Create Scheduled Report

1. Enter a Schedule Name for the report
2. Select a Time Zone for the report schedule from the drop-down list
   This will automatically default to the Time Zone setup in your Settings & Preferences.
3. Select the Schedule Period from the calendar. Your start date can be any date from the current date onwards.
4. Select the report Frequency. Choose from: 
   • Daily
   • Weekly
   • Monthly
5. Choose a Run On option if you have selected a Weekly or Monthly frequency. Select your preferred day of the week or day of the month from the drop-down list.
6. Choose a Run Time to have the report generated at a particular time of the day. Select an hour from the Hours drop-down list and minutes from the Minutes drop-down list. If you require a report for today, ensure Run Time is not in the past.
7. Select to create a New or Use Existing Report Profile. If you select Use Existing, a Select A Report pop-up window is displayed. Click on the relevant report in the list. 

Select a Report Group from the drop-down list. Choose from: 

• All (default)
• Loans
• Payments
• Receivables

Loan Report

Payment Reports

Receivable Reports

Direct Debit Audit Report

View sample Direct Debit Audit Report

Sample Reports are an indication only to illustrate the layout of information. Reports can be downloaded in CSV, PDF or XLSX.

1. Select Direct Debit Audit Report from the Report Type drop-down list
2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
3. hoose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
   
   • English: UTF-8, US-ASCII
   • Traditional Chinese: Big5, UTF-8
   • Japanese: Shift-JIS, 1byte Kana, UTF-8
   • Vietnamese: Windows, UTF-8
   • Khmer: UTF-8
   • Simplified Chinese: GB2312, UTF-8
   File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
5. If required, enter a Report Name up to 20 characters
6. If required, enter a Report Description up to 100 characters
7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
   • The email address used is taken from your user profile information. For information on how to update your email address and other contact details, please refer to New User FAQs.
   • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
   • Today
   • Yesterday
   • Week to Date (current week, beginning Monday, to today)
   • Previous Week (Mon-Sun of previous week)
   • Month to Date (current month to today)
   • Previous Month
9. If applicable, enter part or all of a Direct Debit ID
10. If applicable, enter part of all of a Direct Debit Reference
11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
       To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
12. If applicable, add direct debits from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
       To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
13. If applicable, add a specific Direct Debit Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add

Direct Debit File Import Summary Report

View sample Direct Debit File Import Summary Report

Sample Reports are an indication only to illustrate the layout of information. Reports can be downloaded in CSV, PDF or XLSX.

1. Select Direct Debit File Import Summary Report from the Report Type drop-down list
2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
   
   • English: UTF-8, US-ASCII
   • Traditional Chinese: Big5, UTF-8
   • Japanese: Shift-JIS, 1byte Kana, UTF-8
   • Vietnamese: Windows, UTF-8
   • Khmer: UTF-8
   • Simplified Chinese: GB2312, UTF-8
   File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
5. If required, enter a Report Name up to 20 characters
6. If required, enter a Report Description up to 100 characters
7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
   • The email address used is taken from your user profile information. For information on how to update your email address and other contact details, please refer to New User FAQs.
   • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
8. Select a data range from the Show Data For (File Uploaded Date) drop-down list. Choose from:
   • Today
   • Yesterday
   • Week to Date (current week, beginning Monday, to today)
   • Previous Week (Mon-Sun of previous week)
   • Month to Date (current month to today)
   • Previous Month
9. If applicable, enter part or all of a File ID
10. If applicable, enter part of all of a File Name
11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
       To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
12. If applicable, select a specific File Format from the drop-down list
13. If applicable, add a specific File Status to the report:
    1. Click Add to display the Search File Status pop-up window
    2. Select one or more file statuses 
    3. Click Add

Direct Debit Summary Report

View sample Direct Debit Summary Report

Sample Reports are an indication only to illustrate the layout of information. Reports can be downloaded in CSV, PDF or XLSX.

1. Select Direct Debit Summary Report from the Report Type drop-down list
2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
   
   • English: UTF-8, US-ASCII
   • Traditional Chinese: Big5, UTF-8
   • Japanese: Shift-JIS, 1byte Kana, UTF-8
   • Vietnamese: Windows, UTF-8
   • Khmer: UTF-8
   • Simplified Chinese: GB2312, UTF-8
   File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
5. If required, enter a Report Name up to 20 characters
6. If required, enter a Report Description up to 100 characters
7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
   • The email address used is taken from your user profile information. For information on how to update your email address and other contact details, please refer to New User FAQs.
   • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
   • Today
   • Yesterday
   • Week to Date (current week, beginning Monday, to today)
   • Previous Week (Mon-Sun of previous week)
   • Month to Date (current month to today)
   • Previous Month
9. Select to include Direct Debits From Current Direct Debits or Past Direct Debits
10. If applicable, enter part or all of a Direct Debit ID
11. If applicable, enter part of all of a Direct Debit Reference
12. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
       To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
13. If applicable, add direct debits from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
       To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
14. If applicable, enter part or all of a Total Direct Debit Amount
15. If applicable, select a specific Direct Debit Currency from the drop-down list
16. If applicable, add a specific Direct Debit Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
17. Tick the checkbox to Include Payer Details

Direct Debit Template Audit Report

View sample Direct Debit Template Audit Report

Sample Reports are an indication only to illustrate the layout of information. Reports can be downloaded in CSV or PDF.

1. Select Direct Debit Template Audit Report from the Report Type drop-down list
2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
   
   • English: UTF-8, US-ASCII
   • Traditional Chinese: Big5, UTF-8
   • Japanese: Shift-JIS, 1byte Kana, UTF-8
   • Vietnamese: Windows, UTF-8
   • Khmer: UTF-8
   • Simplified Chinese: GB2312, UTF-8
   File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
5. If required, enter a Report Name up to 20 characters
6. If required, enter a Report Description up to 100 characters
7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
   • The email address used is taken from your user profile information. For information on how to update your email address and other contact details, please refer to New User FAQs.
   • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
8. Select a data range from the Show Data For (Last Modified) drop-down list. Choose from:
   • Today
   • Yesterday
   • Week to Date (current week, beginning Monday, to today)
   • Previous Week (Mon-Sun of previous week)
   • Month to Date (current month to today)
   • Previous Month
9. If applicable, enter part or all of a Template Name
10. If applicable, enter part of all of a Template Description
11. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
       To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
12. If applicable, add templates in a specific Template Status:
    1. Click Add to display the Search Template Status pop-up window
    2. Select one or more template statuses
       To select all template statuses, tick the box next to Template Status in the header.
    3. Click Add

Direct Debit Template Summary Report

View sample Direct Debit Template Summary Report

Sample Reports are an indication only to illustrate the layout of information. Reports can be downloaded in CSV, PDF or XLSX.

1. Select Direct Debit Template Summary Report from the Report Type drop-down list
2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
   
   • English: UTF-8, US-ASCII
   • Traditional Chinese: Big5, UTF-8
   • Japanese: Shift-JIS, 1byte Kana, UTF-8
   • Vietnamese: Windows, UTF-8
   • Khmer: UTF-8
   • Simplified Chinese: GB2312, UTF-8
   File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
5. If required, enter a Report Name up to 20 characters
6. If required, enter a Report Description up to 100 characters
7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
   • The email address used is taken from your user profile information. For information on how to update your email address and other contact details, please refer to New User FAQs.
   • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
8. If applicable, enter part or all of a Template ID
9. If applicable, enter part of all of a Template Name
10. If applicable, enter part of all of a Direct Debit Reference
11. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
       To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
12. If applicable, enter part or all of a Total Direct Debit Amount
13. If applicable, select a specific Direct Debit Currency from the drop-down list
14. If applicable, add templates in a specific Template Status:
    1. Click Add to display the Search Template Status pop-up window
    2. Select one or more template statuses
       To select all template statuses, tick the box next to Template Status in the header.
    3. Click Add
15. Tick the checkbox to Include Payer Details