Why can't I see the Loans menu?
If the menu is not visible, this will be for one of two reasons:
- Your user profile has not been provisioned with access; or
- Your organisation has not been provisioned with access.
Your Administrator can confirm if your organisation has been provisioned by viewing the list of available roles in the Role Management screen. If the Loan Reporting Role is shown, then your Administrator can assign it to you. If the Loan Reporting Role is not shown, please contact your ANZ Representative for further assistance.
For more information, please also refer to New User FAQs.
Are syndicated loans available to view?
No. This functionality is currently only available to customers with bilateral facilities in Australia.
Can I view my loan facility in the ANZ Transactive – Global mobile app?
Yes, you can view your loan facility summary, loan details and fee cycles from the mobile app.