What FX contracts are visible?
All FX contracts with a settlement date greater than or equal to today are visible in the Current Contracts or Manage Contracts Screens. FX contracts in an Open status with a settlement date of Today or that are in a Matured, Exhausted or Cancelled status, are visible in the Past Contracts Screen.
How can I view past FX contracts?
Past FX contracts can be viewed in the Past Contracts Screen and are limited to a three-month window within the last 13 months from today’s date. For FX contracts older than 13 months, please contact your Markets Dealer.
How can I create FX contracts?
You can create FX contracts in the Create Contracts and Manage Contracts Screens.
How do I pre-deliver or extend FX contracts?
You can pre-deliver or extend the full or partial amount of the original FX contract in the Manage Contracts Screen. When pre-delivering or extending an FX contract, you will be quoted a new rate to match the new settlement date. The FX contract will be available to view in the Current Contracts or Manage Contracts Screens and will contain the original FX contract’s Contract Number with an alphabet denoted at the end.
How do I confirm an FX contract?
FX contracts are confirmed in either eMatching or upon receiving a confirmation email from ANZ. If you have access to eMatching, you can confirm your FX contracts via the Applications menu in ANZ Transactive - Global.
What is the difference between the Contract Reference and the Contract Number?
- Contract Number is the unique number provided when an FX contract is created.
- Contract Reference is generated when you complete a Get Rate request in ANZ Transactive - Global.
How do I know what payments have been allocated to FX contracts?
If a payment has utilised an FX contract, the Contract Number will be available in the FX Contract ID column in the Current Payments Screen.
Who can I contact for support?
| ENQUIRY TYPE | AUSTRALIA CONTACT | NEW ZEALAND CONTACT |
|---|---|---|
| ANZ Transactive – Global log on, functionality and password resets |
Customer Service Centre: 133 199 / +61 3 9601 1200 |
Customer Service Centre: 0800 800 760 / +64 4 473 0358 |
| Markets support |
1800 644 323 / +61 1800 644 323 CommercialInstitutionalTradeSupport@anz.com |
0800 220 400 / +64 4 569 1250 fes@anz.com |