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Hong Kong & Singapore - Manage periodic payments

Geography: This article is applicable for ANZ Transactive Global customers banking in Hong Kong and Singapore.
Full details are available in Features by Geography.
Approve periodic payment schedule
  • Periodic payment schedules require one approval before they can be used to create a Periodic Payment instance. 
  • Users with approval entitlements for payment templates can also approve periodic payment schedules. For more information, please refer to Role Permissions and User Permissions.
  • Each scheduled instance of a Periodic Payment requires approval from the Current Payments screen or My approvals Workspace widget.

Follow the steps below to approve periodic payment schedules in a Pending Approval status.

Use Method 1, 2 or 3 to approve several periodic payment schedules at the same time.
STEP ACTION
1 Go to the Payments > Periodic Payments screen.
2

Click View > Pending Approval from the Control Bar. If required, you can further refine the periodic payment schedules on screen by using Filter or Sort: 

  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3

Use one of the following methods to approve the periodic payment schedule:

  • Method 1: Select the periodic payment schedule(s) and click Approve on the Control Bar.
  • Method 2: Right-click on the periodic payment schedule(s) and click Approve on the Context Menu.
  • Method 3: Select the periodic payment schedule(s) and click Actions > Approve on the Control Bar.
  • Method 4: Click on the periodic payment schedule to display the Periodic Domestic Payment screen and click Approve on the Control Bar.
RESULT: A confirmation message is displayed advising that the periodic payment schedule(s) has been approved and the periodic payment schedule status changes to Active.

Next Steps

  • A payment instance is generated approximately seven days before the value date, following the instructions of the approved schedule.
  • The payment instance will be available to view and approve in the Current Payments screen. Look for Pending Approval payments with a PPY Template Name prefix.
  • You can receive notifications for periodic payment instances by enabling 'Transactions Pending Authorisation' from your User profile and preferences settings.
View periodic payments
STEP ACTION
1 Go to the Payments > Periodic Payments screen.
2

Locate the periodic payment schedule using one of the following methods:

  • Use the View menu if you are looking for a periodic payment schedule in a particular status. Choose from Pending Approval, Active, Deleted or Requires Action.
  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3

Use one of the following methods to view the Periodic Domestic Payment screen:

  • Method 1: Click on the periodic payment schedule in the list.
  • Method 2: Right-click on the periodic payment schedule and click View on the Context Menu.
  • Method 3: Select the periodic payment schedule and click Actions > View on the Control Bar.
Delete periodic payments
  • Periodic Payments in a Pending Approval, Active, or Approver Rejected status can be deleted.
  • Users with approval entitlements for payment templates can also reject periodic payment schedules. For more information, please refer to Role Permissions and User Permissions.

Follow the steps below to delete a periodic payment schedule.

Use Method 1 or 2 to delete several periodic payment schedules at the same time.
STEP ACTION
1 Go to the Payments > Periodic Payments screen.
2

Locate the periodic payment and use one of the following methods to delete it:

  • Method 1: Right-click on the periodic payment schedule(s) and click Delete on the Context Menu.
  • Method 2: Select the periodic payment schedule(s) and click Actions > Delete on the Control Bar.
  • Method 3: Click on the periodic payment schedule to display the Periodic Domestic Payment screen and then click Delete on the Control Bar.
3

Click Yes in the confirmation pop-up window.

RESULT: A confirmation message is displayed advising that the periodic payment schedule(s) has been deleted and no further payment instructions will be created. The periodic payment status will change to Deleted. To view your Deleted periodic payments, use the View menu and select Deleted.
Reject periodic payments
  • Periodic payment schedules in a Pending Approval status can be rejected after they have been created.
  • Users with approval entitlements for payment templates can also reject periodic payment schedules. For more information, please refer to Role Permissions and User Permissions.

Follow the steps below to reject periodic payment schedules in a Pending Approval status.

Use Method 1, 2 or 3 to reject several periodic payments at the same time.
STEP ACTION
1 Go to the Payments > Periodic Payments screen.
2

Click View > Pending Approval from the Control Bar. If required, you can further refine the periodic payment schedules on screen by using Filter or Sort: 

  • Use Filter on the Control Bar. Enter criteria into one or more text boxes that are under each column heading to display matching records.
  • Sort columns by clicking on the column heading. The column will reorder in ascending order. Click again to order in descending order.
3

Use one of the following methods to reject the periodic payment schedule:

  • Method 1: Select the periodic payment schedule(s) and click Reject on the Control Bar.
  • Method 2: Right-click on the periodic payment schedule(s) and click Reject on the Context Menu.
  • Method 3: Select the periodic payment schedule(s) and click Actions > Reject on the Control Bar.
  • Method 4: Click on the periodic payment schedule to display the Periodic Domestic Payment screen and then click Reject on the Control Bar.
4

Select a reason for rejecting the periodic payment(s):

  • Incorrect Details Entered
  • Unrecognised Periodic Payment
  • Duplicate Periodic Payment
  • Other - manually enter reason
5

Click Ok.

RESULT: A confirmation message is displayed advising that the periodic payment(s) has been rejected and the periodic payment status changes to Approver Rejected.

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