Receivables Screens

About Create Direct Debit screen

The Create Direct Debit screen offers multiple ways to create your direct debit instruction. Using features such as manual input, using a predefined template, uploading a direct debit file or copying from a past direct debit, you can create your direct debits, your way.

To create a direct debit from the beginning, select Create Direct Debit and follow the instructions in one of the following articles:

• Australia - Create
• New Zealand - Create

Alternatively, you can choose to create a direct debit using one of the following methods:

• Use Direct Debit Template
• Upload Direct Debit File
• Use Past Direct Debit

About Current Direct Debits screen

The Current Direct Debits screen provides you with a list of all your current direct debits that have not yet been sent for processing as well as those that have been processed within the last 30 calendar days. From the Current Direct Debits grid, you can view the direct debit name and ID, credit currency and amount, value date and status. 

View and action direct debits

• Right-click on a row to display the Context Menu where you can Edit, Approve, Reject, Recall, Stop, Copy, Create Template From, Delete or generate a Direct Debits Summary Report or Direct Debits Audit Report
• Click on a row to view the Direct Debit Details screen
• View Direct Debit Statuses

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	Change the View to My Direct Debits, Direct Debits For My Action, Direct Debits For My Approval, Direct Debits For Repair, Approved Direct Debits, Rejected Direct Debits or Future Dated Direct Debits.
Reports	Click Reports to request a Direct Debits Summary Report or Direct Debits Audit Report for one or more selected direct debits.
New	Click New to create a direct debit
Approve	Approve a direct debit in a Pending Approval status.
Reject	Reject a direct debit in a Pending Approval status.
Actions	Use the Actions menu to manage on one or more selected direct debits including: Approve, Copy, Delete, Edit, Recall, Reject, Stop, and Create Template From.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Direct Debit Alert	If a direct debit has an alert, you can click on the warning indicator to view the details. An alert will be issued to advise you of the following:   The direct debit is a possible duplicate The direct debit has been modified since creation Payers within the direct debit have been updated as a result of Payer List changes
Direct Debit Name	The direct debit name entered when creating the direct debit.
Direct Debit ID	The system generated Direct Debit ID.
Credit Amount	The amount to be credited to the Credit Account.
Credit CCY	The currency of the Credit Account.
Credit Account	The account number to be credited with the direct debit funds.
Value Date	The date on which the direct debit will be processed.
Template Name	If a template has been used to create the direct debit, the name of the template.
Status	The status of the direct debit.
Credit Account Name	The account name to be credited with the direct debit funds.
Payer Bank Name	The payer’s Bank Name. If there are multiple payers in the direct debit, this field will be blank.
Created By	The User ID of the person who created the direct debit.
Creation Date	The date and time the direct debit was created.
Last Modified By	The User ID of the person who last modified the direct debit.
Last Approved By	The User ID of the person who last approved the direct debit.
Last Modified Date	The date and time the direct debit was last modified.
Last Action Time	The date and time the last action was performed on the direct debit.
No. of Items	The number of direct debit instructions (payers) in the direct debit.
Cut-off Time	The direct debit cut-off time based on the following attributes; Country direct debit originated and Direct Debit Currency. The time is displayed in the Time Zone you have set up in the User profile and preferences.
File Name	If the direct debit was created using a direct debit file, the name of the file.
File ID	If the direct debit was created using a direct debit file, the system generated File ID.
Division Name	The name of division under which the direct debit was created.

Direct Debit Details screen

To view direct debit details from the Current Direct Debit screen, select a direct debit from the list. Details of the direct debit are displayed including any errors or alerts associated with the direct debit.

Direct Debit Details Control Bar

The control bar items displayed are determined by the status of the direct debit and your user permissions.

CONTROL BAR ITEM	DESCRIPTION
Reports	Request the following reports: Direct Debits Audit Report Direct Debits Summary Report
Create a template	Enter a Template Name and Template Description into the pop-up window to Create Template from Direct Debit.
Edit	Edit a direct debit that is in a Draft, Needs Repair or Approver Rejected status.
Delete	Delete a direct debit in a Draft, Pending Approval, Needs Repair or Approver Rejected status.
Submit	Submit a direct debit that is in a Draft, Approver Rejected or Needs Repair status for approval.
Approve	Approve a direct debit that is in a Pending Approval status.
Reject	Reject a direct debit that is in a Pending Approval status.
Recall	Recall a direct debit that has been submitted for approval and is in a Pending Approval status. This will change the status of the direct debit to Draft in order to enable editing.   Any approvals for the direct debit will be removed after it has been recalled.
Stop	Stop a direct debit that is in a Future Dated status.
Copy	Copy a direct debit that is in a Bank Rejected, Completed, Completed with Error, Future Dated or Processing status.
Close	Close the Direct Debit Details screen and return to the Current Direct Debits screen.

About Past Direct Debits screen

This Past Direct Debits screen allows you to search and view direct debits that have been processed in the last 24 months and are in a Completed, Completed with Error or Bank Rejected status. Using single or multiple search criteria(s), you can locate one to many direct debits that meet the searchable elements. You can also save your commonly used search criteria for frequent usage.

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	Change the View to display and manage saved searches.
Reports	Click Reports to request a Direct Debits Summary Report or Direct Debits Audit Report for one or more selected direct debits.
Actions	Use the Actions menu to Copy one or more selected direct debits.
Search	Click Search to display or hide the Advanced Search criteria fields.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Past Direct Debits Advanced Search

To complete any type of search, the Value Date and Division Name must be entered. Searches on fields that are left blank, will return all available data for that field. Each search field has different criteria that can be entered or selected from an existing list. 

• String values: Choose from Like, Equal To, Not Equal To
• Amount values: Choose from Equal To, Note Equal To, Greater Than, Less Than, Between
• Date values: Choose from Specific Date, Date Range, Rolling Dates
• List values (such as Direct Debit Type): Choose from Equal To, Not Equal To
• Account values: Equal To, Not Equal To. To add the accounts, click Search Accounts, and select the accounts to include in the search criteria.

To complete a search, follow the steps below.

STEP	ACTION
1	Enter a Value Date and select one or more Division Name(s)
2	Refine the search further by including the following into the search criteria: Direct Debit Name Direct Debit ID Credit Amount Credit Account Status Direct Debit Currency Payer Account Number Payer Name Instruction ID
3	Click Search RESULT: A list of matching direct debits are displayed. Click on a direct debit to view the Past Direct Debits Details screen. Click Reset to clear the search criteria and results. Click Save to save the search criteria. After you have named your search, the search will be available from the View menu.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Direct Debit Name	The direct debit name entered when creating the direct debit.
Direct Debit ID	The system generated Direct Debit ID.
Credit Amount	The amount that was credited to the Credit Account.
Credit Account	The account number that was credited with the direct debit funds.
Value Date	The date on which the direct debit was processed.
Status	The status of the direct debit.
Credit Account Name	The account name that was credited with the direct debit funds.
Credit CCY	The currency of the Credit Account.
Payer Bank Name	The payer's Bank Name. If there are multiple payers in the direct debit, Multiple is displayed.
Payer Bank ID	The payer's Bank ID. If Individual Debits was selected, Multiple is displayed.
No. of Items	The number of Direct Debit Instructions (payers) in the direct debit.
File Name	If the direct debit was created using a direct debit file, the name of the file.
File ID	If the direct debit was created using a direct debit file, the system generated File ID.
Division Name	The name of division under which the direct debit was made.

Past Direct Debits Details screen

To view direct debit details from the Past Direct Debit screen, select a direct debit from the list.

Past Direct Debits Details Control Bar

The control bar items displayed are determined by your user permissions.

CONTROL BAR ITEM	DESCRIPTION
Reports	Request the following reports: Direct Debits Audit History Direct Debits Audit Report Direct Debits Summary Report
Create a template	Enter a Template Name and Template Description into the pop-up window to Create Template from Direct Debit.
Copy	Copy a direct debit.
Close	Close the Past Direct Debits Details screen and return to the Past Direct Debits screen.

About Payer List screen

The Payer List screen allows you to create and manage, include approve, edit, delete, and reject a list of your stored payers. The Payer List grid provides information including Payer name and ID, account number and status.

View and action payer details

• Right-click on a row to display the Context Menu where you can View, Edit, Delete, Approve, Reject or to move the payer to a folder you have created
• Click on a row to view the Payer Details

If your organisation needs to approve payers, each payer must be approved by a user with appropriate permissions before it can be used in a direct debit.

Payer Statuses

PAYEE STATUS	DESCRIPTION
Pending Approval	The payer has been created and is awaiting approval. Once approved, it will move to an Approved status.
Creation Rejected	The creation of a payer has been rejected by an Approver. It will need to be edited if necessary and resubmitted for approval.
Modification Pending Approval	The payer details have been modified and are awaiting approval by an Approver.
Deletion Pending Approval	The payer has been deleted from the Payer List and is awaiting approval by an Approver.
Deleted	The payer has been deleted from the Payer List and is awaiting approval by an Approver.
Modification Rejected	The modifications made to a payer or the deletion of a payer has been rejected.
Approved	The payer is ready for use.

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	Change the View to display payers Awaiting Approval, Active or Rejected or those that are in one of your folders.
New	Click New to create a payer.
Approve	Approve a payer in a Pending Approval status.
Reject	Reject a payer in a Pending Approval status.
Actions	Use the Actions menu to perform an action on one or more selected payers. Choose from View, Edit, Delete, Approve, Reject or Move to Folder.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Payer ID	The system generated Payer ID.
Account	The payer’s account number.
Payer Name	The name of the payer.
My Payer ID	The Payer Code that is typically in your ERP system.
Status	The status of the payer.
Payer Bank Name	The payer’s Bank Name.
Branch Name	The payer’s Bank Branch Name.
Payer Bank Country	The payer’s Bank country.
Division Name	The Division under which the payer is saved and available for use.

Payer Details screen

To view payer details from the Payer List screen, select a payer from the list. Details of the payer are displayed including any errors or alerts associated with the payer. 

Payer Details Control Bar

The control bar items displayed at the bottom of the screen are determined by the status of the payer and your user permissions.

CONTROL BAR ITEM	DESCRIPTION
Cancel	Close the Payer Details screen and return to the Payer List screen.
Edit	Edit the details of a payer.
Approve	Approve a new payer or approve modifications made to a payer.
Reject	Reject a new payer or reject modifications made to a payer.
Delete	Delete a payer in a Pending Approval, Creation Rejected, Modification Rejected, Modification Pending Approval or Approved status.
Payer Audit History	Displays a Payer Audit History pop-up window that shows the actions performed on a payer by an Administrator. Click on the action hyperlinks to view event history information.

About Direct Debits Templates screen

The Templates screen allows you to view, create and manage a list of your stored direct debit templates. The Templates grid provides information including template name, ID and description, credit amount (if any), and status. Use the predefined template to create frequently used instructions.

If your organisation needs to approve templates, each template must be approved by a user with appropriate permissions before it can be used to create a direct debit.

View and action templates

• Right-click on a row to display the Context Menu where you can View, Edit, Submit, Approve, Reject, Recall, Copy, Delete, Create Direct Debit or to move the template to a folder you have created.
• Click on a row to view the Template Details screen.

Template Statuses

TEMPLATE STATUS	DESCRIPTION
Draft	The template has been created and is in a Draft status.
Pending Approval	The template has been created and is awaiting approval.
Approver Rejected	The template has been rejected by an Approver. It will need to be edited if necessary and resubmitted for approval.
Needs Repair	Indicates that there is an error with the template which needs repair before it can be approved.
Approved	The template has been approved and is ready for use.
Deleted	The template has been deleted.

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	Change the View to display templates Pending Approval, Approved or Requires Action or those that are in one of your folders
New	Click New to display the Create Direct Debit Template screen.  Create Direct Debit Template (Australia) Create Direct Debit Template (New Zealand)
Approve	Approve a template in a Pending Approval status.
Reject	Reject a template in a Pending Approval status.
Actions	Use the Actions menu to manage templates such as Approve, Copy, Delete, Edit, Recall, Reject, Submit, View, Create Direct Debit or Move to Folder
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Template ID	The template has been created and is in a Draft status.
Template Name	The name of the template.
Template Description	The description of the template.
Credit Account	The account number that will be credited with the direct debit funds.
Credit Account Name	The account name that will be credited with the direct debit funds.
Credit Amount	The amount that will be credited to the Credit Account.
Credit CCY	The currency of the Credit Account.
Status	The status of the template.
No. of Items	The number of direct debit instructions in the template.
Division Name	The name of division under which the template was created.
Creation Date	The date and time the template was created.

Template Details screen

To view direct debit template details from the Templates screen, select a template from the list. Details of the template are displayed including any errors or alerts associated with the template. 

Template Details Control Bar

The control bar items displayed are determined by the status of the template and your user permissions.

CONTROL BAR ITEM	DESCRIPTION
Reports	View the Template Audit History pop-up window or generate the following Reports for the template: Template Audit Report or Template Summary Report.
Edit	Edit a template that is in a Draft, Needs Repair, Approver Rejected or Approved status.
Submit	Submit a template for approval.
Approve	Approve a new template or approve modifications made to a template.
Reject	Reject a new template or reject modifications made to a template.
Recall	Recall a template that has been submitted for approval and is in a Pending Approval status. This will change the status of the template to Draft in order to enable editing.
Copy	Copy the details of a template into a new template.
Delete	Delete a template in a Draft, Needs Repair, Approver Rejected or Approved status.
Create Direct Debit	Create Direct Debit from a template.
Template Audit History	Displays a Direct Debit Template Audit History pop-up window that shows the actions performed on a user by an Administrator. Click on the action hyperlinks to view event history information. Generate a Template Audit Report to download in a CSV or PDF format.
Close	Close the Templates Details screen and return to the Templates screen.

About Periodic Direct Debits

The Periodic Direct Debits screen allows you to view, create and manage a list of your Periodic Direct Debits. The Periodic Direct Debits grid provides information including Periodic Direct Debit name and description, last and next run date and the frequency (monthly).

View and action Periodic Direct Debits

• Right-click on a row to display the Context Menu where you can manage (View, Edit, Approve, Reject or Delete) a periodic direct debit
• Click on a row to view the View Periodic Direct Debit screen
• View Periodic Direct Debit Statuses

Control Bar

CONTROL BAR ITEM	DESCRIPTION
View	Change the View to All, Pending Approval, Active or Requires Action.
New	Click New to create a periodic direct debit.
Approve	Approve a periodic direct debit in a Pending Approval status.
Reject	Reject a periodic direct debit in a Pending Approval status.
Actions	Use the Actions menu to perform an action on one or more selected periodic direct debits: View, Edit, Approve, Reject or Delete
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
Last Modified Date	The date the periodic direct debit was last modified.
Periodic Direct Debit Name	The periodic direct debit name.
Periodic Direct Debit Description	The periodic direct debit description.
Status	The periodic direct debit status.
Next Run Date	By default, the Value Date of the direct debit instance is equal to the Next Run Date. For Australian-based accounts, if the Next Run Date is a public holiday, then the Value Date will be the next working day. For New Zealand-based accounts, if the Next Run Date is a public holiday, the transaction will be processed on that day.
Last Run Date	The date the last direct debit instance was created.
Last Run Status	The status of the last time a direct debit instance was created; Success or Rejected.
Frequency	The frequency of the periodic direct debit. Please note that Monthly is currently the only frequency available.
Payer Account	If a batch only contains a single item, the Payer Account will be displayed. If a batch contains multiple items, ‘Batch of n items” will be displayed.
Payer	If a batch only contains a single item, the Payer will be displayed. If a batch contains multiple items, ‘Batch of n items” will be displayed.
Credit Ccy	The currency of the Credit Account.
Credit Amount	The amount to be credited to the Credit Account.
Credit Account	The account number to be credited with the direct debit funds.
Credit Account Name	The account name to be credited with the direct debit funds.
No. of Items	The number of direct debit instructions (payers) in the periodic direct debit.
Direct Debit ID	The system generated Direct Debit ID.
Division Name	The name of division under which the periodic direct debit was created.

View Periodic Direct Debit screen

 

About Periodic Direct Debit screen

To view periodic direct debit details from the Periodic Direct Debit screen, select a periodic direct debit from the list. Details of the periodic direct debit are displayed including any errors or alerts associated with the periodic direct debit.

 

View Periodic Debit Detail Control Bar

The control bar items displayed are determined by the status of the periodic direct debit and your user permissions.

CONTROL BAR ITEM	DESCRIPTION
Reports	Generate a Periodic Direct Debit Audit Report in a csv file format.
Edit	Edit a periodic direct debit that is in a Draft, Active, Expired or Approver Rejected status.
Save as Draft	When editing a periodic direct debit, Save as Draft and complete any updates at a later time.
Delete	Delete a periodic direct debit that is in a Draft, Active, Expired or Approver Rejected status.
Submit	Submit a periodic direct debit that is in a Draft status for approval.
Approve	Approve a periodic direct debit that is in a Pending Approval status.
Reject	Reject a periodic direct debit that is in a Pending Approval status.
Close	Close the View Periodic Direct Debit screen and return to the Periodic Direct Debits screen.

About File Import Summary (Receivables) screen

The File Import Summary screen provides an overview of all direct debit files that have been uploaded into ANZ Transactive Global. It displays details such as the file name, upload date and time, status of the import, and the number of transactions contained within each file.
From this screen, you can:

• Verify the import status (e.g., completed, processing, rejected).
• Review any error messages or validation issues associated with the file.
• Access detailed file information for troubleshooting or confirmation purposes.

This summary helps ensure that your uploaded files are processed correctly and allows you to quickly identify and resolve any issues before proceeding with further actions.

Click on a row to view the Direct Debit File Summary screen.

Control Bar

CONTROL BAR ITEM	DESCRIPTION
Upload Direct Debit File	Upload a Direct Debit File.
Group	Group data on the screen by predefined criteria.
Filter	Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.
Export	Export the records on screen into a CSV file.
Refresh	Refresh the records on screen.
Settings	Use Settings to save the View and Group selected.

Columns

The table below describes the columns available in this grid. To learn more about changing column settings and layouts, visit Customise Grids.

COLUMN	DESCRIPTION
File ID	The system generated File ID.
File Name	The name of the file.
No. of Transactions in File	The number of transactions in the file.
Valid Transactions	The number of valid transactions in the file.
Transactions Needing Repair	The number of transactions in the file that need repair after the file import. To view the transactions that need repair, click on the row and click View Current Direct Debits on the Control Bar. Click on the direct debit to view the direct debit details and the transactions needing repair will have a warning message.
Rejected Transactions	The number of transactions in the file that have been rejected.
Control Amount	The total of all amounts in the file, across all direct debits, without decimal points.
Division	The Division under which the file was uploaded to.
Uploaded on	The date and time the file was uploaded.
Uploaded by	The User ID of the person who uploaded the file.
Status	The status of the file import: Completed, Processing or Rejected.

Direct Debit File Summary

Select a file from the list to view the details of the uploaded direct debit file.

• After a direct debit file is in a Completed status and a direct debit has been successfully created, View Current Direct Debits will be visible on the Control Bar. Click this to view the details of the direct debit.
• Any transactions that could not be imported will be listed in the Rejected Transactions section

• To view Transactions Needing Repair, click View Current Direct Debits and then click on the direct debit to view the Direct Debits Details screen. The transactions that need repair will have a warning message:

  

  Click Payer Direct Debit Details to view the error in the Payer Direct Debit Details pop-up window: