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Create Multibank Payment (Australia & New Zealand)

Geography: This article is applicable for ANZ Transactive - Global customers banking in Australia and New Zealand.
Full details are available in Features by Geography.
A Multibank Payment can be funded from the following types of accounts:
  • An ANZ offshore account (i.e. not Australia or New Zealand) owned by your organisation that has been registered in ANZ Transactive - Global. For example, an ANZ Singapore account.
  • A non-ANZ account owned by your organisation that has been registered in ANZ Transactive - Global, and is held at a financial institution with which ANZ has a bilateral agreement. For example, a HSBC account in Hong Kong or a Bank of America account in London.
About Multibank Payments

What is a Multibank Payment?

Multibank Payments are similar to International Payments, however rather than sending a payment, you are sending a payment instruction in the form of an Outward MT101 message via the SWIFT network. The financial institution which holds the account will initiate the International Payment or Real Time Gross Settlement (RTGS) payment on your behalf.

Payment Method Rules for Multibank payments

  • Value date will default with the current or next business date if the payment is created on a non-business date or after payment cut-off
  • Future value date can be selected up to 60 days
  • Cut-off time is 23:59. While ANZ Transactive - Global can accept multibank instructions 24/7, payments will be processed according to the processing times of the bank which holds the account.
  • Payment currency includes all ANZ-supported and tradeable currencies
  • Maximum payment value is 99,999,999,999.99
  • Maximum number of payment instructions is 1

Who can create a Multibank Payment?

Eligible users with Payment Management role permissions and account access can create and manage a Multibank Payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
  • Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
  • Manage Payments - Approved Beneficiary / Templates
  • Manage Payments - Import Payments
  • Manage Payments - FX Allowed
For more information, please refer to Role Permissions and User Permissions.
Payment input screens
Multibank Payment screen
The following image is an example of a multibank payment screen with fields including the division, debit account, value date and cut-off time, payment reference, instruction codes, and beneficiary details.
  • Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currencies
  • The time zone and format (near the value date) are displayed as per your Settings & Preferences
  • The ANZ Transactive - Global mobile app will display the cut-off time in the payment time zone.
Create Multibank Payment v.01.png
Beneficiary Details screen
The following image is an example of the Beneficiary Details screen with fields including the beneficiary bank details, beneficiary's name, address and account details, beneficiary bank details, and beneficiary email address.
Benficiary Details screen v.01.png

Create a Multibank Payment

There are multiple ways you can create a Multibank payment from the Payments menu. Choose from the following options:

  1. Click Create Payment > Multibank Payment (see step-by-step instructions below)
  2. Click Create Payment > Use Payment Template
  3. Click Create Payment > Use Past Payment
  4. Click Current Payments > New > Multibank Payment (see step-by-step instructions below)
STEP ACTION
1 Click Payments > Create Payment menu, or
Click Payments > Current Payments menu > New
2 Click Multibank Payment
3 If required, select the Division the payment will be made from.
If you are entitled to more than one division, you can set a default division for future payments.
4 Select the Debit Account
5
To reduce the risk of fraud, ANZ recommends you always confirm beneficiary details when processing a payment instruction.
Add Beneficiary from your Beneficiaries list
Search and select the Beneficiary from the Beneficiary Name field, then proceed to next steps.
Enter New Beneficiary
Users must have entitlements to create new beneficiaries to complete these steps.
STEP ACTION
1 Enter Beneficiary Name
2 Choose from the following options:
  • IBAN - for payments to Europe and other selected countries
  • Other
3 Enter Account Number/IBAN
4 Select Account Type: (Beneficiaries in China)
      • Resident Individual
      • Non-Resident Individual
      • Resident Corporate
      • Non-Resident Corporate
5 If required, enter a single Beneficiary Email Address up to 255 characters 
6 Enter Beneficiary Address up to 35 characters per line and City
7 Select Beneficiary Country or Region
8 Select Beneficiary Bank Country or Region
9 Select the Clearing Code: Options based on Beneficiary Bank Country or Region and can include:
  • SWIFT
  • Australian Bank State Branch (BSB) Code (AU) - AU
  • CHIPS Universal Identifier (US) - CH
  • Fedwire Routing Numbers (US) - FW
  • UK Domestic Sort Code (GB) - SC
10 Click Search, to search and select the Beneficiary Bank details
11 If required, tick Add this beneficiary to Address Book
12 Click Proceed
6 Value Date will default with the current or next business date.
If required, choose a future value date up to 60 days.
7 Enter a Payment Reference up to 16 characters that will appear within the narrative on the debit account, beneficiary's statement and payment reports
8 Select the Payment Currency, in the currency of the beneficiary account and enter an Amount
9 If required, enter an amount in the Debit Currency & Amount
10 If required, enter the prebooked Contract ID without the S or P prefix
11 If required, enter the contract Exchange Rate as provided by your ANZ dealer
12 If required, select the Bank-to-Bank Instruction Codes
  • These contain specific information about the payment to be used between the ordering customer and the financial institution that services the account.
  • If you select PHON or REPA, type specific information related to the instruction in the second part of the field, e.g. a reference or telephone number (up to 35 characters). For all other codes, this field cannot be completed.
CODE DEFINITION
CHQB This transaction contains a request that the beneficiary be paid via issuance of a cheque.
CMSW This transaction contains a cash management instruction, requesting to sweep the account of the ordering customer.
CMTO This transaction contains a cash management instruction, requesting to top the account of the ordering customer above a certain floor amount. The floor amount, if not pre-agreed by the parties involved, may be specified after the code.
CMZB This transaction contains a cash management instruction, requesting to zero balance the account of the ordering customer.
CORT This transaction contains a payment that is made in settlement of a trade, for example, foreign exchange deal, securities transaction.
EQUI This transaction contains an instruction requesting to pay the beneficiary customer an amount in one currency, equivalent to an instructed amount in a different currency.
INTC This transaction contains an intra-company payment, that is, a payment between two companies belonging to the same group.
NETS This transaction contains a payment that should be settled via a net settlement system, if available.
OTHR Used for bilaterally agreed codes/information. The actual bilateral code/information needs to be specified in Additional Information.
PHON This transaction requires the beneficiary to be contacted by telephone and should be followed by the appropriate telephone number. (This code is meant for the last financial institution in the chain.)
REPA Payment has a related e-Payments reference.
RTGS This transaction contains a payment that should be settled via a real time gross settlement system, if available.
URGP This transaction contains a time sensitive payment which should be executed in an expeditious manner.
13 Select who will incur the transfer Charges:
  • OUR: 'OUR Charge' fee is charged by us. We will cover fees charged by our correspondent banks used in processing this payment. Other banks (including other intermediary banks and/or the recipient's bank) may charge an additional fee.
  • SHA: this means any fees charged by other banks (including our correspondent banks, any other intermediary banks and/or the recipient's bank) will be deducted from the payment before the proceeds are paid to the beneficiary.
14 If required, tick 'I acknowledge that my company is the debit account owner' Instructing Party checkbox, if your organisation is the debit account owner
15 If required, enter the Instructing Party Name up to 35 characters, if your organisation is not the debit account owner
16 If required, enter Remittance Information up to 140 characters that will appear on the Detailed Payment Report
17 If required, enter Intermediary Bank information:
  • Bank Code Type
  • Search and select Bank Code
18 If required, add statutory and/or Regulatory Reporting information required by the authorities in the country of Receiver or Sender:
  1. Select the type of regulatory reporting instruction:
    • BENEFRES - residence of the beneficiary customer
    • ORDERRES - residence of the ordering customer
  2. Enter regulatory reporting information up to 87 characters
19 Do you wish to continue the payment at a later stage?
  • Yes - Click Save as Draft, then click OK and Close Payment to exit out to the payment and return to the Current Payments screen. Payment will be in a Draft status.
  • No - Continue steps below
20 Click Review & Submit
21 Click Submit
RESULT: Payment instruction has been submitted and pending approval.
Errors and Alerts
Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.

Mandatory field validations

Mandatrory fields error - multibank.png

Next Steps

When the payment instruction has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

  • Request Payment Summary Report - Download in CSV, PDF and XLSX
  • Save Payment as Template - View in Templates menu. Use Payment Template.
  • View this Payment in a Pending Approval status
  • Click OK to close the payment and return to the Current Payments screen

When the payment has been successfully submitted for approval(s), the next steps can be:

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