Full details are available in Features by Geography.
What is a CHATS Payment?
CHATS (Clearing House Automated Transfer System) is a real-time gross settlement (RTGS) payment that allows you to transfer funds from your Hong Kong domiciled account registered to ANZ Transactive – Global, to a beneficiary's account in Hong Kong, or overseas in the currency of EUR, HKD, CNY, USD currencies.Payment Method Rules for CHATS Payments
- Value date will default with the current or next business date if the payment is created on a non-business date or after payment cut-off
- Non-business day - ANZ Transactive – Global will not allow you to create a payment where the Value Date is a non-business day (e.g., weekend, public holiday, bank holiday) or a currency holiday
- Future value date can be selected up to 90 days
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Cut-off time for CHATS payments is as follows:
- CNY & EUR 16:00 HKT
- HKD 16:30 HKT
- USD 17:00 HKT
- Payment currency includes CNY, EUR, HKD & USD
- Maximum payment value is 99,999,999,999.99
- Maximum number of payment instructions is 5,000 for an itemised payment.
Who can create a CHATS Payment?
Eligible users with Payment Management role permissions and account access can create and manage a CHATS payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:- Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
- Manage Payments - Approved Beneficiary / Templates
- Manage Payments - Import Payments
- Manage Payments - FX Allowed
- Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies
- The time zone and format (near the value date) are displayed as per your Settings & Preferences
- The ANZ Transactive - Global mobile app will display the cut-off time in the payment time zone.
- My Beneficiary ID is a unique beneficiary identifier. The field is enabled when you tick the 'Add this Beneficiary to your Beneficiaries when the payment is submitted' checkbox. The My Beneficiary ID is visible in the Beneficiaries screen.
Create CHATS Payment video
Create a CHATS payment
There are multiple ways you can create a domestic payment using the CHATS payment method type from the Payments menu. Choose from the following options:
- Click Create Payment > Domestic Payment (see step-by-step instructions below)
- Click Create Payment > Use Payment Template
- Click Create Payment > Use Payment File
- Click Create Payment > Use a Past Payment
- Click Current Payments > New > Domestic Payment (see step-by-step instructions below)
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1 | Click Payments > Create Payment menu, or Click Payments > Current Payments menu > New |
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2 | Click Domestic Payment | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3 | If required, select the Division the payment will be made from. If you are entitled to more than one division, you can set a default division for future payments. |
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4 | Select the Debit Account | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5 | Select CHATS Payment Method | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
6 |
Value Date will default with the current business date. If required, choose a future value date up to 90 days. |
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7 | Enter a Payment Name up to 35 characters that will appear on payment reports | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8 | Enter a Payment Reference up to 35 characters that will appear within the narrative on the funding account, beneficiary's statement and payment reports | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9 | If required, enter a Debit Advice Description up to 55 characters that will appear on your debit account statement | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10 | If required, choose Payment Currency, i.e., CNY, EUR, HKD or USD
If required, tick Enter Amounts in Debit Currency if payment amount is in a different currency |
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11 |
To reduce the risk of fraud, ANZ recommends you always confirm beneficiary details when processing a payment.
Click Add to add one or more beneficiary details using the following options:
Add Beneficiary from your Beneficiaries list
Search and select the Beneficiary from the Beneficiary Name field, then proceed to next steps. If required, click Add again to add additional beneficiaries.
Add New Beneficiary
Users must have entitlements to create new beneficiaries to complete these steps.
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12 | If required, enter Client Reference up to 35 characters if different from the Payment Reference prepopulated | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
13 | Enter the Beneficiary payment amount | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
14 | If required, click Beneficiary Payment Details icon to view or update additional beneficiary information:
Add or update Beneficiary Payment Details
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15 | If required, choose your FX Details* option:
Dynamic
Obtain real-time foreign exchange rates for cross-currency payments less than or equal to US$500K (or equivalent). Once the payment is approved, it moves to a Needs Rate status. A user with appropriate user entitlements can then Get Rate to lock in the real-time dynamic rate.
Contract
Payments above $500K USD equivalent requires a prebooked contract rate.
Choose a prebooked foreign exchange rate:
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16 | Do you wish to continue the payment at a later stage?
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17 | Click Review & Submit | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
18 | Click Submit
RESULT: Payment has been submitted and pending approval.
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*A non-transactable daily mid-rate (which does not include a margin) has been used to estimate the transaction value for the purpose of approval discretions and available funds checking. The actual exchange rate for the transaction will be displayed when a trade or contract is applied to the payment request.
Mandatory field validations:
Beneficiary alert notifications:
- Error is indicated by a red triangle. Details must be corrected to proceed with payment processing.
- Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing.
Errors and Alerts within the Beneficiary Payment Details screen:
- Error is indicated by a red triangle. Details must be corrected to proceed with payment processing
- Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing
Foreign exchange field validations:
Next Steps
When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:
- Request Payment Summary Report - Download in CSV, PDF and XLSX
- Save Payment as Template - View in Templates menu. Use Payment Template.
- Create Another Payment
- View this Payment in a Pending Approval status
- Click OK to close the payment and return to the Current Payments screen
When the payment has been successfully submitted for approval(s), the next steps can be:
- Approve Payment for processing or,
- Reject Payment back to the initiator for editing or deleting