Geography: This article is applicable for ANZ Transactive - Global customers banking in Hong Kong, India, Indonesia, Philippines, Singapore, Taiwan and Vietnam. Full details are available in Features by Geography.
This information is relevant to ANZ Transactive Cash Asia users as part of the upgrade to ANZ Transactive - Global. The delivery of features will be provided in a phased approach, and this article may be updated from time to time to reflect the most up-to-date and relevant information.
ANZ Transactive Cash Asia will no longer be available from May 2025.
ANZ Transactive Cash Asia will no longer be available from May 2025.
You can now access ANZ Transactive - Global for all your ANZ Institutional banking products and services, including Balance and Transaction reporting (BTR), and payments via the Applications menu.
To help you navigate through ANZ Transactive - Global, please refer to the following key features:
Application Banner
The Application Banner contains features that are accessible from all screens within the application.
| FEATURE | DESCRIPTION |
|---|---|
| Toggle Navigation | Hide or show the left-hand side Menu. |
| Notification Centre | Access the most recent reports that are ready for download and important messages from ANZ, including:
|
| User Settings | Manage your preferences, set your language, change your landing page or view the last three times you logged into the system. |
| Help | Access ANZ Digital Services Help for instructional and knowledge-based self-help guides, videos and important information. |
| Contact | Access ANZ's regional contact information by phone or email. |
| Log Off | Log out of the application and any underlying applications securely. We recommend to Log Off from the application before closing the browser window. |
User Settings
The User Settings menu allows you to manage your application preferences, set your notification requirements, specify your language, define your homepage and view the last three times you logged into the system.
Settings and Preferences
| FIELD | DESCRIPTION |
|---|---|
| Customer ID | The Customer ID you use if you need to contact the Customer Service Centre. |
| Date Format | You can set the date using the following formats:
|
| Time Format | You can view the time in two formats:
|
| Time Zone | Select a preferred time zone from the drop-down list. |
| Decimal Separator | The decimal separator for balance and transaction amounts can be displayed as follows:
|
| Thousand Separator | The thousand separator for balance and transaction amounts can be displayed as follows:
The Decimal Separator must be different to the Thousand Separator. e.g. If a period is selected for the Decimal Separator, the default for the Thousand Separator will be a comma.
|
| Retrieval Code | This will act as a password to access encrypted scheduled reports that are sent to your registered email address. To show the code, click Show.
If this option is not available, you will need to register your email address with ANZ by contacting the Customer Service Centre.
|
| Encoding | Only applicable for some report formats. The Encoding options available are based on your language selection. For English, UTF-8 is available as the default pre-selection. Choose from:
|
| Reference Currency | You can set a reference currency from the drop-down list to convert the balances to be displayed on reports. |
| Default Division | If you are entitled to more than one Division, you can setup a default Division that will be displayed in the drop-down list whenever you need to select a Division. |
| Email Address | The email address you have registered with ANZ is displayed. |
Notifications and Alerts (coming soon)
Stay up to date with notifications on activities most relevant to you, by selecting to receive notifications by Email (Alerts are currently not available). A sample email notification can be found here.
The email address used is taken from your user profile information. To update your email address and other contact details, please contact our Customer Service Centre or refer to New User FAQs.
Payments and Receivables (coming soon)
| ALERT | DESCRIPTION |
|---|---|
| Adhoc Beneficiary Used | You will receive an email notification each time an adhoc beneficiary is used in a payment. Note: To reduce the risk of fraud, ANZ recommends enabling this setting. |
| Transaction Processed | You will receive an email notification each time a transaction is processed. |
| Transaction Pending Authorisation | You will receive an email notification each time a transaction is pending approval. |
| Beneficiary Updates | You will receive an email notification each time a beneficiary in the Beneficiaries list has been updated and approved. |
| Payment Released to Bank for Processing | You will receive an email notification each time a payment has been submitted for processing. |
Set Language
Set the language that is displayed on screen. Choose from English, Traditional Chinese, Japanese, Vietnamese, Thai or Simplified Chinese.
Set Landing Page
Set a landing page which will display every time you log in. Go to the page you would like as your landing page and click Set Landing Page.
Menus
ANZ Transactive - Global is our digital solution allowing you to manage your business banking needs using a single-entry point for Cash Management, Trade Finance, other banking services depending on features available in your jurisdiction.
For more information, please refer to Features by Geography.
Within our digital channel, you can navigate to the easy-to-use menus to access payments, reporting, account information, and more. To hide or show the menu, click the Toggle Navigation icon from the top-left of screen.
The menu options available are based on your organisation set-up and your user entitlements. For a full list of menu options, please refer to Menus.
The menus available provide the following services:
| MENU | DESCRIPTION |
| Home | Create customisable workspaces for immediate visibility of key information and tasks, including favorite accounts, reports, transactions pending approvals, current balances and net positions. |
| News & Analysis | The latest market-leading news, analysis and thought leadership from our experts across more than 30 global markets. |
| Accounts | View operating account balance and transaction information. Download statements for eligible accounts and Balance and Transaction Reporting (BTR). |
| Payments | Create, view, and approve a range of payment activities. View beneficiaries lists and file import summaries. Create, view and utilise pre-defined templates and import files for faster transaction processing. Track payments via SWIFT GPI.
Payment Tracking menu available for Australia & New Zealand geographies only. |
| Receivables | Create, view and approve direct debit and periodic direct debit requests. Manage payer lists. Create, view and utilise pre-defined templates and view file import summaries. |
| Report Centre | Create, schedule, email, share and download a comprehensive range of reports Payments and Receivables.
For Accounts and Trade Finance, please refer to the respective menus. |
| Applications | Access a range of applications for initiating and managing transactions:
The application will open in a new browser tab.
We recommend securely closing the ANZ Transactive - Global application and browser tab when not in use, as the Transactive - Global application will time out both applications concurrently within 15 minutes of inactivity. |
Customise Grids
All grids in the system can be customised to suit your preferences.
- To sort columns, click the column heading to reorder in ascending or descending order.
- To customise the column order, click the column then drag and drop to your preferred order
- To hide columns, right-click the column heading and untick the checkboxes next to the column name
- To reset columns, right-click any column heading, scroll down and click Reset Grid Columns
Click Settings, then Save Settings to save the customised grid.