Full details are available in Features by Geography.
What is a Cash withdrawal?
Cash withdrawal allows you to request funds from your India domiciled INR account registered to ANZ Transactive Global whereby ANZ Bank will deliver physical cash to an authorised person within your organisation. The cash disbursement is carried out according to your instructions.
Payment method rules for Cash withdrawals
- Authorised Person Name must be identical to the supporting ID or Passport or any photo identity proof of the nominated recipient and provided as part of the supporting documents.
- Authorised Person ID must be in the form of the ID or Passport number or any photo identity proof of the nominated recipient and provided as part of the supporting documents.
- Supporting documents are required for Cash withdrawals.
- Value date will default with the current date, including a non-business date (e.g., weekend, public holiday). Requests received on a non-business date, will be processed on the next business date.
- At least 24 hours' notice is required for processing cash withdrawals.
- Future value date can be selected up to 90 days
- Cut-off time is 15:00 IST
- Payment currency is INR
- Maximum payment value is 999,999,999,999.99
- Maximum number of payment instructions is 1.
- Invalid Character rules apply to this payment type.
Who can create a Cash Withdrawal?
Eligible users with Payment Management role permissions and account access can create and manage a Cash Withdrawal payment based on your organisation's predetermined user permissions and payment settings. These role permissions can include:
- Manage Payments - Adhoc (Adhoc & Approved Beneficiaries)
- Manage Payments - Approved Beneficiary / Templates
- Manage Payments - Import Payments
Users with more than 1000 accounts, may need to use the Previous or Next arrows on the screen to search and select the debit account when creating a payment.
Domestic Payment screen
The following image is an example of a domestic payment screen with fields including the division, debit account, value date and cut-off time, payment reference, debit & credit statement narrative, authorised persons and remittance information.
- Cut-off time (near the value date) indicates the payment method cut-off time, based on the originating jurisdiction and payment currency.
- The time zone and format (near the value date) are displayed as per your User profile and preferences.
Create Cash Withdrawal video
Create a Cash withdrawal payment
There are multiple ways you can create a Cash withdrawal payment from the Payments menu. Choose from the following options:
- Click Create Payment > Cash Withdrawal (see step-by-step instructions below)
- Click Create Payment > Use Past Payment
- Click Current Payments > New > Cash Withdrawal (see step-by-step instructions below)
| STEP | ACTION |
| 1 | Click Payments > Create Payment menu, or Click Payments > Current Payments menu > New. |
| 2 |
If required, choose a Country or Region where the funding account is domiciled. Select either:
|
| 3 | Click Cash Withdrawal. |
| 4 | If required, select the Division the payment will be made from. If you are entitled to more than one division, you can set a default division for future payments. |
| 5 | Select the Debit Account. |
| 6 |
Value Date will default with the current date. If required, choose a future value date up to 90 days. |
| 7 | Enter a Payment Reference up to 35 characters that will appear within the narrative on the funding account, and payment reports. |
| 8 | Enter the Payment Amount. |
| 9 | If required, enter a Credit Statement Narrative up to 140 characters. |
| 10 | If required, enter a Debit Statement Narrative up to 55 characters. |
| 11 | Enter the Authorised Person Name up to 140 characters. This person is authorised to receive the cash withdrawal. |
| 12 | Enter the Authorised Person ID up to 35 characters. This is the authorised person's unique identifier, such as Passport no., or Driver's Licence no., etc. |
| 13 | If required, enter a Debit Advice Description up to 55 characters that will appear on your debit account statement. |
| 14 | If required, enter Additional Details up to 8000 characters. This will appear on the Beneficiary Advice and Payment Detail Report and is not included in the payment. |
| 15 | Click Upload Document to upload doc, docx, jpg, jpeg or pdf supporting documents of the authorised person for this payment instruction, with up to five files not exceeding a total size of 15MB. |
| 16 |
Do you wish to continue the payment at a later stage?
|
| 17 | Click Review & Submit. |
| 18 |
Click Submit.
RESULT: Payment has been submitted and pending approval.
|
Error and alert messages such as 'fields validations' display information about the impacted field(s) and highlights the field(s) in red. Error messages are specific to the payment method types, fields available and particulars validations. You can update the information within the impacted field(s) and continue processing the payment.
Mandatory field validations:
Next Steps
When the payment has been successfully submitted and is now in a Pending Approval status, you can choose from the following on-screen options:
- Request Payment Summary Report - Download in CSV, PDF and XLSX
- Create Another Payment
- View this Payment in a Pending Approval status
- Click OK to close the payment and return to the Current Payments screen
When the payment has been successfully submitted for approval(s), the next steps can be:
- Approve Payment for processing or,
- Reject Payment back to the initiator for editing or deleting