February Announcements 2026 - Archived

Following the announcement by the Central Bank of Oman (CBO) on implementation of International Bank Account Number (IBAN), effective immediately, pacs.008 payments to Oman in all currencies must contain a valid 23-digit Oman IBAN. 

To ensure your payments are processed successfully, please ensure that the IBAN is quoted in the account number field for all transfers to Oman regardless of currency. 

Payments not containing an IBAN may be rejected.

Example of Oman IBAN Format: OM060010000001234567890
(OM - country code, 2 check digits, followed by a 3-digit bank code and 16-digit account number)

For example, if the beneficiary's account is in Oman with no intermediary bank (also known as two party payments), then this account number must be quoted on the payment instruction in IBAN format. With SWIFT, this corresponds to the creditor field on pacs.008 (non-bank) payment instructions.

pacs.008 example
CdtrAgt/FinInstnld/BICFI	BBBBOMBB
Cdtr/CdtrAcct/Id/IBAN Cdtr/Nm	OM060010000001234567890 John Smith

If the beneficiary's bank uses an intermediary bank in Oman (also known as three party payments), then the account number at the intermediary bank must be quoted on the payment instruction in IBAN format. With SWIFT pacs.008 (non-bank) payment instructions, this corresponds to the creditor agent field with the intermediary bank quoted in the intermediary field.

pacs.008 example
Intrmy/Agt1/FinInstnId/BICFI	BBBBOMBB
CdtrAgt/CdtrAgtAcct/Id/IBAN CdtrAgt/FinInstnld/BICFI	OM060010000001234567890 CCCCUSCC
Cdtr/CdtrAcct/Id/Other/Id Cdtr/Nm	123123123 John Smith

Action Required:

• Ensure you obtain the IBAN from your beneficiary prior to making a payment to Oman.
• For any scheduled or recurring payments, update the payee details to include the IBAN.

For more information, please contact your ANZ Representative or our Customer Service Centre.

Customers in the Cook Islands, Kiribati and Timor‑Leste can now download and activate the ANZ Digital Key app on Android devices via the Google Play Store.

• Download the ANZ Digital Key app to strengthen your digital banking security.
• ANZ Digital Key provides a more seamless and secure login and authentication experience for users accessing ANZ Transactive channels and other ADK‑supported services.

At this stage, iOS devices are not supported in these locations. Apple device users can still continue with existing one-time password (OTP) methods.

For more information, please refer to ANZ Digital Key and ANZ Digital Key FAQs to learn how to download, activate and use the app.

To continue strengthening the security of our digital services, we’re introducing concurrent session blocking across all ANZ applications.

What’s changing?

• You won’t be able to stay logged in on multiple devices or browser sessions at the same time.
• If you sign in on a new device, your previous session(s) will automatically log out.

What will users see? 
If a concurrent session is detected, you’ll see a message similar to the following:

For our range of risk management and security features, please refer to Digital Services Security Features.

The next version of the ANZ Transactive - Global mobile app (22.0) will be released on 27 February 2026. This update is a forced upgrade as it introduces several important security and compliance enhancements. These changes align processes between the ANZ Transactive - Global mobile app and web platform.

Active session detection

We are introducing concurrent session blocking as an extra security control.

If a concurrent session is detected, you will be advised that you will be logged out of your other devices if you proceed to log in to your current device.

 

Removal of option to switch between security devices

The ability to toggle between ANZ Digital Key and Token in the Security screen of the Transactive - Global Mobile app will be removed.

All approvals will be required to be enacted on the security device used at log in.

 

KYC check enforced for Get Rate function

Any attempts to use the Get Rate function without a completed KYC (“Know Your Customer” identity verification check) will now receive an error message advising that KYC is incomplete in the jurisdiction where the account is domiciled.

No payments will display in the Get Rate screen until KYC is completed.

By always updating to the most recent app version, you will get access to the latest features and security enhancements. 

Refer to our Mobile Overview article for a summary of the ANZ Transactive - Global mobile app’s key features.

From 2 March 2026, email addresses for users will be masked within the Settings and Preferences screen of ANZ Transactive – Global as an increased security measure.

The level of masking will depend on the length of the email username (the part before “@”):

1. Username longer than 5 characters

• The first and last characters remain visible; all characters in between are masked.
• Example:
  • Full email: johndoel@example.com
  • Displayed as: j******l@example.com

2. Username 5 characters or fewer

• Only the first character remains visible; the rest of the username is masked.
• Example:
  • Full email: johnd@example.com
  • Displayed as: j****@example.com

Refer to our User Settings article for more information on our Settings and Preferences screen.

This 30-minute session will take you through a range of new and enhanced features we have made to ANZ Transactive - Global, with a particular focus on:

• New features available in ANZ Transactive - Global 
• Enhancements to ANZ Digital Services Help
• Support materials
• Q&A (via MS Teams chat)

View our webinar recording, Digital Services Security in ANZ Transactive - Global Webinar, hosted on 03 February 2026, that covered topics including 2 Factor Authentication, Security Device Types, Segregation of Duties, Administration Models, Beneficiary Notifications & Alerts, Daily, Batch & Transaction Payment Limits, Audit Trail Reports and Reporting Fraud or Unusual Activity.