It could be that your Commercial Cards role does not entitle you to create Service Requests. Please refer to Commercial Cards Roles & Settings for more information.
It could also be that some requests are not available for certain card products. Please refer to the table below:
|PRODUCT||Card Limit Change||Replace Card||Cancel Card||New Cardholder Request (single and bulk)||Statement Preferences|
|ANZ Corporate Card|
|ANZ Travel Account (AU only)|
|ANZ Visa Purchasing Card|
|ANZ Virtual Card (AU only)|