set to “”.
    2. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    3. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    NZ Statement Files
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    6. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
    NZ Account Statement Report
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. If required, enter a Report Name up to 20 characters
    3. If required, enter a Report Description up to 100 characters
    4. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    5. Select an Account Statement Header option, either One Per Day or One Per Date Range
    6. Click Submit
      RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Balance Summary Report
  1. Select one or more accounts and click Request Balance Summary from the Reports menu on the Control Bar or the Context Menu (right-click on the selected accounts)
    To select all accounts, tick the next next to the first column in the header:
    OA_selectAll.png
    RESULT: A Request Balance Summary Report pop-up window is displayed.
  2. Choose a Report Format from the drop-down list. Choose from:
    • CSV
    • XLSX
    • PDF
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  8. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Account Summary Report
  1. Select one or more accounts and click Request Account Summary from the Reports menu on the Control Bar or the Context Menu (right-click on the selected accounts)
    To select all accounts, tick the next next to the first column in the header:
    OA_selectAll.png
    RESULT: A Request Account Summary Report pop-up window is displayed.
  2. Choose a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  8. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Daily Balance Report
  1. Select one or more accounts and click Request Daily Balance from the Reports menu on the Control Bar or the Context Menu (right-click on the selected accounts)
    To select all accounts, tick the next next to the first column in the header:
    OA_selectAll.png
    RESULT: A Request Daily Balance Report pop-up window is displayed.
  2. Select PDF as the Report Format
  3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If required, enter a Report Name up to 20 characters
  5. If required, enter a Report Description up to 100 characters
  6. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  7. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Returned Items Cheque Report
  1. Select the account from the Operating Accounts screen to display the Operating Accounts Details screen
  2. Click Request Returned Items Cheque from the Reports menu on the Control Bar
    RESULT: A Request Returned Items Cheque pop-up window is displayed.
  3. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  4. Select English from the Report Language drop-down list.
  5. If you have selected CSV format, a Report Encoding drop-down list is displayed with US-ASCII
  6. If required, enter a Report Name up to 20 characters
  7. If required, enter a Report Description up to 100 characters
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  9. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Returned Items Payment Report
  1. Select the account from the Operating Accounts screen to display the Operating Accounts Details screen
  2. Click Request Returned Items Payment from the Reports menu on the Control Bar
    RESULT: A Request Returned Items Payment pop-up window is displayed.
  3. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  4. Select English from the Report Language drop-down list.
  5. If you have selected CSV format, a Report Encoding drop-down list is displayed with US-ASCII
  6. If required, enter a Report Name up to 20 characters
  7. If required, enter a Report Description up to 100 characters
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  9. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Returned Item Files
  1. Select the account from the Operating Accounts screen to display the Operating Accounts Details screen
  2. Click Request Returned Item Files from the Reports menu on the Control Bar
    RESULT: A Request Returned Item Files pop-up window is displayed.
  3. Select TXT from the Report Format drop-down list
  4. Select English from the Report Language drop-down list
  5. The Report Encoding drop-down list is displayed with ASC X9(ANSI)
  6. If required, enter a Report Name up to 20 characters
  7. If required, enter a Report Description up to 100 characters
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  9. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
Request Transaction Details Report
  1. Select the account from the Operating Accounts screen to display the Operating Accounts Details screen
  2. Click on a transaction in the Account Activity list
    RESULT: A Transaction Details pop-up window is displayed.
  3. Click Transaction Details Report
    RESULT: A Request Transaction Details pop-up window is displayed.
  4. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • XLSX
    • PDF
  5. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  6. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  7. If required, enter a Report Name up to 20 characters
  8. If required, enter a Report Description up to 100 characters
  9. Click Submit
    RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.

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