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Australia - Pay a Bill BPAY payment

Geography: This article is applicable for ANZ Transactive Global customers banking in Australia.
Full details are available in Features by Geography.
Australian Payments are made through BPAY®.
Payments released before 6:00pm Melbourne Time on a banking Business Day will be processed to your account on the same day. The date the biller's account will be credited will depend on the policy and systems of the biller's bank.
About Pay a Bill payments

What is a Pay a Bill payment

Pay a Bill (BPAY) is a national Australian billing service that allows you to make payments from your Australia domestic accounts registered to ANZ Transactive Global, to registered billers within Australia. Your biller provides you with a Biller Code and Customer Reference Number to use in the payment. If you import a BPAY file, each payment instruction in the file is processed as a single batch.

Payment method rules for Pay a Bill payments

  • Value date will default with the current or next business date if the payment is created on a non-business date or after payment cut-off
  • Non-business day - ANZ Transactive Global will not allow you to create a payment where the Value Date is a non-business day (e.g., weekend, public holiday, bank holiday) or a currency holiday
  • Future value date can be selected up to 365 days
  • Cut-off time for Pay a Bill payments is 18:00 AEST/ADST
  • Payment currency and debit currency is AUD only
  • Maximum payment value is $99,999,999,999.99
  • Maximum number of payment instructions is 9,999 in a batch

Who can create a Pay a Bill payment?

  • Eligible users with Payment Management role permissions and account access can create and manage a Pay a Bill payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
    • Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
    • Manage Payments - Approved Beneficiary / Templates
    • Manage Payments - Import Payments
  • Only users who are entitled to the Confidential Data Group will be able to view and action payments when the Confidential Data Group option is selected.
For more information, please refer to Role Permissions and User Permissions.
Payment input screens
Domestic Payment screen

The following image is an example of a domestic payment screen with fields including the division, debit account, value date and cut-off time, payment name and reference, and biller details.
 

  • Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies
  • The time zone and format (near the value date) are displayed as per your User profile and preferences
  • The ANZ Transactive Global mobile app will display the cut-off time in the payment time zone.

Create Pay a Bill Payment v.01.png

Biller Payment Details screen
The following image is an example of a Biller Payment Details screen with fields including the Biller name, reference, and payment details.
Biller Payment Details - BPay v.01.png
Biller Details screen
The following image is an example of the Biller Details screen with fields including the Biller code, name and reference. 
Add New Biller screen - BPay v.01.png

Create a Pay a Bill payment

There are multiple ways you can create a Pay a Bill payment from the Payments menu. Choose from the following options:

  1. Click Create Payment > Pay a Bill (see step-by-step instructions below)
  2. Click Create Payment > Use Payment Template
  3. Click Create Payment > Use Payment File - BPAY
  4. Click Create Payment > Use a Past Payment
  5. Click Current Payments > New > Pay a Bill (see step-by-step instructions below)
STEP ACTION
1 Click Payments, or
Click Payments > Current Payments menu > New
2

If required, choose a Country or Region where the funding account is domiciled. Select either:

  • Australia, New Zealand or China
  • Other Countries or Regions (Hong Kong, India, the Philippines, Singapore or Vietnam)
3 Click Pay a Bill
4 If required, select the Division the payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
5 Select the Debit Account
6 Value Date will default with the current business date.
If required, choose a future value date up to 365 days.
7 Enter a Payment Name up to 16 characters that will appear on payment reports
8 Enter a Payment Reference up to 16 characters that will appear within the narrative on the funding account and payment reports. Your BPAY Customer Reference Number and Biller Name will appear on your statements.
9 If required, select a Confidential Data Group
10
To reduce the risk of fraud, ANZ recommends you always confirm biller details when processing a payment.
Control Bar
CONTROL BAR ITEM DESCRIPTION
Add Add individual Biller details to the payment instruction.
Remove Tick the checkbox next to the Biller details, then click Remove.
Filter Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.


Click Add to add one or more biller details using the following options:

Add Biller from your Beneficiaries list
Search and select the Biller from the Biller Code field, then proceed to next steps. If required, click Add again to add additional billers.
Add New Biller
Users must have entitlements to create new billers to complete these steps.
STEP ACTION
1 Click Add New Biller from the Biller Code field.
New Billers will automatically be added to your Beneficiaries list.
2 Enter Biller Code or search and select Biller Name
3 Enter your Customer Reference Number (CRN)
4 If required, tick 'Add this Beneficiary to Address Book', then enter Beneficiary Name
5 Click Procced
6 If required, click Add again to add additional beneficiaries.
Proceed to next steps.
11 Enter the payment amount
12

If required, click Biller Payment Details icon to view or update additional biller information:

Add or update Biller Payment Details
STEP ACTION
1 Add or edit Biller Code
2 Add or edit Payment Amount
3 Add or edit Payment Reference
4 Click Save
13

Do you wish to continue the payment at a later stage?
 

  • Yes - Click Save as Draft, then click OK, then click Close to exit out to the payment and return to the Current Payments screen. Payment will be in a Draft status.
  • No - Continue steps below
14 Click Review & Submit
15

Click Submit
 

RESULT: Payment has been submitted and pending approval.

 

Errors and Alerts

Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations:

Mandatory Field Error Messages - BPAY.png

Beneficiary alert notifications:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing.
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing.
Biller Alert Notification - BPAY.png

Errors and Alerts within the Beneficiary Payment Details screen:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing
Errors and Alerts - BPAY.png

Next Steps

When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Request Payment Summary Report - Download in CSV, PDF and XLSX
  • Save Payment as Template - View in Templates menu. Use Payment Template.
  • View this Payment in a Pending Approval status
  • Click OK to close the payment and return to the Current Payments screen

When the payment has been successfully submitted for approval(s), the next steps can be:

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BPAY® Registered to BPAY Pty Ltd ABN 69 079 137 518.