Create Direct Debit (Singapore) – ANZ Digital Services Help

Geography: This article is applicable for ANZ Transactive – Global customers banking in Singapore.
Full details are available in Features by Geography.

About Direct Debits

What is a Direct Debit?

A Direct Debit is facilitated through GIRO (General Interbank Recurring Order) and allows you to collect payments directly from your customers' Singapore domiciled SGD account with their authorisation and deposit the funds to your Singapore domiciled SGD account registered to ANZ Transactive – Global. These Direct Debits are processed as once-off payments only, using the pre-loaded mandates.

Please be advised that Singapore Direct Debits will be moved to the Receivables menu at a later stage.

Payment Method Rules for Direct Debit

Value date will default with the current business date. Change the date if it is after cut-off time
Non-business day - ANZ Transactive – Global will not allow you to create a direct debit where the Value Date is a non-business day (e.g., weekend, public holiday, bank holiday) or a currency holiday
Future value date can be selected up to 20 days
Cut-off time for Direct Debits is 10:00 SGT
Payment currency and debit currency is SGD only
Maximum payment value is SGD 999,999,999,999.00
Maximum number of payment instructions is 1
Invalid Character rules apply to this payment type.

Who can create a Direct Debit?

Eligible users with Payment Management role permissions and account access can create and manage a Direct Debit based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
- Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
- Manage Payments - Approved Beneficiary / Templates
- Manage Payments - Import Payments

For more information, please refer to Role Permissions and User Permissions.

Direct Debit input screens

Direct Debit screen

The following image is an example of a Direct Debit screen with fields including the division, mandate account, credit account, value date and cut-off time, payment currency & amount, mandate reference, purpose code, debit and credit statement narratives, credit advice description and additional details.

Cut-off time (near the value date) indicates the direct debit method cut-off time, based on the originating jurisdiction and payment currencies
The time zone and format (near the value date) are displayed as per your Settings & Preferences

Outward Mandate Information screen

Mandate information is preloaded in the database. To edit the mandate, please contact your ANZ Representative.

Outward Mandate Information.png

Create Direct Debit video

Direct Debit video coming soon.

Create a Direct Debit

There are multiple ways you can create a direct debit from the Payments menu. Choose from the following options:

Click Create Payment > Direct Debit (see step-by-step instructions below)
Click Create Payment > Use Past Payment
Click Current Payments > New > Direct Debit (see step-by-step instructions below)

STEP

ACTION

Click Payments > Create Payment menu, or
Click Payments > Current Payments menu > New

If required, choose a Country or Region where the funding account is domiciled. Select either:

Australia, New Zealand, or China
Other Countries or Regions (Hong Kong, India, the Philippines, Singapore, or Vietnam)

Click Direct Debit

If required, select the Division for the Direct Debit mandate.
If you are entitled to more than one division, you can set a default division for future direct debits.

Select the Mandate which will automatically populate the To: account as per the agreement. The Mandate Reference will also pre-populate below the Amount.

If required, click the page icon to view the Outward Mandate Information.

Value Date will default with the current business date, and cut-off time as 10:00am SGT.
We recommend choosing a future value date up to 20 days to allow for processing time.

Enter Payment Amount.

Select Purpose Code

Purpose Codes & Descriptions

PURPOSE CODE	DESCRIPTION
ACCT	Account Management
ADVA	Advance Payment
AGRT	Agricultural Transfer
AIRB	Air
ALLW	Allowance
ALMY	Alimony Payment
ANNI	Annuity
ANTS	Anesthesia Services
AREN	Accounts Receivables Entry
BBSC	Baby Bonus Scheme
BECH	Child Benefit
BENE	Unemployment Disability Benefit
BEXP	Business Expenses
BOCE	Back Office Conversion Entry
BONU	Bonus Payment
BUSB	Bus
CASH	Cash Management Transfer
CBFF	Capital Building
CBTV	Cable TV Bill
CCRD	Credit Card Payment
CDBL	Credit Card Bill
CDCB	Card Payment with CashBack
CDCD	Cash Disbursement
CDOC	Original Credit
CDQC	Quasi Cash
CFEE	Cancellation Fee
CHAR	Charity Payment
CLPR	Car Loan Principal Repayment
CMDT	Commodity Transfer
COLL	Collection Payment
COMC	Commercial Payment
COMM	Commission
COMT	Consumer Third Party Consolidated Payment
COST	Costs
CPKC	Carpark Charges
CPYR	Copyright
CSDB	Cash Disbursement
CSLP	Company Social Loan Payment To Bank
CTVB	Cable TV Bill
CVCF	Convalescent Care Facility
DBTC	Debit Collection Payment
DCRD	Debit Card Payment
DEPT	Deposit
DERI	Derivatives
DIVD	Dividend
DMEQ	Durable Medical Equipment
DNTS	Dental Services
DRCD	Debit Card Payments
EDUC	Education
ELEC	Electricity Bill
ENRG	Energies
ESTX	Estate Tax
FCPM	Payment of Fees & Charges
FERB	Ferry
FREX	Foreign Exchange
FWLV	Foreign Worker Levy
GASB	Gas Bill
GDDS	Purchase Sale Of Goods
GDSV	Purchase Sale Of Goods And Services
GOVI	Government Insurance
GOVT	Government Payment
GSCB	Purchase Sale Of Goods And Services With Cash Back
GSTX	Goods & Services Tax
HEDG	Hedging
HLRP	Housing Loan Repayment
HLTC	Home Health Care
HLTI	Health Insurance
HSPC	Hospital Care
HSTX	Housing Tax
ICCP	Irrevocable Credit Card Payment
ICRF	Intermediate Care Facility
IDCP	Irrevocable Debit Card Payment
IHRP	Instalment Hire Purchase Agreement
INPC	Insurance Premium Car
INSU	Insurance Premium
INTC	IntraCompany Payment
INTE	Interest
INVS	Investment & Securities
ISTM	Instalment
ITRP	Intra Company Payment
ITXP	Income Tax
IVPT	Invoice Payment
LBRI	Labor Insurance
LICF	License Fee
LIFI	Life Insurance
LIMA	Liquidity Management
LOAN	Loan
LOAR	Loan Repayment
LTCF	Long Term Care Facility
MDCS	Medical Services
MSVC	Multiple Service Types
NETT	Netting
NITX	Net Income Tax
NOWS	Not Otherwise Specified
NWCH	Network Charge
NWCM	Network Communication
OFEE	Opening Fee
OTHR	Other
OTLC	Other Telecom Related Bill
PADD	Preauthorized debit
PAYR	Payroll
PENS	Pension Payment
PHON	Telephone Bill
POPE	Point of Purchase Entry
PPTI	Property Insurance
PRCP	Price Payment
PRME	Precious Metal
PTSP	Payment Terms
PTXP	Property Tax
RCKE	Re-presented Check Entry
RCPT	Receipt Payment
RDTX	Road Tax
REBT	Rebate
REFU	Refund
RENT	Rent
RINP	Recurring Installment Payment
RLWY	Railway
ROYA	Royalties
SALA	Salary Payment
SALY	Salary Payments
SAVG	Savings
SCVE	Purchase Sale Of Services
SECU	Securities
SSBE	Social Security Benefit
STDY	Study
SUBS	Subscription
SUPP	Supplier Payment
TAXS	Tax Payment
TBIL	Telco Bill
TCSC	Town Council Service Charges
TELI	Telephone-Initiated Transaction
TRAD	Trade Services
TREA	Treasury Payment
TRFD	Trust Fund
TRPT	Transport
UBIL	Utilities
VATX	Value Added Tax Payment
VIEW	Vision Care
WEBI	Internet-Initiated Transaction
WHLD	With Holding
WTER	Water Bill

If required, enter a Debit Statement Narrative up to 30 characters that will appear on your Payment Details Report.

If required, enter a Credit Statement Narrative up to 30 characters that will appear on your Payment Details Report.

If required, enter Credit Advice Description up to 140 characters that will appear on your Payment Details Report and Debit Advice.

If required, enter Additional Details up to 80 x 100 lines of data that will appear on the Debit Advice and Payment Details Report. Text that exceeds the defined limit will be truncated.

Do you wish to continue the direct debit at a later stage?

Yes - Click Save as Draft, then click Cancel and Close Payment to exit out to the Direct Debit and return to the Current Payments screen. Direct Debit will be in a Draft status.
No - Continue steps below.

Click Review & Submit.

Click Submit.

RESULT: The direct debit has been submitted, pending approval.

Errors and Alerts

Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the direct debit.

Mandatory field validations:

Next Steps

When the Direct Debit has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:

Request Payment Summary Report - Download in CSV, PDF and XLSX
View this Payment in a Pending Approval status
Click OK to close the transfer and return to the Current Payments screen

When the Direct Debit has been successfully submitted for approval(s), the next steps can be:

Approve Payment for processing or,
Reject Payment back to the initiator for editing or deleting

Video Transcript

Transcript coming soon.