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Create Scheduled Report

To create a new Scheduled Report from the Scheduled Reports Screen, follow the steps below:

STEP ACTION
1 Click New on the Control Bar
2 Complete the Schedule Information:
  1. Enter a Schedule Name for the report
  2. Select a Time Zone for the report schedule from the drop-down list
    This will automatically default to the Time Zone setup in your Settings & Preferences.
  3. Select the Schedule Period from the calendar. Your start date can be any date from the current date onwards.
  4. Select the report Frequency. Choose from: 
    • Daily
    • Weekly
    • Monthly
  5. Choose a Run On option if you have selected a Weekly or Monthly frequency. Select your preferred day of the week or day of the month from the drop-down list.
  6. Choose a Run Time to have the report generated at a particular time of the day. Select an hour from the Hours drop-down list and minutes from the Minutes drop-down list. If you require a report for today, ensure Run Time is not in the past.
  7. Select to create a New or Use Existing Report Profile. If you select Use Existing, a Select A Report pop-up window is displayed. Click on the relevant report in the list. 
3 Complete the Report Information and Report Filter for the relevant Report Type as detailed below.

Select a Report Group from the drop-down list. Choose from: 

  • All (default)
  • Admin
  • Balance and Transaction Reporting
  • Loans
  • Payments 
  • Receivables
You will only see options if you have entitlements to the product.

Administration Report

User Activity Report
See also Manage Administration Reports
  1. Select User Activity Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list. Choose from CSV or PDF.
  3. The Report Language is English
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • UTF-8
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
  9. Select specific Users to add to the report:
    1. Click Add
    2. Select one or more users from the Add Users pop-up window
      To select all users, tick the box next to the User ID heading.
    3. Click Add Selected Users
  10. Select specific Functions to add to the report:
    1. Click Add
    2. Select one or more functions from the Add Functions pop-up window:
      • Account Group Management
      • Account Management
      • Authorisation Panel
      • Bene Management
      • Confidential Data Group Management
      • Division Settings
      • Download Reports
      • Grid Reporting
      • Payment Management
      • Report Profile
      • Report Scheduling
      • Role Management
      • Self-Service
      • Session Management
      • Template Management
      • User Management
      To select all functions, tick the box next to the Functions heading.
    3. Click Add Selected Functions

Balance and Transaction Reports

Account Statement Report
  1. Select Account Statement Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list and follow the relevant procedures:
    CSV
    1. Select Generate with additional information checkbox to generate the report with additional fields. Where there is no additional information available, the value will be set to “”.
    2. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    3. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    7. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    8. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    XLSX
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. If required, enter a Report Name up to 20 characters
    3. If required, enter a Report Description up to 100 characters
    4. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    5. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    6. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    PDF
    1. Select Group Transactions to have the transactions for each day grouped by debit/credit amount and transaction type
    2. Select Exclude Account Balance to generate a Transaction Summary Report without balance information
    3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    7. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    8. Select an Account Statement Header option, either One Per Day or One Per Date Range
    9. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    MT940
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Select the Transaction Code to be displayed in the report, either SWIFT Code or BAI Code
    8. Select Multilingual Narrative to enable multilingual narratives (where non-Latin characters are allowed) in the report
    9. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    BAI2
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Select Multilingual Narrative to enable multilingual narratives (where non-Latin characters are allowed) in the report
    8. Select Value Date Required to include a Value Date in the report
    9. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    MultiCash
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Select Multilingual Narrative to enable multilingual narratives (where non-Latin characters are allowed) in the report
    8. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    Statement Files
    1. Select Generate with additional information checkbox to generate the report with additional fields. Where there is no additional information available, the value will be set to “”.
    2. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    3. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    4. If required, enter a Report Name up to 20 characters
    5. If required, enter a Report Description up to 100 characters
    6. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    7. Select a data range from the Show Data For drop-down list. Choose from:
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    8. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    NZ Statement Files
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. Select a Report Encoding from the drop-down list. Choose from:
      • English: UTF-8, US-ASCII
      • Traditional Chinese: Big5, UTF-8
      • Japanese: Shift-JIS, 1byte Kana, UTF-8
      • Vietnamese: Windows, UTF-8
      • Khmer: UTF-8
      • Simplified Chinese: GB2312, UTF-8
      File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
    3. If required, enter a Report Name up to 20 characters
    4. If required, enter a Report Description up to 100 characters
    5. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    6. Select a data range from the Show Data For drop-down list. Choose from:
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    7. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
    NZ Account Statement Report
    1. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
    2. If required, enter a Report Name up to 20 characters
    3. If required, enter a Report Description up to 100 characters
    4. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
      • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
      • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
    5. Select a data range from the Show Data For drop-down list. Choose from:
      • Today
      • Yesterday
      • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
      • Previous Week (Mon–Sun of previous week)
      • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
      • Previous Month
      • Specific Date
      • Date Range
      • Last Business Day
    6. Select an Account Statement Header option, either One Per Day or One Per Date Range
    7. Choose to Filter the report By Currency or Accounts:
      1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
        To select all currencies, tick the box next to Currency Code in the header: 
      2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
        1. Click Add to display the Add Accounts pop-up window
        2. Select one or more accounts and click Add Selected Accounts
          To select all accounts, tick the box next to Account Number in the header:
Account Summary Report
  1. Select Account Summary Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Balance Summary Report
  1. Select Balance Summary Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list. Choose from:
    • CSV
    • XLSX
    • PDF
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Daily Balance Report
  1. Select Daily Balance Report from the Report Type drop-down list
  2. Select PDF as the Report Format
  3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If required, enter a Report Name up to 20 characters
  5. If required, enter a Report Description up to 100 characters
  6. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  7. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  8. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Deposit Summary Report
  1. Select Deposit Summary Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Specific Date
    • Date Range
  9. Select a Status from the drop-down list. Choose All (default), Matured, Outstanding, Rolled Over
  10. Select specific Deposits to add to the report:
    1. Click Add
    2. Select one or more deposits from the Add Deposits pop-up window
      To select all deposits, tick the box in the header
    3. Click Add Selected Deposits
Net Position View Report
  1. Select Net Position View Report from the Report Type drop-down list
  2. Choose a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select an Account Type from the drop-down list. Choose from: 
    • Operating Accounts
    • Nostro Accounts
    • Deposits
    • All
  9. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
Returned Item Files
  1. Select Returned Item Files from the Report Type drop-down list
  2. Select TXT from the Report Format drop-down list
  3. The Report Language is English
  4. The Report Encoding drop-down list is displayed with ASC X9(ANSI)
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Returned Items Cheque Report
  1. Select Returned Items Cheque Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  3. The Report Language is English
  4. If you have selected CSV format, a Report Encoding drop-down list is displayed with US-ASCII
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Returned Items Payment Report
  1. Select Returned Items Payment Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • PDF
    • XLSX
  3. The Report Language is English
  4. If you have selected CSV format, a Report Encoding drop-down list is displayed with US-ASCII
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:
Transaction Details Report
  1. Select Transaction Details Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from:
    • CSV
    • XLSX
    • PDF
  3. Select a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For drop-down list. Choose from:
    • Yesterday
    • Week to Yesterday (current week, beginning Monday, to yesterday, e.g. if Wednesday, data will include Mon, Tues of current week)
    • Previous Week (Mon–Sun of previous week)
    • Month to Yesterday (current month to yesterday, e.g. if Wednesday 3 Dec, will include Dec 1, 2)
    • Previous Month
    • Last Business Day
  9. Choose to Filter the report By Currency or Accounts:
    1. Currency: Click Add to display the Add Currencies pop-up window. Select one or more currencies and click Add Selected Currencies.
      To select all currencies, tick the box next to Currency Code in the header: 
    2. Accounts: Select Select Accounts or All Accounts. To select specific accounts:
      1. Click Add to display the Add Accounts pop-up window
      2. Select one or more accounts and click Add Selected Accounts
        To select all accounts, tick the box next to Account Number in the header:

Loan Report

Facility Summary Report
  1. Select Facility Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
  3. The Report Language is English
  4. If you have selected CSV format, you can select a Report Encoding from the drop-down list. Choose from:
    • UTF-8
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. The report will Show Data For Yesterday

Payment Reports

Beneficiary Advice
  1. Select Beneficiary Advice from the Report Type drop-down list
  2. Select PDF from the Report Format drop-down list
  3. The Report Language is English
  4. The Report Encoding is Unicode (UTF-8)
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Payment ID
  10. If applicable, enter part of all of a Payment Reference
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, add payments funded from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
Beneficiary Audit Report
  1. Select Beneficiary Audit Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from PDF or CSV.
  3. Select a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV format, you can select a Report Encoding from the drop-down list. Choose from:
    • Unicode (UTF-8)
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Last Modified) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. Enter part or all of a Beneficiary ID
  10. Enter part of all of a Beneficiary Name
  11. Enter part of all of a Beneficiary Nickname
  12. If applicable, select a payee Status from the drop-down list. Choose from Approved, Pending Approved, Creation Rejected, Modification Rejected, Modification Pending Approval, Deletion Pending Approval or Deletion approved.
  13. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header.
    3. Click Add
  14. If applicable, enter part of all of a Beneficiary Country
File Import Summary Report
  1. Select File Import Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (File Uploaded Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a File ID
  10. If applicable, enter part of all of a File Name
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. The File Type is PAYMENT
  13. If applicable, select a specific File Format from the drop-down list
  14. If applicable, add a specific File Status to the report:
    1. Click Add to display the Search File Status pop-up window
    2. Select one or more file statuses 
    3. Click Add
Payment Audit Report
  1. Select Payment Audit Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV format, you can select a Report Encoding from the drop-down list. Choose from:
    • Unicode (UTF-8)
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Payment ID
  10. If applicable, enter part of all of a Payment Reference
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, add payments funded from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  13. If applicable, add a specific Payment Type to the report:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
  14. If applicable, select a Payment Purpose from the drop-down list. Choose from Normal or Salary.
  15. If applicable, add a specific Payment Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
Payment Detail Report
  1. Select Payment Detail Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV format, you can select a Report Encoding from the drop-down list. Choose from:
    • Unicode (UTF-8)
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. Select to include Payments From Current Payments or Past Payments
  10. If applicable, enter part or all of a Payment ID
  11. If applicable, enter part of all of a Payment Reference
  12. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  13. If applicable, add payments funded from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  14. If applicable, add a specific Payment Type to the report:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
  15. If applicable, select a Payment Purpose from the drop-down list. Choose from Normal or Salary.
  16. If applicable, add a specific Payment Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
Payment Summary Report
  1. Select Payment Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV format, you can select a Report Encoding from the drop-down list. Choose from:
    • Unicode (UTF-8)
    • US-ASCII
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. Select to include Payments From Current Payments or Past Payments
  10. If applicable, enter part or all of a Payment ID
  11. If applicable, enter part of all of a Payment Reference
  12. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  13. If applicable, add payments funded from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  14. If applicable, add a specific Payment Type to the report:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
  15. If applicable, enter part or all of a Total Payment Amount
  16. If applicable, select a Payment Purpose from the drop-down list. Choose from Normal or Salary.
  17. If applicable, select a specific Payment Currency from the drop-down list
  18. If applicable, add a specific Payment Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
  19. Tick the checkbox to Include Beneficiary Details
Statement of Charges Report
This report is only available in China.
  1. Select Statement of Charges Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Charge Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Payment ID
  10. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  11. If applicable, add payments funded from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  12. If applicable, add a specific Payment Type to the report:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
  13. Tick the checkbox to Include instruction level charges if available
Template Audit Report
  1. Select Template Audit Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Last Modified) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Template Name
  10. If applicable, enter part of all of a Template Description
  11. If applicable, add templates in a specific Template Status:
    1. Click Add to display the Search Template Status pop-up window
    2. Select one or more template statuses
      To select all template statuses, tick the box next to Template Status in the header.
    3. Click Add
  12. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  13. If applicable, add templates with specific funding Accounts:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  14. If applicable, add templates with a specific Payment Type:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
  15. If applicable, select a Payment Purpose from the drop-down list. Choose from Normal or Salary.

Receivable Reports

Credit Advice
This report is only available in China.
  1. Select Credit Advice from the Report Type drop-down list
  2. The Report Format is available in PDF
  3. The Report Language is available in English
  4. If required, enter a Report Name up to 20 characters
  5. If required, enter a Report Description up to 100 characters
  6. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  7. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  8. If applicable, enter part or all of an ANZ Reference
  9. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  10. If applicable, add payments funded from one or more Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
Direct Debit Audit Report
  1. Select Direct Debit Audit Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. hoose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Direct Debit ID
  10. If applicable, enter part of all of a Direct Debit Reference
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, add direct debits from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  13. If applicable, add a specific Direct Debit Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
Direct Debit File Import Summary Report
  1. Select Direct Debit File Import Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (File Uploaded Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a File ID
  10. If applicable, enter part of all of a File Name
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, select a specific File Format from the drop-down list
  13. If applicable, add a specific File Status to the report:
    1. Click Add to display the Search File Status pop-up window
    2. Select one or more file statuses 
    3. Click Add
Direct Debit Summary Report
  1. Select Direct Debit Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. Select to include Direct Debits From Current Direct Debits or Past Direct Debits
  10. If applicable, enter part or all of a Direct Debit ID
  11. If applicable, enter part of all of a Direct Debit Reference
  12. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  13. If applicable, add direct debits from specific Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  14. If applicable, enter part or all of a Total Direct Debit Amount
  15. If applicable, select a specific Direct Debit Currency from the drop-down list
  16. If applicable, add a specific Direct Debit Status to the report:
    1. Click Add to display the Search Payment Status pop-up window
    2. Select one or more payment statuses 
    3. Click Add
  17. Tick the checkbox to Include Payer Details
Direct Debit Template Audit Report
  1. Select Direct Debit Template Audit Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Last Modified) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, enter part or all of a Template Name
  10. If applicable, enter part of all of a Template Description
  11. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, add templates in a specific Template Status:
    1. Click Add to display the Search Template Status pop-up window
    2. Select one or more template statuses
      To select all template statuses, tick the box next to Template Status in the header.
    3. Click Add
Direct Debit Template Summary Report
  1. Select Direct Debit Template Summary Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV, PDF or XLSX.
  3. Choose a Report Language from the drop-down list. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese.
  4. If you have selected CSV format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8, US-ASCII
    • Traditional Chinese: Big5, UTF-8
    • Japanese: Shift-JIS, 1byte Kana, UTF-8
    • Vietnamese: Windows, UTF-8
    • Khmer: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. If applicable, enter part or all of a Template ID
  9. If applicable, enter part of all of a Template Name
  10. If applicable, enter part of all of a Direct Debit Reference
  11. Add templates that belong to a Division:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header. 
    3. Click Add
  12. If applicable, enter part or all of a Total Direct Debit Amount
  13. If applicable, select a specific Direct Debit Currency from the drop-down list
  14. If applicable, add templates in a specific Template Status:
    1. Click Add to display the Search Template Status pop-up window
    2. Select one or more template statuses
      To select all template statuses, tick the box next to Template Status in the header.
    3. Click Add
  15. Tick the checkbox to Include Payer Details
Receivable Detail Report
This report is only available in China.
  1. Select Receivable Detail Report from the Report Type drop-down list
  2. Select a Report Format from the drop-down list. Choose from CSV or PDF.
  3. Choose a Report Language from the drop-down list. Choose from English or Simplified Chinese.
  4. If you have selected CSV File Format, you can choose a Report Encoding from the drop-down list. Choose from:
    • English: UTF-8
    • Simplified Chinese: GB2312, UTF-8
    File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
  5. If required, enter a Report Name up to 20 characters
  6. If required, enter a Report Description up to 100 characters
  7. Tick the Deliver by Email checkbox to have the report delivered to your registered email address
    • The email address used is taken from your user profile information. For information on how to change your email address, please refer to the General FAQs.
    • To access the report you must set up a Report Retrieval Code (password) in Settings & Preferences
  8. Select a data range from the Show Data For (Value Date) drop-down list. Choose from:
    • Today
    • Yesterday
    • Week to Date (current week, beginning Monday, to today)
    • Previous Week (Mon-Sun of previous week)
    • Month to Date (current month to today)
    • Previous Month
  9. If applicable, select a Reference from the drop-down list
  10. If applicable, enter part or all of a Total Payment Amount
  11. Add one or more Divisions to the report:
    1. Click Add to display the Search Divisions pop-up window
    2. Select one or more Divisions
      To select all Divisions, tick the box next to Division ID in the header.
    3. Click Add
  12. If applicable, add payments funded from one or more Accounts to the report:
    1. Click Add to display the Add Accounts pop-up window
    2. Select one or more accounts
      To select all accounts, tick the box next to Account Number in the header.
    3. Click Ok
  13. If applicable, add a specific Payment Type to the report:
    1. Click Add to display the Search Payment Type pop-up window
    2. Select one or more payment types 
    3. Click Add
4 Click Save to save the Scheduled Report or Save and Create Another to create another report:
ScheduledReportsSave.png