Geography: This article is applicable for ANZ Transactive - Global customers banking in all ANZ geographies, excl. APEA region. Full details are available in Features by Geography.
Coming soon: Create and manage Term Deposits in ANZ Transactive - Global for select Australian customers with AUD deposits.
View Term Deposit FAQ's
How can I identify an At-Call Term Deposit?
An At‑Call Term Deposit will display in the View Deposit screen. The maturity date field will be blank, indicating that this deposit type does not have a fixed maturity date.
Why doesn’t my deposit show a value in the Maturity Date column on the View Deposits screen?
This indicates that the deposit is an At‑Call deposit. At‑Call deposits don’t have a maturity date because the funds are available for withdrawal at any time. (Subject to applicable cut-off times).
Can I break a Term Deposit earlier than maturity date?
To break a Term Deposit earlier than the maturity date, you will need to contact ANZ Money Markets and follow the process to break the Term Deposit agreement.
How can I arrange view & reporting access for Term Deposits?
Eligible users can access Term Deposits from the Term Deposits menu in ANZ Transactive - Global.
If you cannot view this menu, your Company Administrator can enable access by assigning the 'Reporting' role to your user permissions, select 'All' or 'Selected' from Term Deposit Management field.
For detailed instructions, please refer to Create User or Manage User.
If you cannot view this menu, your Company Administrator can enable access by assigning the 'Reporting' role to your user permissions, select 'All' or 'Selected' from Term Deposit Management field.
For detailed instructions, please refer to Create User or Manage User.
Create & Manage Term Deposit FAQ's
How long does a Term Deposit quote last for?
Term Deposit quotes are only valid for the day requested.
All pending quotes for the day will be available to view in the Pending Quotes sub menu in ANZ Transactive - Global.
All pending quotes for the day will be available to view in the Pending Quotes sub menu in ANZ Transactive - Global.
When creating a new Term deposit in ANZ Transactive - Global, once I receive the Term Deposit confirmation email do I need to do anything else?
Upon receipt of the Term Deposit confirmation email, there is nothing further to do.
The new deposit will be visible in the View Deposit sub menu in ANZ Transactive - Global the next working day.
The new deposit will be visible in the View Deposit sub menu in ANZ Transactive - Global the next working day.
Why can't I select an account for the principle/interest to be paid to?
The accounts available for selection are based on your user permissions.
Please speak to your Organisations Administrator if you require support.
Please speak to your Organisations Administrator if you require support.
When my Term Deposit matures, how long do I have to lodge maturity instructions?
Maturity instructions will need to be lodged on the day of maturity between 8am-4pm AEST/AEDT.
Maturing instructions can be lodged via the Maturing Deposits sub menu.
Maturing instructions can be lodged via the Maturing Deposits sub menu.
What times are quotes available in ANZ Transactive - Global?
Quotes are available each business day from 8am - 4pm AEST/AEDT.
Quotes requested outside these times will receive a warning message to advise the quote could not be completed. Please try again the next business day.
Quotes requested outside these times will receive a warning message to advise the quote could not be completed. Please try again the next business day.
What do I do if I accept a quote, and need to cancel this?
To cancel an accepted quote, you will need to contact ANZ Money Markets and follow the process to break the Term Deposit agreement.
Can I break a Term Deposit earlier than maturity date?
To break a Term Deposit earlier than the maturity date, you will need to contact ANZ Money Markets and follow the process to break the Term Deposit agreement.
Can I amend the Term Deposit details (date/amount/type) during the deposit term?
Once you have accepted and submitted a quote, details for the Term Deposit cannot be changed until the deposit matures.
To break a Term Deposit earlier than the maturity date, you will need to contact ANZ Money Markets and follow the process to break the Term Deposit agreement.
An At-Call Deposit can be amended as this deposit type does not have a maturity date. Refer to the Deposit Details Screen for further information.
To break a Term Deposit earlier than the maturity date, you will need to contact ANZ Money Markets and follow the process to break the Term Deposit agreement.
An At-Call Deposit can be amended as this deposit type does not have a maturity date. Refer to the Deposit Details Screen for further information.
Can I rollover principal and interest?
Principal and interest can be rolled over at maturity. Refer to Maturing Deposits for more information.
Why is Auto Roll Principal field not available on the Create Deposit and Maturing Deposit screens?
This is not available for Term Deposits with a term of less than 7 days. For these deposits, select Review Options on day of maturity instead.