What FX contracts are visible?
All contracts with a settlement date greater than or equal to today are visible. This includes the FX contracts automatically created to facilitate an international payment in ANZ Transactive - Global.
How can I view past FX contracts?
Currently past FX contracts are available to view in FX Online. From 13 September 2021, you will be able to view the last three months of past contracts in the Past Contracts Screen. If you require contracts older than three months, please contact your Markets Dealer.
How do I create, pre-deliver, extend and settle FX contracts?
FX contracts are managed in FX Online unless your organisation has moved from FX Online to ANZ Transactive - Global. In this case, you can pre-deliver, extend and settle FX Contracts on the Manage Contracts Screen.
How do I confirm an FX contract?
FX contracts are confirmed in eMatching or manually upon receiving your confirmation email.
What is the difference between the Contract Reference and the Contract Number?
The Contract Number is the number used when allocating a contract to a payment in ANZ Transactive - Global. It is also referred to as a MlDANZ reference. The Contract Reference is the number provided when you complete a Get Rate request in ANZ Transactive - Global. This is equivalent to the FX Online reference and the FEC number in FX Online.
How do I know what payments have been allocated to FX contracts?
This information is available in the system the payment was created in i.e. ANZ Transactive - Global or FX Online.
Who can I contact for support?
| ENQUIRY TYPE | AUSTRALIA CONTACT | NEW ZEALAND CONTACT |
|---|---|---|
| ANZ Transactive – Global log on, functionality and password resets |
Customer Service Centre: 133 199 / +61 3 9601 1200 |
Customer Service Centre: 0800 800 760 / +64 4 473 0358 |
| Markets support |
1800 644 323 / +61 1800 644 323 CommercialInstitutionalTradeSupport@anz.com |
0800 220 400 / +64 4 569 1250 fes@anz.com |