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Australia - Direct Debit

Geography: This article is applicable for ANZ Transactive Global customers banking in Australia. Full details are available in Features by Geography.
About Direct Debits (Australia)

What is a Direct Debit?

Australian Direct Debits are instructions that withdraw funds from AUD accounts domiciled in Australia and belonging to approved payers. The funds are then deposited into an Australia-domiciled AUD account registered in ANZ Transactive Global.
Direct Debits are submitted in batches, with each batch containing between 1 and 100,000 instructions, up to a maximum total value of $99,999,999,999.99. 

Direct Debit input screens

Direct Debit screen

The following image is an example of a Direct Debit screen with fields including the division, account, value date and cut-off time, direct debit name and reference, direct entry user ID, and payer details.

Direct Debit input screen.png

Payer Details screen

The following image is an example of a Payer Details screen to manually add a Payer with the Payer Name, Email Address and Payer Account Number. 

Payer Details.png

Direct Debit Information screen

The following image is an example of a Direct Debit Information screen to input additional payer and direct debit details. 

Direct Debit Information screen (AU).png

Create a Direct Debit

There are multiple ways you can create a direct debit from the Receivables menu. Choose from the following options:

  1. Click Create Direct Debit > Upload Direct Debit File to upload an ABA or CSV file
  2. Click Create Direct Debit > Use Direct Debit Template
  3. Click Create Direct Debit > Use a Past Direct Debit
  4. Click Create Direct Debit > Create Direct Debit (see step-by-step instructions below)
  5. Click Current Direct Debits > New > select one of the above options
STEP ACTION
1 Click Receivables> Create Direct Debit menu, or
Click Receivables> Current Direct Debits menu > New

2

 Click Create Direct Debit.

3

 If required, select the Division for the Direct Debit.
If you are entitled to more than one division, you can set a default division for future direct debits.

4

 Select the Account the funds are to be credited to.

5

 Value Date will default with the current business date, and cut-off time.
If required, click Later to choose a future value date up to 120 calendar days.

6

 If required, select the Hour and Minute for the direct debit to be processed (increments of 10 minutes).

7

 Enter a Direct Debit Name up to 16 characters. This will appear on direct debit reports.

8

 Enter a Direct Debit Reference up to 18 characters. This will appear as part of the narrative on the credit account and payer's statement and on direct debit reports.

9

 Enter a Statement Narrative up to 40 characters. This will appear as part of the narrative on the credit account statement.

10

 Select the Direct Entry User ID.

11
To reduce the risk of fraud, ANZ recommends you always confirm payer details when processing a direct debit.
Control Bar
CONTROL BAR ITEM DESCRIPTION
Add Add individual Payer details to the direct debit instruction.
Remove Tick the checkbox next to the Payer details, then click Remove.
Batch Defaults Update Batch Defaults for including the trace account, transaction code and remitter name for every subsequent payer added.
Filter Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.

Click Add to add one or more payer details using the following options:

Add Payer from your Payer list
Search and select the Payer from the Payer Name field, then proceed to next steps. If required, click Add again to add additional payers.
Add New Payer
Users must have entitlements to create new payers to complete these steps.
STEP ACTION
1 Click Add New Payer from the Payer Name field.
2 Enter the Payer Name.
3 Enter the 6-digit BSB associated to the Payer Account Number without spaces or hyphens.
4 If required, enter the Payer's Email address.

5

 Enter the Payer Account Number without spaces or hyphens.
6 If required, tick 'Add this payer to Address book'.
7 Click Procced.
8 If required, click Add again to add additional payers.
Proceed to next steps.

12

 Enter the Direct Debit Amount.

13

If required, click Payer Direct Debit Details icon to view or update additional payer information:

Add or update Payer Direct Debit Details
STEP ACTION
1 Add or edit Payer Name.
2 Add or edit Direct Debit Amount.
3 Add or edit Direct Debit Reference.
4 Add or edit Remitter Name
The credit account short name is displayed by default but can be changed, up to 16 characters and will appear as part of the narrative on the payer's statement.
5 By default, the Trace Account in the Batch Defaults is selected but can be changed for this payer if necessary.
6 If required, select the Transaction Code.
7 Click Save

14

Do you wish to continue the direct debit at a later stage?
 

  • Yes - Click Save as Draft, then click OK, then click Close to exit out to the direct debit and return to the Current Direct Debits screen. Direct Debit will be in a Draft status.
  • No - Continue steps below.

15

 Click Review & Submit.

16

Click Submit.
 

RESULT: Direct Debit has been submitted and pending approval.
Errors and Alerts

Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the direct debit, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the direct debit.

Mandatory field validations:

Errors and Alerts - mandatory fields.png

Next Steps

When the direct debit has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Save Direct Debit as Template - View in Templates menu. Use Direct Debit Template.
  • View this Direct Debit in a Pending Approval status.
  • Click OK to close the direct debit and return to the Current Direct Debits screen

When the direct debit has been successfully submitted for approval(s), the next steps can be:

You may find these helpful

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