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Create CHATS Payment (Hong Kong)

Geography: This article is applicable for ANZ Transactive – Global customers banking in Hong Kong.
Full details are available in Features by Geography.
CHATS payment functionality will be available in the coming months. Payment functionality will be delivered in a phased approach, and this article may be updated from time to time to reflect the most up-to-date and relevant information.
About CHATS Payments

What is a CHATS Payment?

CHATS (Clearing House Automated Transfer System) is a real-time gross settlement (RTGS) payment that allows you to transfer funds from your Hong Kong domiciled account registered to ANZ Transactive – Global, to a beneficiary's account in Hong Kong, or overseas in the currency of EUR, HKD, CNY, USD currencies.

Payment Method Rules for CHATS Payments

  • Value date will default with the current or next business date if the payment is created on a non-business date or after payment cut-off
  • Non-business day - ANZ Transactive – Global will not allow you to create a payment where the Value Date is a non-business day (e.g., weekend, public holiday, bank holiday) or a currency holiday
  • Future value date can be selected up to 90 days
  • Cut-off time for CHATS payments is as follows:
    • CNY & EUR 16:00 HKT
    • HKD 16:30 HKT
    • USD 17:00 HKT
  • Payment currency includes CNY, EUR, HKD & USD
  • Maximum payment value is 99,999,999,999.99
  • Maximum number of payment instructions is 5,000 for an itemised payment.

Who can create a CHATS Payment?

Eligible users with Payment Management role permissions and account access can create and manage a CHATS payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
  • Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
  • Manage Payments - Approved Beneficiary / Templates
  • Manage Payments - Import Payments
  • Manage Payments - FX Allowed
For more information, please refer to Role Permissions and User Permissions.
Payment input screens
Domestic Payment screen
The following image is an example of a domestic payment screen with fields including the division, debit account, payment method, value date and cut-off time, payment name and reference, debit advice description and beneficiary details.
  • Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies
  • The time zone and format (near the value date) are displayed as per your Settings & Preferences
  • The ANZ Transactive - Global mobile app will display the cut-off time in the payment time zone.
Create CHATS Payment (Hong Kong) - v.03.png
Beneficiary Payment Details screen
The following image is an example of a Beneficiary Payment Details screen with fields including the beneficiary's name, address and account details, beneficiary bank details, purpose code, sender to receiver information, beneficiary email advice option and additional remittance information.
CHATS Beneficiary Payment Details screen - v.03.png
Beneficiary Details screen
The following image is an example of the Beneficiary Details screen with fields including the beneficiary bank details, beneficiary's name, address and account details, beneficiary bank details, and beneficiary email address.
  • My Beneficiary ID is a unique beneficiary identifier. The field is enabled when you tick the 'Add this Beneficiary to your Beneficiaries when the payment is submitted' checkbox. The My Beneficiary ID is visible in the Beneficiaries screen.
CHATS Beneficiary Details screen - v.03.png

Create CHATS Payment video

Create a CHATS payment

There are multiple ways you can create a domestic payment using the CHATS payment method type from the Payments menu. Choose from the following options:

  1. Click Create Payment > Domestic Payment (see step-by-step instructions below)
  2. Click Create Payment > Use Payment Template
  3. Click Create Payment > Use Payment File
  4. Click Create Payment > Use a Past Payment
  5. Click Current Payments > New > Domestic Payment (see step-by-step instructions below)
STEP ACTION
1 Click Payments > Create Payment menu, or
Click Payments > Current Payments menu > New
2 Click Domestic Payment
3 If required, select the Division the payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
4 Select the Debit Account
5 Select CHATS Payment Method
6 Value Date will default with the current business date.
If required, choose a future value date up to 90 days.
7 Enter a Payment Name up to 35 characters that will appear on payment reports
8 Enter a Payment Reference up to 35 characters that will appear within the narrative on the funding account, beneficiary's statement and payment reports
9 If required, enter a Debit Advice Description up to 55 characters that will appear on your debit account statement
10 If required, choose Payment Currency, i.e., CNY, EUR, HKD or USD

If required, tick Enter Amounts in Debit Currency if payment amount is in a different currency
11
To reduce the risk of fraud, ANZ recommends you always confirm beneficiary details when processing a payment.
Click Add to add one or more beneficiary details using the following options:
Add Beneficiary from your Beneficiaries list
Search and select the Beneficiary from the Beneficiary Name field, then proceed to next steps. If required, click Add again to add additional beneficiaries.
Add New Beneficiary
Users must have entitlements to create new beneficiaries to complete these steps.
STEP ACTION
1 Click Add New Beneficiary from the Beneficiary Name field
2 If required, tick 'Add this Beneficiary to your Beneficiaries when the payment is submitted.'
3 Enter Beneficiary Bank Details:
    1. SWIFT - BIC Code - Enter or search for the Beneficiary Bank SWIFT code
    2. Account Number - Enter the 3-digit branch code followed by the beneficiary account number up to 34 characters
    3. Select Account Type
      • Resident Individual
      • Non-Resident Individual
      • Resident Corporate
      • Non-Resident Corporate
4 Enter Beneficiary Details:
    1. Beneficiary Name - Enter full legal name or registered legal entity name or beneficiary up to 140 characters
    2. Email Address - If required, enter Beneficiary email address(es) up to 255 characters, separated by a comma
    3. My Beneficiary ID - Enter your Beneficiary identifier up to 35 characters, if 'Add this Beneficiary to your Beneficiaries' checkbox was selected
    4. Country or Region - Select Beneficiary country or region
    5. Address Line 1 & 2 - If required, enter Beneficiary address up to 35 characters per line
    6. City - If required, enter Beneficiary City up to 35 characters
5 Click Save
6 If required, click Add again to add additional beneficiaries.
Proceed to next steps.
12 If required, enter Client Reference up to 35 characters if different from the Payment Reference prepopulated
13 Enter the Beneficiary payment amount
14 If required, click Beneficiary Payment Details icon to view or update additional beneficiary information:
Add or update Beneficiary Payment Details
STEP ACTION
1 Add or edit Beneficiary
2 Add or edit Payment Amount
3 Add or edit Client Reference
4
The option to charge your beneficiary is not available in ANZ Transactive – Global. If you have elected to charge your beneficiary in a file import, the system will default the charges to SHA.

Select Charges:

  • SHA - you pay outgoing transfer charges and the beneficiary pays the correspondent bank charges. The beneficiary will receive the payment minus the correspondent bank charges.
  • OUR - you pay all transfer charges, and the beneficiary receives the full amount of the payment
5 If required, enter Remittance Information up to 140 characters. This will appear on the Beneficiary Advice and Payment Detail Report.
6 If required, enter Additional Information up to 8000 characters. This will appear on the Beneficiary Advice and Payment Detail Report and is not included in the payment.
7 If required, enter Debit Advice Description up to 55 characters
8 If required, tick Email Beneficiary Advice and enter email address(es) up to 255 characters, separated by a comma
9 If required, select code and enter Sender to Receiver Information up to 28 characters that will appear in field 72 of the SWIFT message:
Sender to Receiver Details
TYPE CODE DESCRIPTION
ACC Instructions for Acct with Institution /ACC/
EDU UAE Educational Support /EDU/
FAM UAE Family Support Workers Remittances /FAM/
FIS UAE Financial Services /FIS/
FND Full No Deduct /FND/
GDS UAE Goods Bought or Sold /GDS/
GRI UAE Government Related /GRI/
IGT UAE Inter Group Transfer /IGT/
INS Instructing Inst of Sender to Execute /INS/
INT Instructions for Intermediary Institution /INT/
LIP UAE Loan Interest Payments /LIP/
OTS UAE Other Modes of Transport /OTS/
PRIORITY Priority Payment/PRIORITY/
REC Instructions for Receiver of Message /REC/
SAL UAE Salary /SAL/
TTS UAE Technical Trade and Other Business Services /TTS/
TRADE Instructing Inst of Sender to Execute /TRADE/
10 Click Save
15 If required, choose your FX Details* option:
Dynamic
Obtain real-time foreign exchange rates for cross-currency payments less than or equal to US$500K (or equivalent). Once the payment is approved, it moves to a Needs Rate status. A user with appropriate user entitlements can then Get Rate to lock in the real-time dynamic rate.
Contract
Payments above $500K USD equivalent requires a prebooked contract rate.
Choose a prebooked foreign exchange rate:
STEP ACTION
1 Select Contract from Rate Type
2 Click Add FX Contracts
3 Choose one FX Contract ID to apply to the payment instruction.
4 Click OK
5 Enter Utilised Amount for the payment amount
16 Do you wish to continue the payment at a later stage?
  • Yes - Click Save as Draft, then click Cancel and Close Payment to exit out to the payment and return to the Current Payments screen. Payment will be in a Draft status.
  • No - Continue steps below
17 Click Review & Submit
18 Click Submit
RESULT: Payment has been submitted and pending approval.

*A non-transactable daily mid-rate (which does not include a margin) has been used to estimate the transaction value for the purpose of approval discretions and available funds checking. The actual exchange rate for the transaction will be displayed when a trade or contract is applied to the payment request.

Errors and Alerts
Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations:

Mandatory Field Error Messages (2).png

Beneficiary alert notifications:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing.
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing.
Beneficiary Alert Message.png

Errors and Alerts within the Beneficiary Payment Details screen:

  • Error is indicated by a red triangle. Details must be corrected to proceed with payment processing
  • Alert with Warning is indicated by an amber triangle. Details can be corrected or accepted to proceed with payment processing
Alerts Error Message.png

Foreign exchange field validations:

Rates Error Messages.png

Next Steps

When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Request Payment Summary Report - Download in CSV, PDF and XLSX
  • Save Payment as Template - View in Templates menu. Use Payment Template.
  • Create Another Payment
  • View this Payment in a Pending Approval status
  • Click OK to close the payment and return to the Current Payments screen

When the payment has been successfully submitted for approval(s), the next steps can be:

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