Mobile FAQs – ANZ

Do I need any special permissions to use the app?

No, if you have access to any of the features available in ANZ Transactive - Global in your web browser, then you will be able to download and use the mobile app.

Can I approve multiple payments, direct debits and/or trade transactions at once on the mobile app?

Yes, you can select multiple payments, direct debits and/or trade instruments from the Approvals list and then approve them together.

Will the app be compatible with my device?

The ANZ Transactive – Global mobile app is compatible with:

iPhone® mobile devices running iOS version 9 or later
Android mobile devices running version 6.0 (Lollipop) or later

How many accounts can I view on the app?

Currently the app supports up to 500 accounts. You can also set your favourite accounts to view the most important accounts to you upon opening the app.

I have too many accounts, can I only see my favourite accounts?

Yes, you are able to set and order your Favourite Accounts so that only your favourite accounts are shown when you log in. This is done using the "Reorder Accounts" button on the top right corner of the Accounts screen.

Can I have more than 1 person’s biometric credentials stored on my mobile device?

We strongly recommend that you ensure you save only your Face ID/Touch ID/Biometric credentials on any device you register for ANZ Transactive – Global Mobile as Face ID/Touch ID/Biometric credentials saved on your device can be used to access and transact on ANZ Transactive – Global Mobile.