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Australia - Pay Bill BPAY template

Geography: This article is applicable for ANZ Transactive Global customers banking in Australia.
Full details are available in Features by Geography.
Australian Payments are made through BPAY®.
About Pay Bill - BPAY templates

What is Pay Bill template

Pay Bill (BPAY) template allows you to setup frequently used payment instructions to make payments from your Australia domestic accounts registered to ANZ Transactive Global, to registered billers within Australia. Your biller provides you with a Biller Code and Customer Reference Number (CRN) to use in the payment. If you import a BPAY file, each payment instruction in the file is processed as a single batch.

Once successfully created, you can use the preconfigured template to create your payment instructions.

Payment template rules for Pay Bill payments

  • Disable Biller changes prevent users from editing any Biller details when a payment is created from a template.
  • Fields marked with an asterisk (*) within a template are considered mandatory. Additional information can be added at time of payment, including value date, additional information, etc.
  • Confidential indicator will be enabled for selection for users with Confidential Payments entitlements.
  • Template Approvals are required if your organisation needs Approval for templates when creating, editing or deleting a template. Once approved, the template can be used to create a payment.
  • New Biller added to a template may need to be approved before the template can be used to create a payment.

Who can create a Pay Bill template?

  • Eligible users with Payment Management role permissions and account access can create and manage a Pay Bill template based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
     
    • Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
    • Manage Payments - Approved Beneficiary / Templates
    • Manage Payments - Import Payments
  • Only users who are entitled to the Confidential Data Group will be able to view and action payments when the Confidential Data Group option is selected.
For more information, please refer to Role Permissions and User Permissions.
Payment template input screens
Domestic payment template screen
The following image is an example of a domestic payment screen with fields including the division, debit account, template name and description, and Biller details.
Pay a Bill screen.png
Biller Payment Details screen
The following image is an example of a Biller Payment Details screen with fields including the Biller code and reference number, payment currency, amount and reference.
Biller Payment Details screen (Pay a Bill).png
Biller Details screen
The following image is an example of the Add new Biller details screen with fields including the Biller code, name and reference. 
Add new Biller.png

Create Pay Bill template

To create a Pay Bill template, follow the steps below:

STEP ACTION
1 Click Payments > Templates menu.
2 Click New on the Control Bar.
3

If required, choose a Country or Region where the funding account is domiciled. Select either:

  • Australia, New Zealand or China
  • Other Countries or Regions (Hong Kong, India, the Philippines, Singapore or Vietnam)
4 Click Pay Bill Template.
5 If required, select the Division the payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
6 Select the Debit Account.
7 Enter a Template Name up to 16 characters. This will become the Template Name when you create a payment from the template.
8 Enter Template Description up to 40 characters.
9 Enter a Payment Reference up to 16 characters that will appear within the narrative on the funding account, beneficiary's statement and payment reports.
This is not the BPAY Customer Reference Number.
10 If required, select a Confidential Data Group.
11 If required, untick the Disable Biller changes for Payments created from this Template indicator to allow biller to be edited.
12
To reduce the risk of fraud, ANZ recommends you always confirm biller details when processing a payment.
Control Bar
CONTROL BAR ITEM DESCRIPTION
Add Add individual Biller details to the payment instruction.
Remove Tick the checkbox next to the Biller details, then click Remove.
Filter Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.


Click Add to add one or more Biller details using the following options:

Add New Biller from your Beneficiaries list
Search and select the Biller from the Biller Code field, then proceed to next steps. If required, click Add again to add additional Billers.
Add New Biller
Users must have entitlements to create new Billers to complete these steps.
STEP ACTION
1 Click Add New Biller from the Biller Code field.
New Billers will automatically be added to your Beneficiaries list.
2 Enter or search for Biller Code.
Biller name will prepopulate when the Biller Code is entered.
3 Enter Customer Reference Number (CRN).
4 Enter Beneficiary Name.
5 Click Procced.
6 If required, click Add again to add additional Billers.
Proceed to next steps.
13 If required, enter Customer Reference Number (CRN).
14 If required, enter the Biller payment amount.
This can be added or updated at time of payment.
15

If required, click Biller Payment Details icon to view or update additional Biller information:

Add or update Biller Payment Details
STEP ACTION
1 Add or edit Biller.
2 Add or edit Payment Amount.
3 Add or edit Payment Reference up to 16 characters.
4 Click Save.
16

Do you wish to continue the payment at a later stage?
 

  • Yes - Click Save as Draft, then click OK, then click Close to exit out to the payment and return to the Current Payments screen. Payment will be in a Draft status.
  • No - Continue steps below
17 Click Review & Submit.
18

Click Submit.
 

RESULT: Payment has been submitted and pending approval.

 

Errors and Alerts

Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations:

Error - Mandatory fields (Osko).png

Next Steps

When the payment template has been successfully submitted for approval and is in a Pending Approval status, the next steps can be:

When the payment template has been successfully approved and is in an Approved status, the next steps can be:

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