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Singapore - ACH payment

Geography: This article is applicable for ANZ Transactive Global customers banking in Singapore.
Full details are available in Features by Geography.
About ACH payments

What is an ACH payment?

ACH (Automated Clearing House) allows you to transfer funds from your Singapore domiciled SGD account registered to ANZ Transactive Global, to a beneficiary's Singapore domiciled SGD account in Singapore. Funds are credited to the beneficiary account on the next working day.
 

Payment method rules for ACH payments

  • Value date will default with the current or next business date if the payment is created on a non-business date or after payment cut-off
  • Non-business day - ANZ Transactive Global will not allow you to create a payment where the Value Date is a non-business day (e.g., weekend, public holiday, bank holiday) or a currency holiday
  • Future value date can be selected up to 90 days
  • Cut-off time for ACH payments is 10:00 SGT
  • Payment currency and debit currency is SGD only
  • Maximum payment value is 999,999,999,999.99
  • Maximum number of payment instructions is 30,000 for a bulk payment, and 1,000 for an itemised payment.
  • Individual Debit indicator will not be displayed for Domestic Salary Payments as this will automatically be disabled by default.
  • Invalid Character rules apply to this payment type.

Who can create an ACH payment?

  • Eligible users with Payment Management role permissions and account access can create and manage an ACH payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include: 
    • Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
    • Manage Payments - Approved Beneficiary / Templates
    • Manage Payments - Import Payments

Who can create and action a Domestic Salary payment?

  • The Domestic Salary payment option is only available to view and action if you have the following entitlements:
    • Payroll - view full payment instructions
    • Mask Confidential - view limited payment instructions when approving the payment.
  • Fields within a salary payment will be masked, including beneficiary name, beneficiary bank, account number, reference and payment amount. These fields will be represented by 'XXXX' and only visible to users with applicable entitlements.

Users with more than 1000 accounts, may need to use the Previous or Next arrows on the screen to search and select the debit account when creating a payment.

For more information, please refer to Role Permissions and User Permissions.
Payment input screens
Domestic Payment screen

The following image is an example of a domestic payment screen with fields including the division, debit account, payment method, value date and cut-off time, payment name and reference, debit advice description and beneficiary details.
 

  • Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies
  • The time zone and format (near the value date) are displayed as per your User profile and preferences
  • The ANZ Transactive Global mobile app will display the cut-off time in the payment time zone.

Create ACH Payment v.03.png

Beneficiary Payment Details screen
The following image is an example of a Beneficiary Payment Details screen with fields including the beneficiary's name, address and account details, beneficiary bank details, purpose code, beneficiary email advice option and additional remittance information.
ACH Beneficiary Payment Details v.04 - without charges.png
Beneficiary Details screen

The following image is an example of the Beneficiary Details screen with fields including the beneficiary bank details, beneficiary's name, address and account details, beneficiary bank details, and beneficiary email address.
 

  • My Beneficiary ID is a unique beneficiary identifier. The field is enabled when you tick the 'Add this Beneficiary to your Beneficiaries when the payment is submitted' checkbox. The My Beneficiary ID is visible in the Beneficiaries screen.

Beneficiary Details screen v.03.png

Beneficiary Details grid - Masked salary payment
The following image is an example of the Beneficiary Details grid where fields within a salary payment are masked, including beneficiary name, account number, client reference and payment amount. These fields are represented by 'XXXX' and only visible to users with applicable entitlements.
Users without applicable entitlements will receive a pop-up message, "You are not entitled to view instruction details." 
Beneficiary Grid - Salary Payment Masked.png

Create ACH payment video

Create an ACH payment

There are multiple ways you can create a domestic payment using the ACH payment method type from the Payments menu. Choose from the following options:

  1. Click Create Payment > Domestic Payment or Domestic Salary Payment (see step-by-step instructions below)
  2. Click Create Payment > Use Payment Template
  3. Click Create Payment > Use Payment File
  4. Click Create Payment > Use Past Payment
  5. Click Current Payments > New > Domestic Payment or Domestic Salary Payment (see step-by-step instructions below)
STEP ACTION
1 Click Payments > Create Payment menu, or
Click Payments > Current Payments menu > New.
2

If required, choose a Country or Region where the funding account is domiciled. Select either:

  • Australia, New Zealand or China
  • Other Countries or Regions (Hong Kong, India, the Philippines, Singapore or Vietnam)
3 Click Domestic Payment or Domestic Salary Payment.
4 If required, select the Division the payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
5 Select the Debit Account.
6 Select ACH Payment Method.
7 Value Date will default with the current business date.
If required, choose a future value date up to 90 days.
8 Enter a Payment Name up to 35 characters that will appear on payment reports.
9 Enter a Payment Reference up to 35 characters that will appear within the narrative on the funding account, beneficiary's statement and payment reports.
10 If required, enter a Debit Advice Description up to 55 characters that will appear on your debit account statement.
11 If required, select the Individual Debits indicator to generate a separate debit entry on your account for each individual beneficiary payment instruction.
12
To reduce the risk of fraud, ANZ recommends you always confirm beneficiary details when processing a payment.
Control Bar
CONTROL BAR ITEM DESCRIPTION
Add Add individual Beneficiary details to the payment instruction.
Remove Tick the checkbox next to the Beneficiary details, then click Remove.
Filter Filter data on the screen. Enter criteria into one or more text boxes that are under each column heading to display matching records.


Click Add to add one or more beneficiary details using the following options:

Add Beneficiary from your Beneficiaries list
Search and select the Beneficiary from the Beneficiary Name field, then proceed to next steps. If required, click Add again to add additional beneficiaries.
Add New Beneficiary
Users must have entitlements to create new beneficiaries to complete these steps.
STEP ACTION
1 Click Add New Beneficiary from the Beneficiary Name field.
2 If required, tick 'Add this Beneficiary to your Beneficiaries when the payment is submitted.'
3

Enter Beneficiary Bank Details:

  1. SWIFT Code - Enter or search for the Beneficiary Bank SWIFT code
  2. Account Number - Enter the beneficiary account number up to 34 characters
    • HSBC SG or OCBC SG accounts should be greater than 9 digits
    • SBI SG accounts should be greater than 11 digits
  3. Select Account Type
    • Resident Individual
    • Non-Resident Individual
    • Resident Corporate
    • Non-Resident Corporate
4

Enter Beneficiary Details:

  1. Beneficiary Name - Enter full legal name or registered legal entity name or beneficiary up to 140 characters
  2. Email Address - If required, enter Beneficiary email address(es) up to 255 characters, separated by a comma
  3. My Beneficiary ID - Enter your Beneficiary identifier up to 35 characters, if 'Add this Beneficiary to your Beneficiaries' checkbox was selected
  4. Country or Region - Select Beneficiary country or region
  5. Address Line 1 & 2 - If required, enter Beneficiary address up to 35 characters per line
  6. City - If required, enter Beneficiary City up to 35 characters
5 Click Save.
6

If required, click Add again to add additional beneficiaries.

Proceed to next steps.
13 If required, enter Client Reference up to 35 characters if different from the Payment Reference prepopulated.
14 Enter the Beneficiary payment amount.
15

If required, click Beneficiary Payment Details icon to view or update additional beneficiary information:

Add or update Beneficiary Payment Details
STEP ACTION
1 Add or edit Beneficiary
2 Add or edit Payment Amount
3 Add or edit Client Reference
4

Select Purpose Code

Purpose Codes & Descriptions
PURPOSE CODE DESCRIPTION
ACCT Account Management
ADVA Advance Payment
AGRT Agricultural Transfer
AIRB Air
ALLW Allowance
ALMY Alimony Payment
ANNI Annuity
ANTS Anesthesia Services
AREN Accounts Receivables Entry
BBSC Baby Bonus Scheme
BECH Child Benefit
BENE Unemployment Disability Benefit
BEXP Business Expenses
BOCE Back Office Conversion Entry
BONU Bonus Payment
BUSB Bus
CASH Cash Management Transfer
CBFF Capital Building
CBTV Cable TV Bill
CCRD Credit Card Payment
CDBL Credit Card Bill
CDCB Card Payment with CashBack
CDCD Cash Disbursement
CDOC Original Credit
CDQC Quasi Cash
CFEE Cancellation Fee
CHAR Charity Payment
CLPR Car Loan Principal Repayment
CMDT Commodity Transfer
COLL Collection Payment
COMC Commercial Payment
COMM Commission
COMT Consumer Third Party Consolidated Payment
COST Costs
CPKC Carpark Charges
CPYR Copyright
CSDB Cash Disbursement
CSLP Company Social Loan Payment To Bank
CVCF Convalescent Care Facility
DBTC Debit Collection Payment
DCRD Debit Card Payment
DEPT Deposit
DERI Derivatives
DIVD Dividend
DMEQ Durable Medical Equipment
DNTS Dental Services
EDUC Education
ELEC Electricity Bill
ENRG Energies
ESTX Estate Tax
FCPM Payment of Fees & Charges
FERB Ferry
FREX Foreign Exchange
FWLV Foreign Worker Levy
GASB Gas Bill
GDDS Purchase Sale Of Goods
GDSV Purchase Sale Of Goods And Services
GOVI Government Insurance
GOVT Government Payment
GSCB Purchase Sale Of Goods And Services With Cash Back
GSTX Goods & Services Tax
HEDG Hedging
HLRP Housing Loan Repayment
HLTC Home Health Care
HLTI Health Insurance
HSPC Hospital Care
HSTX Housing Tax
ICCP Irrevocable Credit Card Payment
ICRF Intermediate Care Facility
IDCP Irrevocable Debit Card Payment
IHRP Instalment Hire Purchase Agreement
INPC Insurance Premium Car
INSU Insurance Premium
INTC IntraCompany Payment
INTE Interest
INVS Investment & Securities
IVPT Invoice Payment
LBRI Labor Insurance
LICF License Fee
LIFI Life Insurance
LIMA Liquidity Management
LOAN Loan
LOAR Loan Repayment
LTCF Long Term Care Facility
MDCS Medical Services
MSVC Multiple Service Types
NETT Netting
NITX Net Income Tax
NOWS Not Otherwise Specified
NWCH Network Charge
NWCM Network Communication
OFEE Opening Fee
OTHR Other
OTLC Other Telecom Related Bill
PADD Preauthorized debit
PAYR Payroll
PENS Pension Payment
PHON Telephone Bill
POPE Point of Purchase Entry
PPTI Property Insurance
PRCP Price Payment
PRME Precious Metal
PTSP Payment Terms
PTXP Property Tax
RCKE Re-presented Check Entry
RCPT Receipt Payment
RDTX Road Tax
REBT Rebate
REFU Refund
RENT Rent
RINP Recurring Installment Payment
RLWY Railway
ROYA Royalties
SALA Salary Payment
SAVG Savings
SCVE Purchase Sale Of Services
SECU Securities
SSBE Social Security Benefit
STDY Study
SUBS Subscription
SUPP Supplier Payment
TAXS Tax Payment
TBIL Telco Bill
TCSC Town Council Service Charges
TELI Telephone-Initiated Transaction
TRAD Trade Services
TREA Treasury Payment
TRFD Trust Fund
TRPT Transport
UBIL Utilities
VATX Value Added Tax Payment
VIEW Vision Care
WEBI Internet-Initiated Transaction
WHLD With Holding
WTER Water Bill
5 If required, enter Remittance Information up to 140 characters. This will appear on the Beneficiary Advice and Payment Detail Report.
6 If required, enter Additional Information up to 8000 characters. This will appear on the Beneficiary Advice and Payment Detail Report and is not included in the payment.
7 If required, enter Debit Advice Description up to 55 characters.
8 If required, tick Email Beneficiary Advice and enter email address(es) up to 255 characters, separated by a comma.
9 Click Save.
16

Do you wish to continue the payment at a later stage?

  • Yes - Click Save as Draft, then click Cancel and Close Payment to exit out to the payment and return to the Current Payments screen. Payment will be in a Draft status.
  • No - Continue steps below.
17 Click Review & Submit.
18

Click Submit.

RESULT: Payment has been submitted and pending approval.
Errors and Alerts

Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations:

Mandatory Field Error Messages (2).png

Beneficiary alert notifications:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing.
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing.
Beneficiary Alert Message.png

Errors and Alerts within the Beneficiary Payment Details screen:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing
Alerts Error Message.png

Next Steps

When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Request Payment Summary Report - Download in CSV, PDF and XLSX
  • Save Payment as Template - View in Templates menu. Use Payment Template.
  • Create Another Payment
  • View this Payment in a Pending Approval status
  • Click OK to close the payment and return to the Current Payments screen

When the payment has been successfully submitted for approval(s), the next steps can be:

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