Discover What's New in ANZ Transactive Global Webinar held on 10/10/24
In this webinar, we cover the following topics:
New Service Request types, Enhancements to Digital Services Help and Support Material.
New Service Request types, Enhancements to Digital Services Help and Support Material.
Q&A's
| No | QUESTION | ANSWER |
|---|---|---|
| 1 | I don't have the Fees and Charges in my account. Do I need to apply for this function? | If your organisation in Australia has been provisioned with access to Fees and Charges, your company Administrator can assign the 'View Fees' role via the User Permissions menu. If the 'View Fees' role is not shown, please contact your ANZ Representative for further assistance. For more information, please refer to: Fees and Charges – ANZ Digital Services Help |
| 2 | Can you request an account confirmation letter that includes authorised signatories and/or directors? | This functionality is not currently available in the Generate Account Confirmation Letter request within ANZ Transactive Global Service Requests. Details of account signatories can be requested by contacting our Customer Service Centre or your ANZ representative. |