Locate the user and use one of the following methods to generate a password for the user:
Method 1: Right-click on the user and click Generate Password on the Context Menu
Method 2: Select the user and click Actions > Generate Password on the Control Bar
Method 3: Click on the user in the list to display the User Details screen and then click Generate Password on the Control Bar
Click Yes in the confirmation pop-up window
RESULT: The result depends on the Administration Model being used:
For organisations that require one Administrator to approve administration changes, a confirmation message is displayed with the password that has been generated for the user. Provide the temporary password to the user. The user's workflow status is set to Approved.
For organisations that require two or more administrators to approve administration changes, the request will require additional approval. The user’s workflow status is set to Pending Approval - Password Reset. Another Administrator must approve or reject the request.