*App Store is a service mark of Apple Inc.
^Google Play and Android are trademarks of Google Inc.
†Available in applicable jurisdictions. Use of the Bank Apps may incur data and/or other telecommunications usage charges from an internet and/or telecommunications service provider. The use of Bank Apps are subject to additional terms set out in the Channels Service Schedule.
ANZ Transactive Global Mobile app provides you with the ability to:
| FEATURES | AUSTRALIA |
NEW ZEALAND |
SINGAPORE & HONG KONG |
PHILIPPINES& VIETNAM |
INDIA |
APEA† |
| View news, announcements and service notifications | Y |
Y |
Y |
Y |
Y |
Y |
| View real-time account balances | Y |
Y |
Y |
Y |
Y |
Y |
| View current and prior day account transactions | Y |
Y |
Y |
Y |
Y |
Y |
| View transaction details, including funding and beneficiary details, amounts, value date and audit history | Y |
Y |
Y |
Y |
Y |
Y |
| View term deposits | Y |
Y |
Y |
Y |
Y |
N |
| View Commercial Cards billing entities, card and transaction details | Y |
Y |
N |
N |
N |
N |
| View loan facilities, including loan summary details, interest cycles and fees | Y |
N |
N |
N |
N |
N |
| Approve and reject payment transactions | Y |
Y |
Y |
Y |
N |
Y |
| Approve and reject direct debit transactions | Y |
Y |
Y |
N |
N |
N |
| Approve and reject trade transactions | Y |
Y |
Y |
Y |
Y |
Y |
| Obtain a dynamic exchange (FX) | Y |
Y |
Y |
N |
N |
N |
| View the status of Payments and Trade transactions for up to 30 days | Y |
Y |
Y |
Y |
Y |
Y |
| View Payment Tracking | Y |
Y |
N |
N |
N |
N |
| Use biometric technology to access the app via Touch/Face ID for iOS and Fingerprint recognition for Android | Y |
Y |
Y |
Y |
Y |
Y |
| Use the Contact Us menu to speak with an ANZ Representative, or retrieve our customer service contact numbers for enquiries | Y |
Y |
Y |
Y |
Y |
Y |
| View News & Analysis including competitive insights and economic commentary | Y |
Y |
Y |
Y |
Y |
Y |
†APEA: Cook Islands, Fiji, Indonesia#, Japan^, Kiribati, Laos, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tonga, Vanuatu.
^ Japan (Trade Finance only)
# Payment approvals currently not available in Indonesia
ANZ Transactive Global Mobile
| Apple Operating System | iOS version 18 or higher |
| Android Operating System | Android version 14.0 or higher |
| STEP | ACTION |
|---|---|
| 1 | Tap App Store on your mobile device |
| 2 | Tap Search located at the bottom of the screen |
|
3 |
Search and select ANZ Transactive Global
ANZ Transactive Global mobile app is
only
available from the App Store in
supported jurisdictions.
|
|
4 |
Tap Get to proceed with downloading and installing the app
Please note that downloading and using
the
mobile app, you may be subject to your
relevant
mobile data-usage plan stipulated by
your
mobile telecommunications provider. Any
potential
charges in this regard are solely your
responsibility.
|
| STEP | ACTION |
|---|---|
| 1 | Tap Google Play Store on your mobile device |
| 2 | Tap Search located at the top of the screen |
| 3 |
Search and select ANZ Transactive Global
ANZ Transactive Global mobile app
is
only available from the Google Play
Store
in
supported jurisdictions.
|
|
4 |
Tap Install to proceed with downloading and installing the app
Please note that in downloading and
using
the mobile app, you may be subject
to
your relevant mobile data-usage plan
stipulated by your mobile telecommunications
provider. Any potential charges in
this
regard are solely your responsibility.
|
Biometric Credentials uses your stored Touch/Face ID for iOS and Fingerprint recognition for Android, replacing the need to enter your User ID and Password to access the app.
Please note that two-factor authentication is still required for transaction signing (i.e. approvals).
To enable Biometric Credentials on your ANZ Transactive Global
mobile app, follow the steps below:
| STEP | ACTION |
| 1 | Log in to your ANZ Transactive Global mobile app and tap Settings from the menu |
| 2 | Tap Security |
| 3 | Enable Biometrics and tap OK from the pop-up window |
| 4 |
Enter your password.
RESULT: The next time
you
log into the app, you will log in using
your
biometrics instead of your User ID and
Password.
|
To disable Biometric Credentials on your ANZ Transactive
Global
mobile app, follow the steps below:
| STEP | ACTION |
| 1 | Log in to your ANZ Transactive Global mobile app and tap Settings from the menu |
| 2 | Tap Security |
| 3 | Disable Face ID and then tap OK from the pop-up window |
| 4 |
Enter your password.
RESULT: The next time
you
log into the app, you will log in using
your
User ID and Password instead of your
biometrics.
|
If you have both an ANZ Digital Key and Token registered, you have the option to alternate the security device used for log in.
Please note: this will only be applicable for the current log in. Your next log in will revert to the security device nominated in Settings. Users with only one registered security device will not be given the option to alternate security devices for log in.
If you have Token as your designated log in method, but would
like to temporarily use ANZ Digital Key, follow the steps
below:
| STEP | ACTION |
| 1 | Tap Verify with ANZ Digital Key from the log in screen |
| 2 |
RESULT: Your log in
screen
will refresh to ANZ Digital Key login
|
If you have ANZ Digital Key as your designated log in method,
but would like to temporarily use Token, follow the steps
below:
| STEP | ACTION |
| 1 | Tap Verify with security device from the log in screen |
| 2 |
RESULT: Your log in
screen
will refresh to Token log in
|