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ANZ Managed vs Company Managed Users

Users in ANZ Transactive – Global are either ANZ Managed or Company Managed.

To check who manages a user, your organisation's administrators can go to the User Management screen and click View > Managed By on the Control Bar.

Company Managed users

Company Managed users are created and managed solely by your organisation administrators and can perform various tasks depending on the role that is assigned to the company managed user. As company managed users can only log in using a password, there are restrictions on what functions the user can perform.

ANZ Managed users

Users will be ANZ managed for various reasons, including requiring a security device to perform a particular function in the application. In all instances, ANZ Managed users must be maintained by ANZ. To complete any of the following actions for an ANZ Managed user, please refer to Digital Channels Service Requests or contact your ANZ representative:

  • Add user
  • Amend user (e.g., name, address, email, phone number)
  • Delete user
  • Disable/enable a user - please contact your ANZ representative