Skip to main content
Contact

Change Password

For Company Managed users, if you have forgotten your password, please contact your Company Administrator to update your contact details or to Generate a Password.

For ANZ Managed and Company Managed users, follow the steps below to change your password.

STEP ACTION
1 Click Change Password on the Log On Method screen.
Change Password - NEW Log On screen Nov 23.png
2 Enter your Current or Temporary Password, New Password and Confirm New Password.
Change Password - NEW Reset Password screen.png
Passwords must:
  • Contain at least eight (8) characters
  • Contain at least one (1) uppercase letter
  • Contain at least one (1) lowercase letter
  • Contain at least two (2) numbers
  • Not contain spaces or the following special character / combinations ; -- /* * / < >
  • Not contain your User ID
  • Not be the same as any of your previous 13 passwords
3 Click Save Password.
RESULT: Your password has been changed and you are returned to the Log On Method screen again after 10 seconds or click Return to Log On Page. You will receive an email and SMS to your registered email address and mobile number confirming your password has been changed.