Full details are available in Features by Geography.
About ANZ Managed vs Company Managed Users
ANZ Managed users users are created by ANZ and issued a security device if they perform the following functions:
- View accounts or term deposits domiciled in Hong Kong, India, Indonesia, the Philippines, Singapore, Taiwan, and Vietnam.
- Create payments in Hong Kong, India, Indonesia, the Philippines, Singapore, Taiwan, and Vietnam.
- Are the final approver for payments and direct debits. (Note: all approvers for Indonesia and Taiwan payments require a security device).
- Get a rate for cross-currency transfers and international payments.
- Approve service requests.
- Have full access to perform administration tasks, i.e. are setup as a Company Administrator
We recommend that all users use a security device for added security when accessing the digital channel.
Company Managed users are created and managed solely by your organisation administrators and can perform various tasks depending on the role that is assigned to the company managed user. As company managed users can only log in using a password, there are restrictions on what functions the user can perform.
This option is available in Australia & New Zealand only.
Create or amend an ANZ Managed user
To create or amend an ANZ Managed user:
- Australia & New Zealand: Please refer to the Service Requests menu and click Digital Channels Service Requests or contact your ANZ representative.
- Asia (excluding China) - coming soon: Please complete the ANZ Transactive Global Application - Self Service Form and submit to ANZ or contact your ANZ representative.
Delete an ANZ Managed user
To delete an ANZ Managed user with the following conditions, please refer to Delete User.
- The user has access to ANZ Transactive - Global only or ANZ Transactive - Global plus:
- ANZ Cashactive Control - AU, ANZ Cashactive Control - NZ,
- ANZ Cashactive Virtual - AU, ANZ Cashactive Virtual - NZ,
- ANZ Cashactive VAM,
- ANZ Fileactive and ANZ Fileactive (Cloud),
- ANZ Liquidity Management
- ANZ Payment Solutions,
- ANZ Cash Management Central,
- NPP Agency,
- ANZ Transactive Trade, ANZ Transactive APEA and ANZ Online and
- Internet Enquiry Access
To delete an ANZ Managed user that does not meet the above conditions, please refer to Digital Channels Service Requests or contact your ANZ representative.
Disable an ANZ Managed User
To disable an ANZ Managed user, please refer to Disable User.
Enable an ANZ Managed User
To enable an ANZ Managed user, please refer to Enable User.
Determine who is an ANZ Managed or Company Managed user
To check if a user is ANZ Managed or Company Managed, your organisation's administrators can go to the User Management screen and click View > Managed By on the Control Bar.