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Get Ready for your move from ANZ Transactive Cash Asia (Indonesia & Taiwan)

Geography: This article is applicable for ANZ Transactive – Global customers banking in Indonesia and Taiwan.
This information is relevant to ANZ Transactive Cash Asia users as part of the upgrade to ANZ Transactive – Global by the end of May 2025. ANZ Transactive Cash Asia will continue to operate until 2026 for cheque processing only.

How to Get Ready

The first step is for all ANZ Transactive Cash Asia users in Indonesia and Taiwan to get ready for the new functionality. To help you, we’ve developed the following resources available on ANZ Digital Services Help:

What will be migrated to ANZ Transactive – Global?

Future dated payments:
  • Future-value dated Warehoused payments that are approved and have a value date on or before the last business day in May 2025 will be processed via ANZ Transactive Cash Asia. To avoid duplication, please ensure these payments are not recreated in ANZ Transactive – Global.
  • Future-value dated Warehoused payments that are approved and have a value date after the last working day in May 2025 will not be processed and must be:
    • Cancelled in ANZ Transactive Cash Asia before your upgrade date, and
    • Re-created in ANZ Transactive – Global via the Asia & Pacific Payments menu.
Accounts
All accounts in ANZ Transactive Cash Asia will be available in ANZ Transactive – Global.
Beneficiaries
  • Beneficiaries that are in an Authorised status in ANZ Transactive Cash Asia will be moved to your Beneficiaries list in ANZ Transactive – Global unless they:
    • Are missing details in the following fields:
      • Beneficiary account number
      • Beneficiary Bank Swift Code
      • Address Details (international beneficiaries only)
      • Address line 3 or City (international beneficiaries only)
      • Country (international beneficiaries only)
    • Have an invalid Beneficiary Bank Swift Code
    • Beneficiary Bank Swift Code needs to be 11 characters. If it's currently 8 characters, add XXX at the end, e.g. change ANZBAU3M to ANZBAU3MXXX.
  • If a beneficiary in ANZ Transactive Cash Asia qualifies for Domestic and International payment methods, separate beneficiary records will be created in ANZ Transactive – Global. International beneficiaries will have an " IMT" (<Space>IMT) at the end of the beneficiary name, e.g. Jane Citizen IMT.
  1. Intermediary bank details assigned to beneficiaries will not be available as these are not included in the beneficiary record in ANZ Transactive – Global. If you need to specify beneficiary Intermediary Bank details, please ensure these are included in the payment Beneficiary Payment Details pop-up. Alternatively, you can include this information in templates for future use.
  2. To ensure a smooth migration of your beneficiaries, please do not modify beneficiary details in the two weeks prior to your upgrade date.
  3. Post your upgrade, ANZ recommends verifying the details of migrated beneficiaries in your Beneficiaries list.
Payments
  • Past payments: Payment history will not be available in ANZ Transactive – Global, however upgraded users will retain a ‘view only’ role in ANZ Transactive Cash Asia for a period of time, should you need to download payment history. ANZ recommends you download payment reports in ANZ Transactive Cash Asia prior to your upgrade.
    How to download payment reports in ANZ Transactive Cash Asia
    1. Click on the Reports menu
    2. Select Detailed Payment Transaction Report from the Report Code drop-down
    3. Click Filter
    4. Click On Request
    5. Select From Processing Date and To Processing Date
      If you process large volumes of payments, we recommend selecting small date ranges to download.
    6. Add criteria as required and click Generate
    7. Repeat steps 2-6 for the Payment Transaction Trail Batch Report
  • Future dated payments:
    • Future-value dated Warehoused payments that are approved and have a value date on or before the last business day in May 2025 will be processed via ANZ Transactive Cash Asia. To avoid duplication, please ensure these payments are not recreated in ANZ Transactive – Global.
    • Future-value dated Warehoused payments that are approved and have a value date after the last working day in May 2025 will not be processed and must be:
      • Cancelled in ANZ Transactive Cash Asia before your upgrade date, and
      • Re-created in ANZ Transactive – Global via the Asia & Pacific Payments menu.
    • A Debit Advice will be emailed on the Warehoused payment value date. If you do not receive a Debit Advice, please refer to your account statement. 
  • In-flight payments: Payments not submitted for processing, i.e. in draft or pending approval, will not be moved to ANZ Transactive – Global. Therefore it is important that you approve and submit any payments in ANZ Transactive Cash Asia that need to be processed no later than the Friday before your upgrade date.
Reports
Reports from ANZ Transactive Cash Asia will not be moved to ANZ Transactive – Global. Please read the View Reports section in the Report Changes article which details reports that you currently use in ANZ Transactive Cash Asia and the equivalent report that you will use in ANZ Transactive – Global.

If you currently receive Scheduled Reports via email in ANZ Transactive Cash Asia, you will need to recreate these in ANZ Transactive – Global in the Account Reports and Payments Reports screens.

Templates
As part of the migration to ANZ Transactive – Global your beneficiaries will remain available for creating payments. Your templates will not be transferred and you can follow the instructions in the following articles to create new templates:
User Roles and Permissions
Details coming soon.

Pre-Upgrade Activities

Please undertake the following activities to ensure you are ready for the upgrade and that required data is migrated to ANZ Transactive – Global.
  1. Beneficiaries:
    • Ensure all beneficiaries you would like moved to ANZ Transactive – Global are in an Authorised status.
    • Where possible, do not modify beneficiary details in the two weeks prior to your upgrade date.
  2. Payments:
    • Download past payment reports in ANZ Transactive Cash Asia.
      How to download payment reports in ANZ Transactive Cash Asia
      1. Click on the Reports menu
      2. Select a payment report from the Report Code drop-down. Payment reports include Detailed Payment Transaction Report, Payment Summary Report, Payments Transaction Trail Batch, Payments Transaction Trail Instrument and Transaction Detail Report.
      3. Click Filter
      4. Click On Request
      5. Select From Processing Date and To Processing Date
        If you process large volumes of payments, we recommend selecting small date ranges to download.
      6. Add criteria as required and click Generate
      7. Repeat steps 2-6 for other payment reports if required.
    • Payments not approved or in a draft status will not be moved to ANZ Transactive – Global. Therefore it is important that you approve and submit any payments in ANZ Transactive Cash Asia that need to be processed no later than the Friday before your upgrade date. Alternatively, you will need to re-create these payments in ANZ Transactive – Global after you have been enabled with payments functionality.
  3. Reports: If you currently receive account scheduled reports via email in ANZ Transactive Cash Asia, you will need to recreate these in ANZ Transactive – Global. See Account Reports for more information.
  4. Consolidation customers with AU/NZ site: Please ensure all current Administrators are KYC’d across all applicable jurisdictions at least two weeks prior to your upgrade date. If not, Administrators will be given a ‘View only’ role until this is completed.

Post-Upgrade Activities and Checks

ANZ recommends you undertake a series of checks post your upgrade to ensure correct set-up on ANZ Transactive – Global.
    1. Confirm your ability to access the Asia & Pacific Payments menus (if entitled).
    2. Verify details of migrated beneficiaries in your Beneficiaries list.
    3. Create Scheduled Reports in ANZ Transactive – Global from the Account Reports and Payment Reports screens.
    4. Upgraded users familiarise themselves with the extensive online help content, including video demonstrations.

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The delivery of features will be provided in a phased approach, and the content will be updated from time to time to reflect the most up-to-date and relevant information.

 

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