Beneficiary Name Check FAQ's

ANZ Transactive Global will automatically initiate a beneficiary name check lookup when one of the following occurs:

• When you make an Osko® or Direct Entry payment (in Australia), or NEFT or RTGS payment (in India) to an account number for the first time
• Create a new Beneficiary
• Amend an existing Beneficiary account details saved in your Beneficiary list

Beneficiary name check will check the account details you enter with the account details held by the beneficiaries bank and let you know the outcome. 

Using this information, you can choose whether you want to go ahead and make the payment, pause and check the details again – or stop the payment altogether.

You do not need to do anything. Beneficiary name check is automatically available in ANZ Transactive Global when you:

• Make a payment to an account number for the first time, or 
• Edit a beneficiary's account number

Beneficiary Name Check is available for the following payment types:

• Osko® or Direct Entry payment (Australia), 
• NEFT or RTGS payment (India) 
• Domestic payment (New Zealand)

You will be given a match outcome before you make a payment.

Yes, (-) and (') can be used within the Beneficiary name. The invalid characters can include: ["$%*;<>\^{}=@`] <><> Only characters specified in Payment Parameters are allowed.

Yes. Beneficiary Account Name Check will never stop you from making a payment, please double check the Beneficiary details as an incorrect payment may be difficult to retrieve.

The Verify Beneficiary Details button for beneficiary name check will only populate when a beneficiary is created or edited from either the Beneficiary sub menu, or within the Payment Creation Screen.

A user can navigate to the Beneficiaries screen from the Payments menu and select the beneficiary. The Confirmation of Payee outcome, including the date the check was completed, is displayed in the beneficiary details. 
To learn more about managing your beneficiaryes refer to Create & Manage Beneficiaries

An approver can navigate to the payment in Pending Approval status from the Current Payments screen within the Payments menu and select the payment. Select the beneficiary to open the Beneficiary Payment Details screen, then select the beneficiary name. The Confirmation of Payee outcome, including the date the check was completed, is displayed in the beneficiary details. 
To learn more about managing your payments refer to Create & Manage Payments

A company administrator can assign Payee Management permissions such as view, manage, approve or allow self-approval via Create a Custom Role or Manage User.

Currently you are unable to perform a beneficiary name check during Payment File Upload. It is recommended you continue to confirm directly with the beneficiary the new or changed bank account details. A beneficiary name check can be completed via the Create and Manage Beneficiaries screens in ANZ Transactive Global before updating your accounting system.

Confirmation of Payee is an industry-wide service that checks the bank account details entered by a payer with the account details held by the beneficiary's bank and displays a match outcome to the payer.
Confirmation of Payee is available for Osko® and Direct Entry payments in Australia. It checks the account name, BSB and account number you have entered against the details held by the beneficiary's bank and lets you know whether it is a match. This can help you make a decision about what to do next, e.g. continue with the payment, check the details again or choose not to proceed with the payment altogether.

For a list of Confirmation of Payee possible outcomes, please refer to Confirmation of Payee - Australia.

You should share your full account name, your BSB and account number as held by ANZ for your account.

A No Match outcome means the account name entered does not match the account. No match can also be returned where the character limit is exceeded, or middle name/s are not included.
If you have a no match outcome, check the account name, BSB and account number with the beneficiary to ensure that the details you have entered are correct.

• Creating/editing a beneficiary via Beneficiaries menu: the Beneficiary Name field can accept up to 140 characters 
• Creating a Direct Entry or Osko payment: the Beneficiary Name field in the can accept up to 35 characters

These restrictions may result in the beneficiary name entered by the payer being less than the beneficiary's full account name as known by the beneficiary's bank, leading to an outcome of no match.
It is recommended you continue to confirm directly with the beneficiary the new or changed bank account details.

This can happen if you enter invalid characters into the Beneficiary Name field. The invalid characters can include: ["$%*;<>\^{}=@`] <><> Only characters specified in Payment Parameters are allowed.
Pasting content from other sources may cause formatting issues that trigger the error. We recommend free typing to ensure smooth processing.

Beneficiary Account Name Lookup is a service that looks up the bank account details entered by a payer with the account details held by the beneficiary's bank and displays the recipient's name before initiating a transfer.
Beneficiary Account Name Lookup is available for NEFT and RTGS payments in India. This can help you make a decision about what to do next, e.g. continue with the payment, check the details again, or choose not to proceed with the payment altogether.

For a list of Beneficiary Account Name Lookup possible outcomes, please refer to Beneficiary Account Name Lookup

Confirmation of Payee is a New Zealand banking industry service that checks the account name and account number you have entered against the details held by the beneficiary's bank and lets you know whether it is a match.
This can help you make a decision about what to do next, e.g. continue with the payment, check the details again or choose not to proceed with the payment altogether. 

Confirmation of Payee is available for Domestic Payment in New Zealand.

For a list of Confirmation of Payee possible outcomes, please refer to Confirmation of Payee - New Zealand

You should share your full account name and account number as held by ANZ for your account.

A No Match outcome means the account name entered does not match the account.
Before continuing:

• Check that you have used the beneficiary’s legal first and last name, or business name.
• Check that the account number is correct.
• Pause and consider whether you trust this beneficiary and can verify their identity.

The Beneficiary Name field can accept up to 140 characters. This restriction may result in the beneficiary name entered by the payer being less than the beneficiary's full account name as known by the beneficiary's bank, leading to an outcome of no match.
It is recommended you continue to confirm directly with the beneficiary the new or changed bank account details.

Yes. ANZ Transactive Global can perform Confirmation of Payee checks on Registered Billers. 

Registered Billers should provide the name that will achieve a successful Confirmation of Payee outcome.
This will generally be:

• The legal account name; or
• A supported Trading As (T/A) name associated with the account

The name displayed in a bill payment directory may not always be the name returned through Confirmation of Payee matching.