Users in ANZ Transactive – Global are either ANZ Managed or Company Managed.
Company Managed users
Company Managed users are created and managed solely by your organisation administrators and can perform various tasks depending on the role that is assigned to the company managed user. As company managed users can only log in using a password, there are restrictions on what functions the user can perform.
ANZ Managed users
Users can be ANZ managed for various reasons, including requiring a security device to perform a particular function in the digital channel. ANZ maintains the majority of ANZ Managed users.
To complete any of the following actions for an ANZ Managed user, please refer to Digital Channels Service Requests or contact your ANZ representative:
- Add user
- Amend user (e.g., name, address, email, phone number)
- Delete user
To disable/enable an ANZ Managed user, please refer to Disable User and Enable User articles.