November Announcements 2025

From November 2025, you can view selected content in ANZ Digital Services Help in additional languages. Use the language option at the top-right of the screen to select Japanese or Simplified Chinese. These join the existing language options: Bahasa Indonesia, Traditional Chinese, and Vietnamese

What’s New:

Japanese and Simplified Chinese translations added to the original eight translated categories:

• Important Information
• Features by geography
• Getting Started
• Accounts
• Administration
• Asia & Pacific Payments
• Payments
• Receivables

Fourteen additional categories now available in all five languages:

• Status Page
• Latest Updates
• Applications
• Fileactive
• File Formats
• Forms
• Guarantees & Standby LC's
• News & Analysis
• Report Centre
• Security
• SWIFT & ISO 20022 Payment Updates
• Trade Finance
• Training Webinars
• Upgrading from ANZ Transactive Cash Asia

All other articles will remain in English until future translations are released.

Currently customers in Hong Kong and Singapore fund cross-currency payments using either a Dynamic rate or a Contract. From 8 December, there will be an additional option to use Dynamic - Auto Trade.

• To use Dynamic - Auto Trade, please specify AUTOTRADE as the FX Deal ID in payment files.
• If FX Deal ID is blank, the Rate Type will default to Dynamic.
• If a payment batch includes both transactions with and without a FX Deal ID, the entire batch will be rejected. The exception to this is when itemised debit is used, as a separate batch is created.
• For Pain001 files, Dynamic - Auto Trade is set in <CdtTrfTxInf><XchgRateInf><CtrctId>.
• Transactions in a Future Dated status are auto released on the value date with an auto applied FX rate.

From 3 November 2025, Electronic Know Your Customer (eKYC) validation is available for eligible New Zealand ANZ Transactive – Global users who are required to complete identity verification.

With eKYC, you can now verify your identity online in minutes without needing to submit certified copies or visit a branch. eKYC allows you to be verified by taking a photo of your identity document and completing facial recognition, all using your compatible mobile device.

For more information, refer to eKYC Identity Verification.

From Monday, 3 November 2025, Asia and Pacific Payments will introduce visible cut-off times during payment creation. This enhancement is designed to provide clearer guidance for scheduling payments, improving transparency and supporting a better user experience. 

• This update is informational only and does not impact existing payment processing procedures. 
• Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies.
• The time zone and format (near the value date) are displayed as per your Settings & Preferences.
• The cut-off time will not be displayed in the ANZ Transactive - Global mobile app. 

For more information, please refer to Processing & cut-off times (Asia & Pacific).

Please refer to the File Format Guides for the latest guides. 
For best results, please clear your cache and cookies from your web browser.

ANZ Transactive - Global File Formats (Web only): version 11.2025

We’ve made several important updates to the ANZ Transactive - Global File Formats Guide to support upcoming changes effective from 21 November 2025:

1. Renaming of NZ Statement Files (New Zealand Domestic Accounts Only) section 8.4

   This has been renamed to NZ Statement Files TXT (New Zealand Domestic Accounts only) to distinguish the new format available.

2. Addition of NZ Statement Files CSV (New Zealand Domestic Accounts only) section 8.5

   A new report is available for NZ Customers in CSV format, which produces two files: Balance and Transaction.

3. Removal of BAI & Transaction codes – Retail, Corporate/Institutional and V2 Plus accounts 

   This information is now available from BAI and Transaction Codes on ANZ Digital Services Help

Previous update incorporated an enhancement to SAP/Multicash Transaction File Format in version 10.2025.‌

Please discard any printed documents and ensure to use the latest version.

From 21st November 2025, a new report format for New Zealand Customers called NZ Statement Files CSV will be available for Account Statement Report.
This new format can be selected while generating Account Statement Report.

The existing report format currently named NZ Statement Files will be renamed to NZ Statement Files TXT to clearly distinguish the available formats.
For more information, please refer to Create and schedule Account Reports.
Please refer to the File Format Guides for the latest guides. 

From 22 November 2025, News & Analysis will be available in the ANZ Transactive – Global mobile app.

News & Analysis brings you the latest market-leading news, analysis and thought leadership from our experts across close to 30 global markets.

Insights and Research provide market and economic commentary to give you fresh ideas and different perspectives on the industries and topics that matter to you, with clickable tiles taking you to the full article on ANZ Insights on anz.com.

Users will require app version 21.0 or higher to access the new feature.

For more information, please refer to ANZ Transactive - Global Mobile.

From 24 November 2025, eligible ANZ Transactive - Global users can access Operating Account Reports, Deposit Reports and Nostro Account Reports for up to 5 years of history (previously 2 years). To ensure smooth performance, the maximum report duration per extract will remain limited to one year to prevent time-out issues caused by large data volumes. 

For more information, please refer to Account Reports, Operating Account Reports and Nostro Account Reports.

Currently customers in Hong Kong and Singapore fund cross-currency payments using either a Dynamic rate or a Contract. From 8 December, there will be an additional option to use Dynamic - Auto Trade. When used, a Foreign Exchange (FX) rate will be applied to the payment without users needing to perform the Get Rate action.

1. Create Payment screens: An additional default Dynamic – Auto Trade Rate Type will be available in the FX Details section of a payment:

   

2. File Upload: To use Dynamic-Auto Trade, please specify AUTOTRADE as the FX Deal ID. Please note:
   • If FX Deal ID is blank, the Rate Type will default to Dynamic and a user will need to perform the Get Rate action.
   • If a payment batch includes both transactions with and without a FX Deal ID, the entire batch will be rejected. The exception to this is when itemised debit is used, as a separate batch is created.
3. Future Dated payments: Transactions in a Future Dated status are auto released on the value date with an auto applied FX rate.

After a payment is processed, the FX rate is not displayed in ANZ Transactive – Global and is available in advices and reports.

Watch the YouTube video for a quick demonstration:

This 30-minute session will demonstrate streamlining payment processing, enhancing workflows, or improving visibility across accounts, this webinar will walk you through our integration strategies. Covering topics such as:

• How you can integrate with ANZ
• Streamline Payment processing, via file uploads
• Improve account visibility with reports direct to your email
• Support material
• Q&A (via MS Teams chat)

View our webinar recording, Integration in ANZ Transactive - Global, hosted on 06 November 2025, that covered topics including streamlining payment processing, enhancing workflows, and utilising integration strategies to improve visibility across accounts.