Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
BPAY® Registered to BPAY Pty Ltd. ABN 69 079 137 518.
Australian Payments are made through BPAY®.
Australian Payments are made through BPAY®.
About Pay Bill - BPAY Templates
What is Pay Bill template
Pay Bill (BPAY®) template allows you to setup frequently used payment instructions to make payments from your Australia domestic accounts registered to ANZ Transactive - Global, to registered billers within Australia. Your biller provides you with a Biller Code and Customer Reference Number (CRN) to use in the payment. If you import a BPAY file, each payment instruction in the file is processed as a single batch.Once successfully created, you can use the preconfigured template to create your payment instructions.
Payment template rules for Pay Bill payments
- Disable Biller changes prevent users from editing any Biller details when a payment is created from a template.
- Fields marked with an asterisk (*) within a template are considered mandatory. Additional information can be added at time of payment, including value date, additional information, supporting document, etc.
- Confidential indicator will be enabled for selection for users with Confidential Payments entitlements.
- Template Approvals are required if your organisation needs Approval for templates when creating, editing or deleting a template. Once approved, the template can be used to create a payment.
- New Biller added to a template may need to be approved before the template can be used to create a payment.
Who can create a Pay Bill template?
- Eligible users with Payment Management role permissions and account access can create and manage a Pay Bill template based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
- Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
- Manage Payments - Approved Beneficiary / Templates
- Manage Payments - Import Payments
- Only users who are entitled to the Confidential Data Group will be able to view and action payments when the Confidential Data Group option is selected.
For more information, please refer to Role Permissions and User Permissions.
Payment template input screens
Domestic payment template screen
The following image is an example of a domestic payment screen with fields including the division, debit account, template name and description, and Biller details.
Biller Payment Details screen
The following image is an example of a Biller Payment Details screen with fields including the Biller code and reference number, payment currency, amount and reference.
Biller Details screen
The following image is an example of the Add new Biller details screen with fields including the Biller code, name and reference.
Create Pay Bill template
To create a Pay Bill template, follow the steps below:
STEP | ACTION | ||||||||||||||||||||||
1 | Click Payments > Templates menu. | ||||||||||||||||||||||
2 | Click New on the Control Bar. | ||||||||||||||||||||||
3 | Click Pay Bill Template. | ||||||||||||||||||||||
4 | If required, select the Division the payment will be made from. If you are entitled to more than one division, you can set a default division for future payments. |
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5 | Select the Debit Account. | ||||||||||||||||||||||
6 | Enter a Template Name up to 16 characters. This will become the Template Name when you create a payment from the template. | ||||||||||||||||||||||
7 | Enter Template Description up to 40 characters. | ||||||||||||||||||||||
8 | Enter a Payment Reference up to 16 characters that will appear within the narrative on the funding account, beneficiary's statement and payment reports. This is not the BPAY Customer Reference Number. |
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9 | If required, select a Confidential Data Group. | ||||||||||||||||||||||
10 | If required, untick the Disable Biller changes for Payments created from this Template indicator to allow biller to be edited. | ||||||||||||||||||||||
11 |
To reduce the risk of fraud, ANZ recommends you always confirm biller details when processing a payment.
Control Bar
Click Add to add one or more Biller details using the following options: Add New Biller from your Beneficiaries list
Search and select the Biller from the Biller Code field, then proceed to next steps. If required, click Add again to add additional Billers.
Add New Biller
Users must have entitlements to create new Billers to complete these steps.
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12 | If required, enter Customer Reference Number (CRN). | ||||||||||||||||||||||
13 | If required, enter the Biller payment amount. This can be added or updated at time of payment. |
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14 | If required, click Biller Payment Details icon to view or update additional Biller information:
Add or update Biller Payment Details
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15 | Do you wish to continue the payment at a later stage?
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16 | Click Review & Submit. | ||||||||||||||||||||||
17 | Click Submit.
RESULT: Payment has been submitted and pending approval.
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Errors and Alerts
Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.
Mandatory field validations:
Next Steps
When the payment template has been successfully submitted for approval and is in a Pending Approval status, the next steps can be:
- Approve Payment Template or,
- Reject Payment Template back to the initiator for editing or deleting.
When the payment template has been successfully approved and is in an Approved status, the next steps can be:
- Create payment from template
- Manage payment templates to copy, delete, edit, recall or view.