Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand. Full details are available in Features by Geography.
Approve Periodic Direct Debit
To approve a periodic direct debit that is in a Pending Approval status, follow the steps below.
STEP
ACTION
1
Click Receivables > Periodic Direct Debits menu.
2
Search and select the periodic direct debit to approve. Choose from:
Click View > Pending Approval from the Control Bar, or
Use Filter on the Control Bar. Enter one or more criteria under the relevant column headings to display records that match your selections.
Click a column heading to sort the data in ascending order and click again to sort in descending order.
3
Use one of the following methods to approve the periodic direct debit:
Method 1: Select the periodic direct debit(s) and click Approve on the Control Bar
Method 2: Right-click on the periodic direct debit(s) and click Approve on the Context Menu
Method 3: Select the periodic direct debit(s) and click Actions > Approve on the Control Bar
Method 4: Click on the periodic direct debit to display the View Direct Debit Detail screen and then click Approve on the Control Bar
RESULT: A confirmation message is displayed advising that the periodic direct debit(s) has been approved and the periodic direct debit status changes to Active.
Delete Periodic Direct Debit
To delete a periodic direct debit that is in a Draft, Pending Approval, Active or Approver Rejected status, follow the steps below.
STEP
ACTION
1
Click Receivables > Periodic Direct Debit menu.
2
Use one of the following methods to delete it:
Method 1: Right-click on the periodic direct debit(s) and click Delete on the Context Menu
Method 2: Select the periodic direct debit(s) and click Actions > Delete on the Control Bar
Method 3: Click on the periodic direct debit to display the View Periodic Direct Debit screen and then click Delete on the Control Bar
3
Click Yes in the confirmation pop-up window
RESULT: A confirmation message is displayed advising that the periodic direct debit(s) has been deleted and the periodic direct debit status changes to Deleted.
Edit Periodic Direct Debit
To edit the details of a periodic direct debit that is in a Draft, Expired, Active or Approver Rejected status, follow the steps below.
STEP
ACTION
1
Click Receivables > Periodic Direct Debits menu.
2
Use one of the following methods to move the periodic direct debit into edit mode:
Method 1: Right-click on the periodic direct debit and click Edit on the Context Menu
Method 2: Select the periodic direct debit and click Actions > Edit on the Control Bar
Method 3: Click on the periodic direct debit to display the View Periodic Direct Debit screen and then click Edit on the Control Bar
3
Edit the periodic direct debit as required
To remove one or more payers from the list, tick the checkbox next the payer number and click Remove:
To edit a payer in the list, click on Payer Direct Debit Details to display the Payer Details pop-up window:
If you need to edit Recurrence Details and the periodic direct debit is in an Active status, click Edit Recurrence Details.
Editing Recurrence Details for Active periodic direct debits will pause current scheduled direct debits until the changes are approved.
4
After you have completed the periodic direct debit updates, click Review & Submit at the bottom of the screen:
5
Review the periodic direct debit details and click Submit:
RESULT:
If your organisation requires Templates to be approved, a confirmation pop-up window is displayed advising that the periodic direct debit has been submitted for approval. The periodic direct debit will need to be approved (or rejected) before it can be used to create a direct debit.
If your organisation does not require Templates to be approved, a confirmation pop-up window is displayed, and the periodic direct debit is active and will begin to create direct debits as per the schedule
Reject Periodic Direct Debit
To reject a periodic direct debit that is in a Pending Approval status, follow the steps below.
STEP
ACTION
1
Click Receivables > Periodic Direct Debit menu.
2
Search and select the periodic direct debit to reject. Choose from:
Click View > Pending Approval from the Control Bar.
Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3
Use one of the following methods to reject the periodic direct debit:
Method 1: Select the periodic direct debit(s) and click Reject on the Control Bar
Method 2: Right-click on the periodic direct debit(s) and click Reject on the Context Menu
Method 3: Select the periodic direct debit(s) and click Actions > Reject on the Control Bar
Method 4: Click on the periodic direct debit to display the View Direct Debit Detail screen and then click Reject on the Control Bar
4
Select a reason for rejecting the periodic direct debit(s) from the drop-down list or select Other and enter a reason, then click Ok.
RESULT: A confirmation message is displayed advising that the periodic direct debit(s) has been rejected and the periodic direct debit status changes to Approver Rejected.
View Periodic Direct Debit
To view a periodic direct debit, follow the steps below.
STEP
ACTION
1
Click Receivables > Periodic Direct Debits menu.
2
Search and select the periodic direct debit you want to view. Choose from:
Use the View menu if you are looking for a periodic direct debit in a particular status. Choose from Pending Approval, Active or Requires Action.
Use Filter on the Control Bar. Enter one or more criteria under the relevant column headings to display records that match your selections.
Click a column heading to sort the data in ascending order and click again to sort in descending order.
3
Use one of the following methods to view the View Periodic Direct Debit screen:
Method 1: Click on the periodic direct debit in the list
Method 2: Right-click on the periodic direct debit and click View on the Context Menu
Method 3: Select the periodic direct debit and click Actions > View on the Control Bar