Why am I unable to create a Service Request?
Your user entitlements manage Service Requests for Commercial Cards. For more information, please refer to Commercial Cards Roles & Settings.
Please note that some Service Requests are not available for some Commercial Card products. Please refer to the table below:
| PRODUCT | Card Limit Change | Replace Card | Cancel Card | New Cardholder Request (single and bulk) | Statement Preferences |
|---|---|---|---|---|---|
| ANZ Corporate Card |  |
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| ANZ Travel Account (AU only) |  |
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| ANZ Visa Purchasing Card | |
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| ANZ Virtual Card (AU only) | |
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How long are Commercial Cards Service Requests stored in the system?
Service Requests are stored for two years.
Which Commerical Cards are available in ANZ Transactive - Global?
The following Commerical Cards are available:
- ANZ Corporate Card
- ANZ Travel Account
- ANZ Visa Purchasing Card
- ANZ Virtual Card