Geography: This article is applicable for ANZ Transactive - Global customers banking in Hong Kong, India, Indonesia, Philippines, Singapore, Taiwan and Vietnam.
- This information is relevant to ANZ Transactive Cash Asia users as part of the upgrade to ANZ Transactive – Global. ANZ Transactive Cash Asia will not be available post May 2025.
- Details are currently based on requirements for customers in Hong Kong and Singapore. Details for other jurisdictions will be available in the coming months.
This article details the features you currently use in the Admin menu in ANZ Transactive Cash Asia and the changes you need to know about when you upgrade to ANZ Transactive – Global.
The delivery of features will be provided in a phased approach, and the content will be updated from time to time to reflect the most up-to-date and relevant information.
Customer File Center
More information to follow.
Client Alias Management
Singapore only: Beneficiary Alias type UEN will be the only PayNow type available in ANZ Transactive – Global.
You will have the ability to create and manage Client Alias' in ANZ Transactive – Global. Until you have access, please use the ANZ Transactive – Global Maintenance Form to add or modify Client Alias'.Public Key Management
Customers using PGP encryption in ANZ Transactive Cash Asia will use the ANZ Fileactive web portal accessed via the Applications menu in ANZ Transactive – Global, to upload files and then approve in ANZ Transactive – Global. More information to follow.
Administration in ANZ Transactive – Global
After you have upgraded to payments in ANZ Transactive – Global, you will have the opportunity to use the Administration function to manage various product configurations, user access management, and system settings.
FAQs
General
What type of Administrators are available in ANZ Transactive – Global?
There are two types of Administrators:
- Reporting Administrators can view information in all menus (apart from Create User) and can run and schedule reports.
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Company Administrators have a range of responsibilities that help manage various product configurations, user access management, and system settings. Company Administrators can perform various tasks including:
- User Access Management: Create Company Managed password only users*. Manage user access including password resets*, edit user profiles, and enable, disable and delete user access.
- User Permissions: Manage User Permissions by defining the system roles and permissions to accounts, reports and other features.
- Custom Roles: Create and manage custom roles specific to your organisation's requirements.
- Account Groups: Create Account Groups and assign the group to users with permissions to the selected accounts.
- Product Configurations: Manage product settings and payment Authorisation Matrixes for each Division that you are entitled to.
- Authorisation Panels: Create and manage Authorisation Panels for payments and direct debit requests.
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Confidential Data Groups:
Available for Australia and New Zealand payments only.Create Confidential Data Groups. Confidential Data Groups enable you to have more complex ways of restricting access to templates and payments than Domestic Salary Payments. Users can be entitled to one or more Confidential Data Group(s) and can then tag a template or payment to a Confidential Data Group. Only users with access to a particular Confidential Data Group will be able to view and action templates and payments tagged with the group.
*Only available for Australia and New Zealand company users and for organisations that have consolidated with an Australia and/or New Zealand site.
Who will be given access to the Administration menu during the upgrade and what can they do in Administration?
Users who access one of the following Admin reports in ANZ Transactive Cash Asia will be given an Administration Reporting role in ANZ Transactive – Global:
- Client Profile Summary Report
- Corporation Profile Summary Report
These users will be able to view information in all menus and run reports available in Administration.
- See Administration Report Types for report details.
- See Create and schedule Administration Reports for instructions on how to run the reports.
User reports for Indonesia and Taiwan customers will only show information relating to logging in and out of the system and balance and transaction reporting.
How do we apply for full access to the Administration menu?
A new ANZ Transactive Global Application - Self Service Form will be available soon and will allow you to add Administration to your site, along with electing your Company Administrators and Reporting Administrators.
What functionality is available in the Administration menu?
Reporting Administrators can view information in all menus (apart from Create User) and can run and schedule reports.
Company Administrators have a range of responsibilities that help manage various product configurations, user access management, and system settings and can undertake the following:
| MENU | DESCRIPTION |
| User Management | The User Management screen displays a list of ANZ Transactive – Global users in your organisation. Company Administrators can:
|
| Create User |
The Create User menu will only be visible for organisations that have consolidated with an Australia and/or New Zealand site.
The Create User screen allows Company Administrators to create password only users (available for Australia and New Zealand company users only). |
| Role Management | The Role Management screen lists system and custom roles, showing the permissions for each role. Company Administrators can create and edit custom roles. |
| Account Management | The Account Management screen provides a list of eligible account numbers assigned to your organisation. Company Administrators can:
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| Account Group Management | The Account Group Management screen lists all Account Groups created and managed by your organisation. Company Administrators can logically group a set of accounts together, e.g., by currency, workstream or usage. You can then assign the account group to one or more users. When an account group is modified to add or remove accounts, this is reflected in all users that have permissions to the account group. |
| Other Settings |
The Other Settings menu is not available for Indonesia and Taiwan customers.
The Other Settings screen allows a Company Administrator to do the following:
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| Reports | The Reports screen allows a Company Administrator to create, schedule, manage, and email User reports.
User reports for Indonesia and Taiwan customers will only show information relating to logging in and out of the system and balance and transaction reporting.
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What approval models are available in ANZ Transactive – Global?
Each payment and direct debit product will have one of the following Authorisation Models:
- 1 to Authorise
- 2 to Authorise
- Panel which allows your organisation to setup threshold amounts and up to six approver sequences. Read the Authorisation Panels article for more information.
If a Payment Purpose is selected for Domestic Payments, you can have a separate Authorisation Model for Payroll versus Standard payments:
Click here for instructions on how to update your Authorisation Matrix.
Can Administrators update the authorisation matrix?
Yes, Company Administrators can update the authorisation matrix. See Edit Division Product Settings and Authorisation Matrix in the Manage Divisions article.
Not available for Indonesia and Taiwan customers. Updates to payment entitlements are managed via a maintenance form.
How can we restrict beneficiaries and templates?
The Division Details screen provides Product Settings enablement for beneficiaries and templates approvals or disabling changes to beneficiaries within a template for file import.
| PRODUCT SETTING | DESCRIPTION |
|---|---|
| Approval Required for Payee List Items (Payments) | If selected, all new, modified or deleted payees in the Beneficiaries screen will need one approval before the change is implemented.
To reduce the risk of fraud, ANZ recommends enabling this setting. |
| Approval Required For Payer List Items (Direct Debits) | If selected, all new, modified or deleted payers in the Payer List will need one approval before the change is implemented.
To reduce the risk of fraud, ANZ recommends enabling this setting. |
| Approval Required For Template | If selected, all new, modified or deleted Templates will need one approval before the change is implemented.
To reduce the risk of fraud, ANZ recommends enabling this setting. |
| Disable Beneficiary Bank changes for Payments created from File Imports | If selected, all payments created from file imports will be restricted. Specifically, new beneficiaries cannot be added to a payment and beneficiary details cannot be changed. Note that you can still change the Amount and Lodgement Reference for the beneficiary. |
| Disable Beneficiary Bank changes for Payments created from Templates | If selected, all templates created will be restricted. Specifically, new beneficiaries cannot be added to a payment and beneficiary details cannot be changed. Note that you can still change the Amount and Lodgement Reference for the beneficiary. |
User Permissions
Can Administrators delete ANZ Managed users?
Yes, Company Administrators can delete ANZ Managed users in ANZ Transactive – Global where a number of conditions are met. See Delete User in the Manage User article for more information.
Can Administrators enable/disable ANZ Managed users?
Yes, Company Administrators can enable/disable ANZ Managed users in ANZ Transactive – Global. See Manage User for more information.
Can Administrators edit a users mobile number or email address?
Company Administrators can only do this for Company Managed password users. As users in Asia need to be ANZ Managed and logged in with a security device, Company Administrators will not be able to edit these fields.
Can Administrators assign an Approve role to users?
Yes, Company Administrators can assign the 'Approve' role to users, who must then complete Know Your Customer (KYC) procedures with ANZ.
Not available for Indonesia and Taiwan users. Updates to payment entitlements are managed via a maintenance form.
What is the difference between Payroll and Mask Confidential?
Not available for Indonesia and Taiwan users. Updates to payment entitlements are managed via a maintenance form.
Payroll and Mask Confidential are methods of restricting user access to payments and templates and are entitled to users in a Cash Management role:
Payroll
International Salary Payments will only be available to Vietnam users.
Payroll should be entitled to payment users who can create and approve Domestic/International Salary Payments. Users with the Payroll entitlement can flag templates and payments as Salary and only users with this entitlement can access these templates and payments. A user with this entitlement will see the following features:
- A Domestic Salary Payment and/or International Salary Payment tile on the Create Payment screen:
- A Domestic Salary Payment Template and/or International Salary Payment tile on the Create Template screen:
- An Import as Salary Payment checkbox on the Upload Payment File screen that needs to be selected when importing a payment file:
Mask Confidential
Mask Confidential should be entitled to payment approvers who should not have visibility into the confidential data of the payroll payment they are approving. In addition to being setup with Payroll as detailed in the section above, confidential data is masked and replaced with ‘XXXX’ in the Current Payment and Payment Detail screens and on payment reports.
Can Administrators enable Payroll and Mask Confidential entitlements to users?
Yes, Company Administrators can enable Payroll and Mask Confidential to a users entitled Cash Management role for a specific Division.
Not available for Indonesia and Taiwan users. Updates to payment entitlements are managed via a maintenance form.
Can Administrators change a users approval discretion limits?
Yes, Company Administrators can update a users approval discretion limits. See Cash Management Roles & Permission Settings > Payments Permission Settings in the Manage User article for more information.
Not available for Indonesia and Taiwan users. Updates to payment entitlements are managed via a maintenance form.
Can Administrators entitle Asia accounts to security device (2FA) users?
Yes, Company Administrators can entitle Asia accounts to security device (two-factor authentication 2FA) users for balance and transaction reporting and payment initiation*.
* Excluding accounts domiciled in Indonesia and Taiwan.
Can Administrators entitle Asia accounts to password only (1FA) users?
Yes, Company Administrators can entitle Asia accounts to password only (one-factor authentication (1FA) users for balance and transaction reporting and payment initiation*, however, please note the following:
- Users will not be able to see accounts domiciled in Singapore if users are not logged on with two-factor authentication (2FA).
- Users with access to accounts domiciled in India, Hong Kong, Philippines, Singapore and Vietnam will need to be logged on with two-factor authentication (2FA) from the end of April 2025.
*Excluding accounts domiciled in Indonesia and Taiwan.
As a Reporting Administrator, I am unable to see all users in the User Management Screen. What could be causing this issue?
As a Reporting Administrator, you can only view users who have access to the Division(s) that you are entitled to.