Full details are available in Features by Geography.
About ad-hoc direct debit reports
You can request a Direct Debits Audit Report and Direct Debits Summary Report from the Current Direct Debits screen or Past Direct Debits screen. These reports are run on an ad-hoc basis and cannot be scheduled, emailed or shared from these screens.
Direct Debit Reports
| REPORT | DESCRIPTION |
|---|---|
| Direct Debits Audit Report |
Provides audit details for direct debits and includes:
|
| Direct Debits Summary Report | Provides a summary direct debits report and includes direct debit header details and a single line for each instruction in the direct debit. |
Create Direct Debits Report
| STEP | ACTION |
|---|---|
| 1 | Click Receivables > Current Direct Debits or Past Direct Debits. |
| 2 |
Locate the direct debit and use one of the following to request the required report:
|
| 3 | Choose a Report Format. Choose from CSV, PDF or XLXS. |
| 4 | Choose a Report Language. Choose from English, Traditional Chinese, Japanese, Vietnamese, Khmer or Simplified Chinese. |
| 5 |
If you have selected CSV File Format, you can choose a Report Encoding. Choose from:
File Encoding determines what data can be stored in the file. For example, ASCII can only store the basic set of English characters whereas UTF-8 can store every Unicode character.
|
| 6 | If required, enter a Report Name up to 20 characters. |
| 7 | If required, enter a Report Description up to 100 characters. |
| 8 |
Click Submit.
RESULT: The report will be created and available to download in Downloads or in Report Centre > Download Report.
|
The following Direct Debit Template Reports are available:
| REPORT | DESCRIPTION |
|---|---|
| Template Audit Report | Provides the template Division ID and name, template details, credit details and audit trail with the action, timestamp, user details and previous and new value. |
| Template Summary Report | Provides the template Division ID and name, template details, credit details including Payer Name, account number, Direct Debit currency and amount, trace account and remitter name. |
There are multiple ways you can generate Direct Debit Template Reports. Choose from the following options:
- Click Receivables > Current Direct Debits (see instructions below)
- Click Receivables > Past Direct Debits (see instructions below)
Use the below procedures to generate reports from the Template Details screen.
| STEP | ACTION |
1 |
|
2 |
Search and click the template from the grid. |
3 |
Click Reports menu from the Control Bar and select report type. Choose from:
|
4 |
Choose Report Format: Choose from:
|
5 |
Choose Report Language. Choose from:
|
6 |
If required, choose Report Encoding for CSV report format. Choose from:
|
7 |
If required, enter Report Name up to 20 characters. |
8 |
If required, enter Report Description up to 100 characters. |
9 |
Click Submit.
RESULT: The report will be created and available in Downloads or in Report Centre > Download Reports.
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