Geography: This article is applicable for ANZ Transactive – Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
Full details are available in Features by Geography.
Why can't I see the Foreign Exchange (FX) menu?
If the menu is not visible, this will be for one of two reasons:
- Your user profile has not been provisioned with access; or
- Your organisation has not been provisioned with access.
Your Administrator can confirm if your organisation has been provisioned by viewing the list of available roles in the Role Management screen. If there are FX Services roles, then your Administrator can assign the Company Managed "View FX Contracts" role to you. If there are no FX Services roles or you need one of the ANZ Managed FX roles, please contact your ANZ Representative for further assistance.
For more information, please also refer to New User FAQs.
What FX contracts are visible?
All FX contracts with a settlement date greater than or equal to today are visible in the Current Contracts or Manage Contracts Screens. FX contracts in an Open status with a settlement date of Today or that are in a Matured, Exhausted or Cancelled status, are visible in the Past Contracts Screen.
How can I view past FX contracts?
Past FX contracts can be viewed in the Past Contracts Screen and are limited to a three-month window within the last 13 months from today’s date. For FX contracts older than 13 months, please contact your Markets Dealer.
How can I create FX contracts?
You can create FX contracts in the Create Contracts and Manage Contracts Screens.
How do I pre-deliver or extend FX contracts?
You can pre-deliver or extend the full or partial amount of the original FX contract in the Manage Contracts Screen. When pre-delivering or extending an FX contract, you will be quoted a new rate to match the new settlement date. The FX contract will be available to view in the Current Contracts or Manage Contracts Screens and will contain the original FX contract’s Contract Number with an alphabet denoted at the end.
How do I confirm an FX contract?
FX contracts are confirmed either through ANZ eMatching or by receiving a confirmation email from ANZ. If you have access to ANZ eMatching, you can confirm your FX contracts by navigating to the Applications menu in ANZ Transactive – Global and selecting ANZ eMatching.
What is the difference between the Contract Reference and the Contract Number?
- Contract Number is the unique number generated when an FX contract is created.
- Contract Reference is generated when you complete a Get Rate request in ANZ Transactive – Global.
How do I know what payments have been allocated to FX contracts?
If a payment has utilised an FX contract, the Contract Number will be available in the FX Contract ID column in the Current Payments Screen.
Glossary of FX Terms - NZ users only
This glossary explains the meaning of some of the language that is used in ANZ Transactive – Global.
| TERM | DEFINITION |
|---|---|
| All-in Rate | The exchange rate applicable to a Contract. |
| ANZ, we, our or us | ANZ Bank New Zealand Limited (unless the context requires otherwise). |
| Contract | Also known as "FEC" or "Transaction". Each currency forward transaction entered into between us and you from time to time (and if you are a "retail investor" under the Financial Markets Conduct Act 2013, including each FX Forward and each Short Dated FX as referred to in our Product Disclosure Statement in relation to an offer of currency forwards). |
| Contract Reference | Also known as "Deal ID", "FEC Number" or "FEC #". A code given to a specific Contract. |
| Deal ID | See "Contract Reference". |
| Extend | A request to amend the original Payment Date for a Contract to a later date. |
| Far Leg | The Contract with the later Payment Date of two Contracts which together comprise an FX Swap. |
| FEC | See "Contract". |
| FEC Number or FEC # | See "Contract Reference". |
| Forward Points |
The adjustment applied to the Spot Rate to derive the All-in Rate. The adjustment is made based on a range of factors including (but not limited to):
|
| FX Swap | A combination of two Contracts having different Terms entered into between you and us when you want to exchange two currencies and, on a later date, want to re-exchange those currencies. |
| Near Leg | The Contract with the earlier Payment Date of two Contracts which together comprise an FX Swap. |
| Parent Rate | Also known as "Parent All-in Rate". The original All-in Rate before any request to Extend or for Pre- Delivery. |
| Payment Date | Also known as "maturity date", "Settlement Date" or "value date". The date on which you and we must exchange currencies as agreed under the terms of a Contract. |
| Pre-Delivery | A request to amend the original Payment Date for a Contract to an earlier date. |
| Rate | The All-in Rate, Parent Rate or Spot Rate, as the context requires. |
| Settlement Date | See "Payment Date". |
| spot exchange rate | Also known as "Spot Rate". The exchange rate applicable to a Spot FX. |
| Spot FX | A currency forward transaction that has a term of up to 2 Business Days. |
| Spot Rate | See "spot exchange rate". |
| Swap Points | In the context of a request to Extend or for Pre-Delivery, the adjustment applied to the Parent Rate to derive the All-in Rate. In the context of an FX Swap, the adjustment applied to the Spot Rate to derive the All-in Rate. See also "Forward Points" for discussion of the factors that may be relevant to the adjustment. |
| Term | The period of time between the Trade Date and the Payment Date of a Contract. |
| Trade Date | Also known as "Transaction Date", "effective date" or "start date". The date on which a Contract is entered into. |
| Transaction | See "Contract". |
| Transaction Date | See "Trade Date". |
Who can I contact for support?
| ENQUIRY TYPE | AUSTRALIA CONTACT | NEW ZEALAND CONTACT |
| ANZ Transactive – Global log on, functionality and password resets |
Customer Service Centre: 133 199 / +61 3 9601 1200 |
Customer Service Centre: 0800 800 760 / +64 4 473 0358 |
| Markets support |
1800 644 323 / +61 1800 644 323 |
0800 220 400 / +64 4 569 1250 |
Additional contact information is available at https://www.anz.com.au/support/global-contacts/.